Verizon Reviews in New York, NY

Updated October 22, 2014
Updated October 22, 2014
2,411 Reviews
3.3
2,411 Reviews
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Verizon President & CEO Lowell McAdam
Lowell McAdam
825 Ratings

Review Highlights

Pros
  • The best thing is the pay and benefits that start on your first da (in 189 reviews)

  • If your a mgmt employee there is a good deal of work life balance (in 81 reviews)


Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 87 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 86 reviews)

More Highlights

118 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Solid industry leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at Verizon full-time (more than 3 years)

    Pros

    Great training, benefits, valuable experience

    Cons

    Usual politics of an enormous company

    Advice to ManagementAdvice

    Develop younger people, offer more early retirements

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Operations Specialist in New York, NY
    Former Employee - Network Operations Specialist in New York, NY

    I worked at Verizon full-time (more than an year)

    Pros

    Great management team, unlimited access to training. Compensation was fair and the benefits were stellar. Diverse workplace. Some truly amazing caring, genuine people. Felt like being part of a family.

    Cons

    Network Operations Center environment lead to working many Holidays, evenings, weekends. Stale environment due to the high number of employees who have worked at Verizon for such an extended period of time. Solid Bonus structure. Unorganized to a certain extent. While upper level management was solid, hierarchy in a constant state of change. The company itself could do more for their employees. The facility itself was lacking. Employee morale was low. No real clear cut path for upward mobility below executive level.

    Advice to ManagementAdvice

    If the company would just put a little bit more care into the facilities and provide more incentives for employees it would go a long way towards improving productivity.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Cancerous, Poor culture, poor 1st level and second level managers ZERO LEADERSHIP.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in New York, NY
    Current Employee - Team Leader in New York, NY

    I have been working at Verizon full-time (less than an year)

    Pros

    Good technology, good benefits, growing, Tuition reimbursement, ok pay not really that good

    Cons

    Managers are bitter because 70/30 pay structure, managers get "RIFed" when they are not liked and forced into Contingent workers as contractors. Union representatives are treated better than managers. You always have to watch your back because everyone is trying to get you fired for something petty. 15+ Year s 1st level manager's have no leadership skills and are brainless just like their second levels. Hiring from outside is not going to solve their problems because training is terrible for new managers and all of their colleagues do not want new managers from outside to do well. Too many emails too many conference calls. Company should centralize and Have Directors become Regional Vice Presidents and manage no more than 500 employees at a time. Get rid of Call center Managers because all they do is read and forward emails to their unproductive team leaders. CCM's all they do is listen to a few recordings and ask you to coach people. In order to fix this company, most Managers need to be replaced, like 89%. Low morale, UNion employees do what the hell they want, because they never get fired unless they steal something. ZERO leadership. Dont expect to get promoted, it doesnt happen

    Advice to ManagementAdvice

    Decentralize the company, put in place a very good on-boarding system for new managers. Please stop making former laid off/terminated managers as new contractor training managers. They are terrible leaders, terrible teachers and they start off training talking about how bitter they are for being RIFed out. Have your Director stop having 100 conference calls a week, Have them get up their lazy behinds and start doing face to face visits and start solving problems and culture issues. It is not a fun work environment

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    its been an interesting journy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telecommunications Field Service Technician in New York, NY
    Current Employee - Telecommunications Field Service Technician in New York, NY

    I have been working at Verizon full-time (more than 10 years)

    Pros

    great pay and benefits for my family

    Cons

    no support to complete work and no communication internally

    Advice to ManagementAdvice

    learn the job

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telecommunications Field Service Technician in New York, NY
    Former Employee - Telecommunications Field Service Technician in New York, NY

    I worked at Verizon full-time (more than 10 years)

    Pros

    Great salary benefits advancements poss

    Cons

    Long hours strikes poss. Weekends

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good experience

    Current Employee - IT Manager in New York, NY
    Current Employee - IT Manager in New York, NY

    I have been working at Verizon full-time (more than 5 years)

    Pros

    Great pay and benefits, smart people.

    Cons

    A lot of layoffs and budget cut every year.

  8. 2 people found this helpful  

    VERIZON WAS THE MOST POORLY MANAGED COMPANY; WORST WORK CLIMATE, WORST COMPENSATION

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Brand Director in New York, NY
    Current Employee - Senior Brand Director in New York, NY

    I have been working at Verizon full-time (more than 3 years)

    Pros

    Large Telecommunications Company with fast moving business agenda.

    Cons

    Staffed with mediocre "managers" and underqualified personnell. Culture is Anti Change. No EEO Controls of any kind. Employees overworked and grossly underpaid. "Stars" are buried rather than protected and advanced.

    Advice to ManagementAdvice

    Start over. Get rid of the dead weight. Hire confident, decisive, very smart managers. Put controls in place for EEO matters and have that report to the CEO. Customer service is terrible. Climate not conducive to innovation. TERRIBLE advertising and branding. No strategic forcus.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fiber Network Field Technician in New York, NY
    Former Employee - Fiber Network Field Technician in New York, NY

    I worked at Verizon full-time (more than 10 years)

    Pros

    good benefits, culture and values

    Cons

    no complaints regarding company overall good company

    Advice to ManagementAdvice

    good provisions for success

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Ever-changing environment. Annual reorganizations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Manager in New York, NY
    Former Employee - Technical Manager in New York, NY

    I worked at Verizon full-time (more than 10 years)

    Pros

    Pay is great, above average.

    Cons

    Organization never stays static long enough to accomplish anything.

    Advice to ManagementAdvice

    Pick a management model and stick to it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Senior Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in New York, NY
    Current Employee - Senior Marketing Manager in New York, NY

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Excellent benefits and flexibility. Some very dedicated people here.

    Cons

    Appears to be time of flux. Minimal chance of promotion. LOB confusion.

    Advice to ManagementAdvice

    Clarify roles of business units in Product Development.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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