Verizon Reviews

Updated July 27, 2015
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167 Employee Reviews

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  1. Helpful (1)

    Verizon Enterprise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Executive in New York, NY
    Current Employee - Client Executive in New York, NY

    I have been working at Verizon (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are a few pros at Verizon. The brand name, a resume builder and a chance to network and make new connections are the major positives in my experience.

    Cons

    Lack of support. Constant RIFs. No resources. No leadership. No strategy to improve client relationships. All business is being pushed to the channels and agents.

    Advice to Management

    Reduce the nonessential layers of management in the company that prevent deals from getting closed.


  2. Helpful (2)

    Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in New York, NY
    Former Employee - IT Project Manager in New York, NY

    I worked at Verizon full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some awesome people in the trenches whose talents are wasted due to management incompetence. Compensation would be good if a 40 hour week was the norm, but when you average 60 hours a week it isn't.

    Cons

    Good people who perform the daily tasks to support customers are abused by their management to make up for insufficient staffing. Employees who haven't yet been laid off yet are so buried in work trying to cover what 4 people used to do. The only measurement that is important at Verizon is the bottom line so cutting expenses (people) is the only way Verizon can compete and there is little care about delivering quality products or services. You are just a number and expendable no matter how hard you work or how well you perform. Good people who could make a difference are afraid to speak up for fear of being next to get cut... so nothing is ever fixed.

    Advice to Management

    Stop saying you are customer focused if you won't back it up. Stop promoting management who deliver good 'numbers' and start paying attention to your customers.. Stop focusing on this month's 'numbers' and fix the myriad of problems and inefficiencies within the company so you have a company with customers next year.


  3. good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in New York, NY
    Former Employee - Retail Sales Representative in New York, NY

    I worked at Verizon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good management,decent salary,benefits are also very good,employee oriented company that takes very good care of its employees all the time

    Cons

    Hours are very long and emplyees have to work most weekends and major holidays to maintain a decent income level

    Advice to Management

    Please schedule employee work schedules in such a way so people get to enjoy some time at least with tier families on some weekends and holidays


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  5. Assoc Dir Sales Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in New York, NY
    Current Employee - Associate Director in New York, NY

    I have been working at Verizon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Verizon is a great company to work for, great benefits, programs, and is open to change.

    Cons

    Standards are high, and the pace is fast. Need to be a student of the business to be successful.

    Advice to Management

    Necessary to gain experience in different facets of the business to be able to make strategic decisions.


  6. numbers game

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FTTP Engineer in New York, NY
    Former Employee - FTTP Engineer in New York, NY

    I worked at Verizon full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    flexible work hours. good benefits. plenty of vacation and personal days. workers all friendly and professional. fios would be the future if they ever finish building it.

    Cons

    upper management only worry about numbers. lower managers are so afraid of losing their job they would not stand for anything. if you do, you are out the door.

    Advice to Management

    just build it and the customers will come. they are starting to see the benefit of fios. even apple took a while to get it right and built the iphone.


  7. Helpful (1)

    Senior Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Verizon full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great people, good benefits, pay a little low for technology company, high for traditional telecommunications company.

    Cons

    Struggling with moving to higher value product offerings gained with Terremark acquisition. Many of senior management from Wireless side of business and management style does not translate from selling wireless phones to high value IT services.

    Advice to Management

    need more diversity in experience


  8. Helpful (1)

    Senior Member Technical Staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Verizon (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits. Some good areas to work in.

    Cons

    No loyalty. Some senior management is questionable


  9. Communication Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY

    I worked at Verizon (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very well paid employees and are union.

    Cons

    Have been advised many changes have come down, since leaving employees not happy.

    Advice to Management

    Stop using favoritism treat employees the same.


  10. Wonderful company; wireless place to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Verizon full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    - Forward thinking company that embraces change - Focus on improving employee culture - Customer is their top priority - Allows employees to work from home

    Cons

    - Wireline side of business isn't secure - Difficult to advance within company - Transitional period for company

    Advice to Management

    - Focus of the people within company. There is a wealth of experience and knowledge that is untapped


  11. Helpful (1)

    The best company in the telcom/cable sector

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Member of the Technical Staff in New York, NY
    Current Employee - Senior Member of the Technical Staff in New York, NY

    I have been working at Verizon full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Awesome benefits and working arrangement. Employees are very respectful of each other. Diversity is appreciated and encouraged. Freedom to explore diverse technologies and implement the best solutions.

    Cons

    Rolling RIFs. Tend to get silo'd into a project/area.

    Advice to Management

    Provide and facilitate opportunities to work in different projects (other than the employee having to rely on internal/external job posting which have been mostly "fixed").



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