Verint Systems Reviews

Updated March 26, 2015
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2.9
151 Reviews
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Verint Systems President, CEO, and Director Dan Bodner
Dan Bodner
88 Ratings

Pros
  • Good Product-Good People (for the time being)- Has potential to be a great environment but (in 11 reviews)

  • work - life balance is good and very good people (in 5 reviews)

Cons
  • Upper Management "fixes" everything by re-org and never gets to the root of issues (in 7 reviews)

  • One o'clock any given morning and many colleagues also on email , very little time for any work life balance (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Nice place , interesting technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Systems Engineer, Technical Lead in Los Angeles, CA
    Former Employee - Systems Engineer, Technical Lead in Los Angeles, CA

    I worked at Verint Systems

    Pros

    doing interesting stuff, cutting edge technology

    Cons

    many late nights.
    Not enough career opportunities

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful

    This was once a great company. Yet, it has lost it edge and way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verint Systems full-time (more than 8 years)

    Pros

    The marketing organization is great. There are a lot of great people in the organization who really care about trying to do the right thing.

    Cons

    Executive management is so far removed from the business that they don't know how to fix the problems. The product is so complex it is impossible to get properly installed, and the software is extremely buggy each new release. Customers don't like how hard it is to do business with the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Time tracking has become my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Delivery Architect
    Current Employee - Solution Delivery Architect

    I have been working at Verint Systems full-time (more than 3 years)

    Pros

    Some very smart people who are genuine about the success of projects and working as a team. A lot of innovative ideas to address needs in the market. Somewhat unstable and difficult to troubleshoot given the amount of 3rd. party and open source software used to code and interact with the application.

    Cons

    No quarterly bonus is becoming the norm. T&M model, along with tracking daily time down to 30 min. increments, submitting a very granular time sheet every Friday and being reminded to open a time sheet before Monday can make one feel like a child vs. a technical professional. Annual comp. increase is below par.
    Application somewhat unstable and difficult to troubleshoot given the amount of 3rd. party and open source software used to code and interact with the application. Very touchy. One minor file tweak can impact a major component and be extremely difficult to solve for.
    Middle and upper management in some areas have become a revolving door with very senior staff leaving and new staff being asked to leave in a relatively short period of time. Sr. tenure staff seem to leaving in general if they can get out and find something else equal or better.

    Advice to ManagementAdvice

    Bring in leadership that knows the business we're in and understands the real world.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. HR Department is very slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Product Support Associate in Augusta, GA
    Current Contractor - Product Support Associate in Augusta, GA

    I have been working at Verint Systems as a contractor (more than a year)

    Pros

    Co-workers are very helpful and always willing to help their fellow co-workers.

    Cons

    The support team is very negative, Morale is very low, and everyone is looking for a way out. Support has to make due with the minimum amount of funding that Verint "pushes" our way. We ask for 10, we get 5.

    Advice to ManagementAdvice

    Give us more information about what you are working on. Give us more insight into what will be coming in the future instead of just dumping things on us suddenly.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Working remote makes it hard to break into the culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support Engineer in Sunnyvale, CA
    Current Employee - Product Support Engineer in Sunnyvale, CA

    I have been working at Verint Systems full-time (more than a year)

    Pros

    Salary is good. Benefits are standard. Vision plan could be better. They have all the holidays in the US, along with 10 PTO days the first year, and 2 floating holidays. They require everyone to take vacation between Christmas and New Year.

    Cons

    Some of the old timers have been together for a long time as the company went from Lagan to Kana to Verint. It can hard for a new person to break into the team, especially if they work remote. The support people are very overloaded and a new person is just more work. Some teams appear to be more supportive of their new hires than others. Parts of the software is quite complex. Often times, the customers have had more training than the person who is supposed to be supporting them.

    Advice to ManagementAdvice

    Teach the supervisors how to be leaders to develop their employees to do the work. Doing so is a win-win for everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Executive Assistant

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verint Systems

    Pros

    Nice new office in Santa Clara. Break rooms stocked with breakfast goodies. Three different types of coffee machines, with free coffee and tea.

    Cons

    Verint's performance review process is very cumbersome - online- and there didn't appear to be any follow up. It was quite impersonal.

  8. Software Engineer - Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer Intern in Santa Clara, CA
    Former Employee - Systems Engineer Intern in Santa Clara, CA

    I worked at Verint Systems

    Pros

    Very good team and comfortable working culture

    Cons

    less pay and project given was small

    Recommends
    Neutral Outlook
  9. Nice people, no bonus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Santa Clara, CA
    Former Employee - Software Engineer in Santa Clara, CA

    I worked at Verint Systems

    Pros

    nice people, friendly. no stress

    Cons

    low salary and bonus here

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful

    Too many cooks in the kitchen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in North Little Rock, AR
    Current Employee - Account Manager in North Little Rock, AR

    I have been working at Verint Systems

    Pros

    some good people still work here--high market share

    Cons

    Revolving door in all departments---just not a pleasant work environment--win at all costs

    Advice to ManagementAdvice

    Don't need an internal survey to realize people are miserable and leaving--don't just keep creating hierarchies of management-

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful

    Viewpoint from the sales prospective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Verint Systems full-time (more than 3 years)

    Pros

    The company is really on the move and made some very smart acquisitions. Revenues are up and Wall Street loves the company. There is a very strong installed base of customers who are locked in to Verint

    Cons

    There has been a lot of changes to move the company into the enterprise space at the expense of company culture loosening of the focus on customer satisfaction. There is a general unease with the changes and the compensation plans that support these changes.

    Advice to ManagementAdvice

    Maximizing revenue at the expense of customer satisfaction is something to pay attention to. There is a growing number of customer that hold there nose to do business with Verint. In the short term that's all well and good to drive growth but is it sustainable?

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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