Verizon Reviews in Dallas-Fort Worth, TX Area

Pros

- good compensation
- great opportunities to learn how to survive in a chaotic barely functional IT organization

Cons

- merit is of no consequence with regards to pay raises or promotions
- very politically charged work environment
- lots of backstabbing
- lack of communication and information sharing
- no trust

Advice to Senior Management

The IT organization at Verizon is a lost cause (if for no other reason than the massive offshoring and abuse of domestic talent during the past decade)

Pros

- Good work culture
- Good people

Cons

- To slow to change.
- Some inefficient people at top management.

Advice to Senior Management

- Listen to people
- More open to change.

Pros

Has correct long term vision, but lacks ability to execute.

Cons

Inflexible, poor delivery, lack of experienced talent for its ultimate direction

Advice to Senior Management

Good Luck

Pros

Pays 100% tuition for college. Hours were good, did not make hourly employees work overtime. Building is older but repaired when necessary.

Cons

Did not promote based on skills or seniority. Tried at various times to promote due to excellent annual reviews but the company was downsizing.

Advice to Senior Management

Internal promotions are key to keeping good employees. When employees show an interest in learning new tasks and express desire to promote to the next level they should be given an opportunity.

Pros

Fantastic pay, great benefits, and you have the ability to work from home whenever you want or need to. Great job!

Cons

High stress - it is definitely a lot of work. While I usually only work 9-5, they are stressful and there are frequent executive escalations that cause your entire day to change.

Pros

Excellent pay and benefits above indusrty standard

Cons

the worst call center environment, dead end, mandatory 10-20 hours OT per week, terrible schedule and too much OT causes quick burn out

Advice to Senior Management

treat employees like humans

Pros

Relatively stable workplace for employees. Not contractors.

Cons

Lots of circles of trust. People get promoted just becuse they're friends from previous lifes or at the personal level, same ethnic background, etc. Not because they do a good job.

Advice to Senior Management

HR should force management To be very clear on how people are elected for promotions.

Pros

benefit, work environment, flexibility to work from home, fast paced, challenging

Cons

opportunity for career growth is not enough

Advice to Senior Management

...

Pros

Compensation, benefits, exposure to many technology silos if you want to self educate, history, network transport leader, evolving data transport capability and capacity, DEEP pockets.

Cons

Instability in some areas of the business have those workers concerned about the future. Promotion to senior positions by popularity at times versus capability to fulfill the role / responsibility in driving overall company strategy. Lots of bureaucracy, slow to turn the ship, hard to do business with in some cases. Lack of confidence and ability to make a decision and take accountability for that decision. Many levels of dialog, passing the buck around before a decision is made with authority and confidence. Risk adverse to the extreme. Still operating under the ancient Bell system mentality in a lot of areas.

Advice to Senior Management

Believe in yourself and your ability to make a decision without having a quorum or panel review over everyday decisions. The fear and lack of empowerment is evident in day to day business. Sr. Business / Strategy leaders should not be involved in tactical decisions on a day to day basis. Many account teams lack sound knowledge of what they're selling, customer strategy, winning a customer for the long term, etc. vs. "get the contract signed".

Pros

Everybody knows who you work for - Verizon has a huge name in the US when it comes to wireless phones.

Cons

The problem is everyone thinks you sell wireless phones. Over 40% of the company is devoted to business and network services, operations and IT. If you sell IT services, or work in any other part of Verizon, nobody knows what you do nor do they understand your job - including Verizon Management. The company does no promotion or advertising about their business services so customers ask "Who? Why Verizon?" Also, there is no leadership, only quotas. Turnover is very high. Training is poor. Once you're hired, you're pretty much on your own to figure out how to make your job work. Verizon job descriptions often say "ability to work in an ambiguous environment" and they really mean it. Often, nobody can explain to you what you're supposed to be doing.

Advice to Senior Management

From an employee's perspective, management doesn't care about employees, your job, or their customers...they only care about meeting sales quotas and keeping their stock price high. All the touchy-feely "we care about our employee" stuff that comes from HR is totally PR bogus.