Vcu Health System Authority

  www.vcuhealth.org
  www.vcuhealth.org
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Vcu Health System Authority Reviews

Updated September 28, 2014
Updated September 28, 2014
23 Reviews
3.3
23 Reviews
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Vcu Health System Authority President VCU VCUHS Authority Board Chair Michael Rao
Michael Rao
9 Ratings

Employee Reviews

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  1.  

    Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vcu Health System Authority

    Pros

    people, stability, location, training,etc,etc, great people, great location

    Cons

    time off, stress, environment, etc, etc,

  2.  

    Great! Meeting and getting to know the patients on a one name basis was wonderful. It shows how much trust they have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Service Representative  in  Richmond, VA
    Former Employee - Patient Service Representative in Richmond, VA

    I worked at Vcu Health System Authority full-time for more than 10 years

    Pros

    The benefits, advancements, team work and respect for one another.

    Cons

    Keeping up the pace of being multi talented with minimal supervision.

    Positive Outlook
    No opinion of CEO
  3.  

    Medcial Call Center sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Outpatient Scheduling Center  in  Richmond, VA
    Current Employee - Outpatient Scheduling Center in Richmond, VA

    I have been working at Vcu Health System Authority full-time for less than a year

    Pros

    The benefits seem to be okay, if you can get off of work to use them.

    Cons

    The call center needs to be revamped. They want you to be empathetic to patients but treat you like crap.

    Advice to ManagementAdvice

    You need to get rid of all of the supervisors and the head nurse and start again.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    One of the best places in Virginia to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vcu Health System Authority full-time

    Pros

    Convenience, great place for working mother/parents, benefits package is awesome

    Cons

    Sometimes can be difficult to deal with upper management, only if you are not focused on your own goals

    Advice to ManagementAdvice

    Never judge someone until at least having a conversation with them, sometimes things are done intentionally

  6.  

    Dysfunctional office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager In CME  in  Richmond, VA
    Former Employee - Program Manager In CME in Richmond, VA

    I worked at Vcu Health System Authority full-time for more than 8 years

    Pros

    The physical building is very nice.

    Cons

    Workload is unmanageable
    Office environment is dysfunctional and there is a huge lack of trust.
    Registrar is in the office less than 25 hours a week and when there clips coupons, chats up the other office staff and is basically lazy. Commits fraud with reporting working 40 hours a week, but never does. Management turns a blind eye.

    Advice to ManagementAdvice

    Allow employees to anonymously give feedback of supervisors and then act on problems with management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Payable  in  Richmond, VA
    Former Employee - Accounts Payable in Richmond, VA

    I worked at Vcu Health System Authority full-time for more than 3 years

    Pros

    Excellent management, room for growth either with the Health System or the University side

    Cons

    Employees who've been there for 15,20, or 30+ years unwilling to keep up with technology and/or expectations of management can drag down an entire department.
    Low pay, which is hit pretty hard if you also have to drive to work and pay for parking.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Not as professional as expected

    Current Employee - Laboratory Specialist  in  Richmond, VA
    Current Employee - Laboratory Specialist in Richmond, VA

    I have been working at Vcu Health System Authority full-time for more than a year

    Pros

    There were good benefits, good doctors

    Cons

    bad pay, gossipy,backstabbing, very bad parking, support staff treated badly

  9.  

    Great Benefits and Customer Service Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coder I  in  Richmond, VA
    Current Employee - Coder I in Richmond, VA

    I have been working at Vcu Health System Authority full-time for more than 8 years

    Pros

    You can't beat VCUHS's benefits. Leadership is doing great things to develop a patient/employee focused culture. 18 credits per year given after 1 year. Further education is encouraged, and training is always evolving. I have worked there for 8 years in administrative/customer service roles. Advancement is encouraged if you're willing to work and prove yourself.

    Cons

    Not many. I've enjoyed working here.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Wonderful hospital, unfocused and confused financial side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Vcu Health System Authority full-time for more than a year

    Pros

    You can do some actual good for patients. Great, unusual cases that you will never run into anywhere else. Extremely complex charts. Doctors who live up to the high standard of care, and care while doing it.

    Cons

    They respond to outside forces with glacial speed. Unfortunately, that's not the speed at which modern American healthcare works. Far too hierarchical and too many silos.

    Advice to ManagementAdvice

    Try researching new plans or programs to see who you need before setting those programs up and throwing money at them.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    PSR

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vcu Health System Authority

    Pros

    People you work with are awesome

    Cons

    Pay is not what you should get paid for what you do, and management sometimes knows nothing and does not want to help you

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