Velapoint Reviews

Updated July 10, 2015
9 reviews filtered by
  • Beaverton, OR
  • Any Job Title
  • Any Status
Employment Status

Reset
2.3
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Aaron Goddard
5 Ratings

9 Employee Reviews

Sort: Popular Rating Date
  1. Give them a week and they give you a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Beaverton, OR
    Current Employee - Agent in Beaverton, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Velapoint full-time (Less than a year)

    Pros

    Fast growing company that cares about their employees. I have worked for 3 different Insurance brokerages/companies and this is the only one that delivers on their promises. I was unlicensed. They paid for my license and training. I am now licensed in 30 States and am on track to make $80,000 this year. I am never leaving.

    Cons

    I want more Rockstars. I want a way that I can consistently get coffee and Rockstars and make it automatic. Create an email or something that notifies me as soon as I earn one.

    Advice to Management

    Don't listen to the haters. They are typically people who think they can do your job better than you, but have never been in management. They don't know how difficult your job is. Keep it up. You all work hard and are passionate about this place. It shows.

    Velapoint Response

    Jul 10, 2015 – Executive Management

    Thanks for sharing your thoughts with us! We’re glad to hear that you’ve built your career with us, taking advantage of our offer to pay for your training and licensing. We’re also pleased that your ... More


  2. Don't plan on sticking around or coming back...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Service Representative - Contingent Worker in Beaverton, OR
    Former Contractor - Customer Service Representative - Contingent Worker in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Velapoint as a contractor (Less than a year)

    Pros

    The people were cool. The job wasn't crazy hard. Had time to work with customers (outside of OEP)

    Cons

    Expedited Training (aka 1 week of "got it? good... here's a phone." Upper management really doesn't seem to care about employees. Turbulent and flaky industry. Agents are typically arrogant, and top agent was highly unprofessional. Was told I was rehirable, but upon reapplying... was told "we've chosen not to continue, sorry!"

    Advice to Management

    Focus on what made the company good... THE EMPLOYEES. Yeah, big group lunches were cool... but hiring people on the basis of full time permanent positions then putting people who directly hired on contract claiming: "oh, it's just for payroll, you're not temporary!" is not okay. It's misleading...


  3. Helpful (3)

    Health Insurance Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Insurance Agent in Beaverton, OR
    Former Employee - Health Insurance Agent in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Velapoint (Less than a year)

    Pros

    They paid for Health & Life Insurance training and testing for State of Oregon.

    Cons

    Serious problems trying to manage and grow their business. No one in Management has any experience, let alone any concept on how to run a large Call Center. No Metrics given other than those surrounding Sales; Number of Policy's sold and Total Sales Volume. Absolutely No Feedback on calls, no 1 on 1 meetings, no Quality assessments. After all of the effort to send staff to ProSchools to learn and pass their Oregon Health Insurance Exams, that effort was wasted on little to no Training onsite.

    Advice to Management

    Get more involved in Training Process; hold Managers accountable to ensuring that Staff is trained properly before throwing them out on the floor. Lose the Boiler Room Attitude; while it may pay off in the short term, it's a cancer in your Company. For example: Going into a Training, you don't need to say how expensive your Training Room time is and that this needs to be quick so we can get back on the Sales Floor. It diminishes morale in those who are there to try and learn. Are they not worth them time to invest in them? There are two things said in Training that you may not be aware of and needs to be corrected. First, at the start of Training Sessions, many of your Staff use this phrase: "This is more of a Monologue than a Dialogue" Do you really mean to do that? In other words, if you don't understand something, don't bother asking questions. Second, there is a procedure within your Training that is a HIIPA Violation. We were Trained when putting a Client on Hold to build their Quote, put them on Mute instead; so that Client could still be heard, to gauge their reactions and see if we could hear them discussing with others what they're monthly payment thresholds were.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    The worst company I've been involved with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in Beaverton, OR
    Former Employee - Agent in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are so many other really great opportunities in the insurance industry and its a great place to get your feet wet for a real career.

    Cons

    Pay cuts happen frequently. Prepare yourself for constant disappointment. Currently was hired by another really great company but I don't expect to ask for a recommendation from Velapoint.

    Advice to Management

    The level of service is disheartening. Don't be surprised if the entire sales floor walks. This is not what you promised. I'd bet there will be a lawsuit from former employees.

