Verizon Reviews in Philadelphia, PA Area

Pros

Good Pay good benefits good people

Cons

Does not respect ee feedback

Advice to Senior Management

Do 360 to find out who performs vs slackers

Pros

Salary, benefits, relationship building and overall structure.

Cons

Training was somewhat challenging. On-site training is somewhat difficult.

Advice to Senior Management

revisit training center options rather than onsite training.

Pros

The benefits are excellent; the compensation was okay.
The opportunity for self improvement with experience and education was there.

Cons

There was constant turnover and inconsistent leadership.
Verizon Business is run much like WorldCom & MCI and look how they did.

Advice to Senior Management

Use the regulated and wireless executive staffs to right the ship; then hire new dynamic leaders moving forward. Share your plans with the employees and they will support it.

Pros

Benefits, competitive salary and employee resources.

Cons

Lack of communication across organization, and bureaucracy.

Advice to Senior Management

Shareholder needs should not come before those of the customer and employees.

Pros

Verizon is consistently at the top of surveys regarding customer satisfaction, service delivery and technology. Workers at all levels are well paid.

Cons

As with most large companies there is too much nepotism and work is not fairly distributed among managers. Slackers with backers can expect to be rewarded with promotions while hard workers just get more work to do. There are pay disparaties (gender, geographic pay grade)

Pros

Good Pay
Good Medical Benefits at low cost to employee
Market Leader in Telecommunication Industry
Invest heavily into their network

Cons

No Pension Plan
401k Plan Investment Options are limited
Upward mobility is very limited
Currently downsizing director and above positions

Advice to Senior Management

Invest in young talent people. Senior Management needs some young fresh ideas. Create products that meet me the new generation that is focus on technology and information.

Pros

Good team work. telecommuting is possible. good discounts on VZ products. good health care benefits. good training opportunities. relaxing culture.

Cons

no promotions unless you beling to a "certain" group. working after hours and on the weekend. most of the work is transferred to offshore. rifs every 6 month.

Advice to Senior Management

you can not expect people to be satidfied with their job if they are not getting properly rewarded for a good job they do. promotion process need to be revised.

Pros

Decent Salary and Benefits
Good name recognition in Marketplace
Good coworkers, however, there was very little camaraderie
Good network when you could get it installed
Branch Leaders were good

Cons

RIFs and rumors dominated workplace life
PIPS were used constantly to motivate you to make your quota
No attention on Large/Global Account strategy for the long turn
You are only as good as you last sale

Advice to Senior Management

Management needs to recognize and reward sales for managing their customers strategically and for the long run. Way too much emphasis on quick sales at the cost of customer retention.good account management.

Pros

The wages, and health care benefits.

Cons

As was said earlier the good ol' boy network is in full effect.

Advice to Senior Management

Look at job perfomance and job attendance, just because someone share there personal problems with does not make them a good worker.

Pros

Good benefits, Tuition benefits for now, comaderie with fellow employees, we used to have good hours, now holidays are a thing of the past, so are weekends and evenings. All gone.

Cons

Dog eat dog world, what happened to MA Bell? Stress, stress, stress, unrealistic job performance required, not enough concern for the customer, everyone on meds to alleviate stress. If one is not a top perfomer, then you better be following all scripts to a T. Top perfomers are not even given a second thought as far as job requirements go. Sell (or ?????) and ye shall be rewarded. Need I say more?

Advice to Senior Management

Take all employees performance equally. Ye must have concern for the customer and for honesty. Those numbers only look for the month and then someone has to explain to the customer thee bills. Take heed, ye must retain thee customer.