Varolii Reviews

Updated February 2, 2015
25 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.1
Rating Trends
Recommend to a friend
Approve of CEO
Varolii CEO David McCann
David McCann
3 Ratings

25 Employee Reviews

Sort: Popular Rating Date
  1. Good place to work, lots of smart people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Varolii

    Pros

    Lots of smart people to work with

    Cons

    Resource allocation is not very effient

    Advice to Management

    Take care of the employee is more important.


  2. Dysfunctional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Seattle, WA
    Current Employee - Sales in Seattle, WA

    I have been working at Varolii full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great team of co-workers that do whatever it takes to satisfy customers. One of the two co-founders is still involved, but as a contractor, but he is amazing.

    Cons

    The inability to successfully create a scalable platform caused issues with selling new services and created problems with delivering products on time. Every year was a net new and different comp plan that finally was too hard to manage and caused too much turnover for sales.


  3. Good Company Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Varolii full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Positive vibe, happy people, decent pay, and good benefits. I genuinely enjoyed my time at this company and still maintain friendships with many of my ex-coworkers.

    Cons

    Questionable management decisions (at the time I was working there). For example, when I started, everyone had a laptop. But they decided to phase laptops out in favor of old-school desktop PCs. Being tethered to the office goes against their values of work/life balance. Hopefully this has changed.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Technical Support Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Analyst in Seattle, WA
    Former Employee - Technical Support Analyst in Seattle, WA

    I worked at Varolii full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Causal dress code, great co-workers, excellent benefits, transit subsidy. The tech support role required on site presence, however many developers and project managers were allowed to telecommute at times. Great downtown location in a historic building, and close to lots of restaurants. Very little micro management, and mostly supportive managers who were ready and willing to offer assistance when needed.

    Cons

    Varolli is an SAAS company offering a great service, however the UNIX / SQL core software is quite complex and the code base is somewhat antiquated with only a few menu systems to work with. Most interactions with the application are performed using SQL statements and limited UNIX command line instructions. A lot of tribal knowledge, but they were working on adding knowledge base articles at the time I was there. Still - not enough information in many cases.

    Advice to Management

    Offer a greater depth of training to both new and current employees.


  6. Good team members, but lest work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Engineer II in Seattle, WA
    Former Employee - Applications Engineer II in Seattle, WA

    I worked at Varolii full-time (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    nice to have good teamwork, benefits package is in average compared to other companies.

    Cons

    Less work to do, and not in proper management for stuffs.


  7. Great employees... poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Controller in Seattle, WA
    Current Employee - Assistant Controller in Seattle, WA

    I have been working at Varolii full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great experience because they are consistently going thru change.

    Cons

    Very poor leadership and guidance.

    Advice to Management

    Understand the value of your employees. This company would not be where it is today without each and everyone of them.


  8. Fun while it lasted

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Varolii

    Pros

    The culture was great and the people were helpful

    Cons

    Not much room to grow


  9. Anonymous Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at Varolii full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great work/life balance
    Liberal PTO policy
    Health benefits are good
    Fair amount of company activities
    Great coworkers

    Cons

    No professional growth
    Lagging behind competitors in some areas
    Under funding projects and under estimating projects final cost

    Advice to Management

    Don’t try to offer exactly what the customer ask for, instead listen to them and come up with solutions to their challenges.


  10. Cool technology with a wide range of customers, but too slow to react to market trends

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Burlington, MA
    Current Employee - Senior Software Engineer in Burlington, MA

    I have been working at Varolii full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Interesting products and technology
    - Burlington office owns entire side of major product line (other side handled by headquarters in WA)
    - Autonomous office feel
    - Good work/life balance
    - Working from home accepted, though almost to a fault

    Cons

    - Engineering/Product Management has tough time meeting deadlines
    - Deliverable promises regularly delayed
    - Lagging behind competitors in mobile marketplace
    - Rely too heavily on homegrown scripting languages (though slowly moving to Ruby)
    - No defined plan for professional growth
    - Office is so empty so often due to amount of work-from-homers, leaves kind of an eery feeling

    Advice to Management

    Don't let the customer be the leader and you the follower. Take control and direct the company to sustained profitability and growth by closely monitoring the market and building the technology to grab it.


  11. Helpful (1)

    Has great future potential

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Varolii

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Flexible Work Environment; Great downtown location and company pays 100% for bus pass. People are friendly and passionate about what they do. Senior management is engaged and are striving to do the right thing. Currently we have some new senior managers who show tremendous promise for getting Varolii back on track.

    Cons

    We have a very poor bonus system and currently no money to improve it. Our sales cycle takes a long time for revenue to generate, which is part of our problem.

    Advice to Management

    Continue to work together and strive for a common goal. Don't forget to listen to the rank and file and offer opportunities for growth and advancement whenever possible.



Showing 25 of 25 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.