Vera Bradley Reviews

Updated July 17, 2014
Updated July 17, 2014
59 Reviews

3.7
59 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael C. Ray
34 Ratings

Review Highlights

Pros
  • They focus on making connections and relationships with the customers and it really creates a great work environment (in 4 reviews)

  • Great product, good pay, The customers are happy pleasant people who make your day totally worth being there (in 6 reviews)


Cons
  • They are more likely to hire from outside the company than promote from within (in 3 reviews)

  • They bring people into management with promises of advancements and continually hire from outside the company (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good pay, okay environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate  in  Grove City, PA
    Former Employee - Stock Associate in Grove City, PA

    I worked at Vera Bradley part-time for less than a year

    Pros

    -Good starting pay for a seasonal stock associate.
    -Good discount, Vera Bucks available for employee purchases.
    -Company values the customer and their employees which is refreshing.
    -"At Home" environment created for customers.

    Cons

    -Hours solely dependent on if the mgmt. likes you or not.
    -Cliquey work environment.
    -Not very much training, kind of just "well, here ya go!"
    -Doesn't seem to value seasonal employees as much as regular ones.
    -Providing customers with the option to call the store to order merchandise is a huge hassle at times and slows productivity down.
    -Unforgiving late-to-work policy.
    -Over all a bit preppy for my taste.

    Advice to ManagementAdvice

    Value all of your employees equally.
    Invest more time training your employees and promote from within.
    Don't be such a drag just because not everyone is part of your work clique.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great workplace environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Vera Bradley full-time for more than a year

    Pros

    Family-like atmosphere, excellent work/life balance, low stress. Amazing employee discount. Higher end retailer with higher end clientele. Relationship building is very important and a huge focus for the company.

    Cons

    Not much opportunity for advancement outside of relocating. Company is still learning to streamline processes so some functions can be a bit archaic and frustrating for managers with extensive retail experience. Competing with non-company-owned stores selling Vera Bradley can be a drag. Those stores will have items on sale that the retail store won't so oftentimes sales can be lost due to discounts offered elsewhere.

    Advice to ManagementAdvice

    Consider hiring support personnel in the home office to help streamline special order processes, reporting, etc.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Developer  in  Fort Wayne, IN
    Former Employee - Web Developer in Fort Wayne, IN

    I worked at Vera Bradley full-time for more than a year

    Pros

    Very friendly environment with a lot of really good people. Decent benefits and great core company values. A lot of fun activities for the holidays and the ladies will love the deep discounts on company product purchases.

    Cons

    A bit limited in being able to offer training and things of that nature and not a lot of room for advancement.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vera Bradley full-time

    Pros

    Good company with great advancement

    Cons

    Benefits could be better. Still a growing company

    Recommends
    Positive Outlook
  6.  

    Amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA

    I have been working at Vera Bradley part-time for more than a year

    Pros

    Great company and benefits for employees

    Cons

    I don't have any at the moment.

  7. 7 people found this helpful  

    Not a "Girls Best Friend" any longer :(

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Detroit, MI
    Current Employee - Assistant Store Manager in Detroit, MI

    I have been working at Vera Bradley full-time for more than a year

    Pros

    The pay is good and the discounts are great. All store employees across the board are kind, friendly people. The stores are beautiful and the guests are almost always happy.

    The new high level management has a good vision of where the company wants to go, however.....

    Cons

    Since the new "regime" has taken over at the upper level it is total chaos at the store level. The employees are currently under a "shock and awe" phase, like deer in the headlights. There is inconsistent communication from the home office, if any at times. Direction comes from many and is often varying. It is very confusing right now. I think they don't know who is doing what and it shows in the daily operations at the home office.

    The company has recently decided to downsize the management numbers, which in itself is not that unreasonable. However, they chose to make it a tenuous atmosphere and decided who was going, telling the possible candidates that they might lose their job, but waiting 45 days to tell them who that will be. Talk about a morale killer?! They will lose more employees than necessary just from the way they handled that situation. Again, poor direction from above. Simple communication during the process would have been a better way to handle it.

    There are so many changes at the moment it is becoming too confusing to want to stay, which is unfortunate because the people at the store level are wonderful to work with. The company is like the teenager going through puberty and not quite sure how to get what they want. It is total trial and error at the moment - not a great place to work. They are going the way of the publicly traded monster who is there to make more money for the share holder and undervalue those achieving those dollars for them.

    Also, their IT has got to be the worst I have ever seen! Always failing, codes don't work correctly, prices ring wrong, etc, ALL THE TIME!!

    Advice to ManagementAdvice

    If you want to maintain your good people in the trenches get your act together at the upper level! Employees are getting ready to jump ship!! Changes have to be made for sure but they are trying to do too much too fast and it's not working.

    If you want to cut costs look to things like quality of bags and boxes with satin ribbon which is free at the moment, water with patterns on it for $25 a case, refreshments to guests at launches, etc.(all completely unnecessary) the list goes on and on at the store level alone. I hate to think about the waste at the home office!!! It's not all in the payroll!!!!!!!

    Take a breath and do one thing at a time, it can't all happen at once!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Vera Bradley full-time for more than 3 years

    Pros

    Love working at Vera bradley

    Cons

    I love it. The only thing I can think of is more compensation for the outlet managers.

    Advice to ManagementAdvice

    None. It's good

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Wonderful culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Fort Wayne, IN
    Former Employee - Anonymous Employee in Fort Wayne, IN

    I worked at Vera Bradley as an intern for less than a year

    Pros

    Mom-friendly (areas to pump for nursing mothers)
    Terrific employee discounts
    Excellent company-gatherings/town-hall meetings
    People are friendly and happy to work there

    Cons

    Wish they had 2 corporate offices -- one someplace warmer or in a metro area

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Stay true to Your Own Values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vera Bradley part-time

    Pros

    The pay is good for retail.

    Cons

    Human Resource department is truly awful. They seem to exist to implement policies to frustrate and devalue employees.

    Advice to ManagementAdvice

    Communicate to upper management and corporate the issues that cause such issues.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good company, Bad employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA

    I worked at Vera Bradley part-time for less than a year

    Pros

    The company treats their employees well.
    Oppurtinities to give to customers.
    Great way to work on people skills.

    Cons

    The current employees do NOT treat the seasonal employees with respect. Seasonal employees are treated as if they're worthless. Girls are very cliquey here and can be very rude at times. Some of the managers picked favorites.

    Advice to ManagementAdvice

    Talk to your seasonal employees about how their experience was working for the company. I was waiting for a manager to approach me and ask if I had anything to say but just got a simple "goodbye"

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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