    Velapoint Response

    Jan 21, 2015 – Recruiter

    We have not had any pay cuts for our agents. As with most insurance agent jobs this position very much is a commission based position. We do pay our agents a base pay rate as well which has not ... More


  6. Helpful (5)

    Health Insurance Broker but no Insurance for Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Beaverton, OR
    Current Employee - Agent in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some very good people work here.

    Cons

    Management is way, way over their head. Expect massive layoff after February 15, when open enrollment ends.

    Velapoint Response

    Jan 21, 2015 – Recruiter

    If you were a current employee you would know that we now offer medical benefits to our employees we are in the midst of enrollment for these benefits now. To address your second complaint ... More


  7. Wouldn't want to work anywhere else

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Beaverton, OR
    Current Employee - Sales Agent in Beaverton, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Velapoint full-time (More than 3 years)

    Pros

    Velapoint is a fantastic place to work. It's upbeat, full of energy, and the environment is something where you look forward to coming into work each day. The leadership structure is well put together to allow people to focus on what is required. They are always growing and the opportunity to move up with the company is endless. They recognize hard work and dedication.

    Cons

    With any company, they expect you to show up on time and ready to do your job. When you are late or not meeting expectations, there are policies in place to help correct or reprimand appropriately. However, if this occurs, typically the individual deserves it as they come after several warnings to abide by their expectations. Although there are not employee benefits that are offered, compensation easily makes up for individual sponsored benefits.

    Advice to Management

    Keep it up! Love it here!


  8. Helpful (1)

    Health insurance is a tough job based on your initial commitment-licensing, screening calls, unresponsive clients.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance in Beaverton, OR
    Former Employee - Insurance in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Velapoint full-time (Less than a year)

    Pros

    You will be exposed to a variety of insurance solutions. Your phone will never be idle because you'll have responsibility to dial it. Ultimately, you will find an inner voice that lets you sell insurance. Pay is commensurate with your selling ability.

    Cons

    You will be fed if you consistently sell, otherwise you may have to dig yourself out by working twice as hard going through useless leads and talking to "blanks" that don't know what they want. Stress builds up - and someone is always listening and watching your every moove-literally. No company benefits. No paid time off. You will not keep residual commissions. Everyone starts out as a screener-if you respect youself and have dignity-tell them to take the Screener role out for you . Screening is you are not working for them, you are not even an employee- just someone willing to waste their own time and money for who knows how long to get a chance of being an insurance agent.

    Advice to Management

    If screeners are not happy- then how insurance agents can be happy?  


  9. Helpful (3)

    Velapoint doesn't care about the happiness of employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beaverton, OR
    Former Employee - Anonymous Employee in Beaverton, OR
    Doesn't Recommend
    Neutral Outlook

    Pros

    If you keep your mouth shut and do what you're told, you could make good money

    Cons

    If you give suggestions or ask too many questions, they won't give you any warnings before firing you. Why? They have multiple hiring ads constantly up hiring as fast as possibly so that you are very easily replaceable.You need to have money in savings to get by the first 2 months of working. If you complain about only being paid about $7/hr, they won't hire you full-time to make more as an agent, and you will be out the whole cost of getting your licenses.

    Advice to Management

    Pay your screeners more than $7/hr. Do not use screeners as guinea pigs to try out new lead methods. If the leads are not good, their earnings go way down. Why hire someone saying they will make $80,000/yr and then for first two months not pay them enough to live on so they quit or get fired from frustration?

    Velapoint Response

    Jul 31, 2015 – Executive Management

    Suggestions and questions are always welcome at VelaPoint. If you felt that you weren’t being heard by your direct manager, Human Resources or another member of the management team is always ... More


  10. Helpful (4)

    Transparent

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beaverton, OR
    Former Employee - Anonymous Employee in Beaverton, OR
    Doesn't Recommend

    Pros

    Relaxed dress code leads are provided

    Cons

    No benefits low commissions Lead cost actually comes out of agents commissions

    Advice to Management

    Use annonymous employee surveys to allow the employees to help shape the company

    Velapoint Response

    Jul 31, 2015 – Executive Management

    Thanks for sharing your feedback. Since your review, VelaPoint has added group insurance offerings for eligible full-time employees and is always looking for new ways to incentivize its staff, like ... More



Showing 9 of 47 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.