Verizon
3.1 of 5 2,041 reviews
www.verizon.com New York, NY 5000+ Employees

Verizon Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.1 2,041 reviews

                             

59% Approve of the CEO

Verizon President & CEO Lowell McAdam

Lowell McAdam

(645 ratings)

53% of employees recommend this company to a friend
2,041 Employee Reviews
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Review Highlights

Pros:
  • "excellent pay and benefits for the type of work performed"
    in 165 reviews
  • "Good company to work for with good potential for career growth and good benefits"
    in 192 reviews
Cons:
  • "Not a very flexible working schedule to meet today's work/life balance needs"
    in 69 reviews
  • "Management cannot do their jobs due to idiotic Upper Management fiascos"
    in 73 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Disapproves of CEO

 

Depressing. Morale is Negative

Client Executive (Current Employee)
Ashburn, VA

I have been working at Verizon full-time for more than 3 years

ProsPay and compensation are good.

ConsAll levels of management are incompetent, to put it bluntly.

Advice to Senior ManagementStopping shaking the salesforce up all the darn time! This new sales alignment is a joke and you have killed my compensation for 2014.
I do not need six different managers asking me the same question over and over.
My manager is a micromanager and clueless to boot. Three calls a week to review funnel. Managing out of SFDC. STOP IT! Let me do my job and get out of my way!
Verizon continues to RIF good, key people and offshore to Manila which is just pissing our clients off to no end.
The morale here is shot. Process paralysis is killing this organization. Front line sales, like myself, have no pull in the company and no way of getting through the nightmare of processes.
If you're new to Verizon and in sales, get ready to essentially be left on your own to figure out how to get anything done around here.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Flexible but no security

Billing Quality Assurance (Current Employee)
Cedar Rapids, IA

I have been working at Verizon full-time for more than 5 years

ProsFlexible hours.Friendly co-works. Work-life balance

ConsNo job security. Company continues to reorganize and relocating.

No, I would not recommend this company to a friend

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VZW killing "old" Verizon

Anonymous Employee (Former Employee)
Irving, TX

I worked at Verizon full-time for more than 10 years

ProsDecent pay, very good benefits

ConsVZW is the future. If you work on the landline side, it is only a matter of time before you are laid off.

No, I would not recommend this company to a friend

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Great pay, tons of stress

Anonymous Employee (Former Employee)

I worked at Verizon full-time for more than 10 years

ProsGreat pay and benefits overall

ConsConstant lay offs make you feel as if you have an axe over your head

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Good Company, pay and benefits - limited upward mobility

Group Manager (Current Employee)
New York, NY

I have been working at Verizon full-time for more than 10 years

ProsVerizon is an exciting company to work in. They offer excellent products and services and have a commitment to excellent customer service. They provide good salaries and a strong benefits package. Great company to gain experience in and then move to other companies.

ConsLittle opportunity for promotion to higher management. Career opportunities are primarily focused on lateral experience. Long hours and weekends. Crisis management is the bau environment and part of the culture.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Corporate Greed

Force Administrator (Current Employee)
Robbinsville, NJ

I have been working at Verizon full-time for more than 10 years

ProsThe money is very good

ConsToxic environment and corporate greed.

Advice to Senior Managementcare more about employees

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Okay place to be a consultant

Senior QA Engineer (Former Employee)
Bellevue, WA

I worked at Verizon as a contractor for less than a year

ProsNice people. Old school telecom mentality everyone stays in their silo. Things take a looooong time to get going. Not the place to go if you want to work on the latest technology. Contractors get treated like most everyone else.

ConsCommunications are terrible. Lots of meetings where nothing gets accomplished, but since the teams are geographically diverse, you can work while your meetings happen via phone. Office spaces are dismal.

Advice to Senior ManagementNone.

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It's a place to work

Central Office Technician (Current Employee)
Waltham, MA

I have been working at Verizon for more than 10 years

ProsGood pay and benefits. That's about it.

Conspoor if any training at all is provided. Wireless division is a money maker and the only portion of the company the senior executives want to invest in. So, the landline customer suffers poor service.

Advice to Senior ManagementInvest in training, equipment, and employee skill set more. Stop paying insane top executive bonuses and salaries for managers who are incapable of innovation and have no skills other than how to schmooze.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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great company

Customer Service Representative (Former Employee)
Livingston, NJ

I worked at Verizon full-time for more than 10 years

Prosgreat salary and benefits. Good team work with coworkers

ConsExsesive work load and requirements, stressfull enviroment and lower level management unreliable. Union representation weak.

Advice to Senior Managementgive more value to front line employees and better monitor lower level management staff for reliability.

Yes, I would recommend this company to a friend

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Demoralizing

Senior Software Engineer (Former Employee)
Philadelphia, PA

I worked at Verizon full-time for more than 10 years

ProsThe salaries are okay, if you want personal growth you better learn it yourself

Cons70% of IT Vice Presidents are Indian. Whole teams may have 1 American. Constantly having RIFS where the older Americans are let go and more new, young Indians are hired. There is no work balance, if they have something they want done, kiss your weekends or nights good-bye. There is little if any leadership. The VPs worry if you telecommute when they should be looking at strategic direction.

Advice to Senior ManagementYou make your money here and lots of it, hire people born here.

No, I would not recommend this company to a friend

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