Verizon Reviews in Reading, England

Updated July 25, 2014
Updated July 25, 2014
2,335 Reviews
3.3
2,335 Reviews
Rating Trends

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Verizon President & CEO Lowell McAdam
Lowell McAdam
788 Ratings

Review Highlights

Pros
  • excellent pay and benefits for the type of work performed (in 183 reviews)

  • Good benefits and competetive or better salary especially the more years you have (in 209 reviews)


Cons
  • Not a very flexible working schedule to meet today's work/life balance needs (in 77 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 78 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great experience working at Verizon, Interesting and challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Analyst  in  Reading, England (UK)
    Former Employee - Credit Analyst in Reading, England (UK)

    I worked at Verizon full-time for more than 3 years

    Pros

    Great experience and team work.

    Training support and development available

    Cons

    Challenging times as company is going through restructure.

    Departments not as interactive and open to communication as it could be. Takes time foe changes to be implemented

    Advice to ManagementAdvice

    To listen to ground level staff as they experience the daily operational and systems issues. All areas of companies should be more open to new ideas and work as a team. There needs to be interaction with all departments and have common key objectives to aim for.

    Recommends
    Neutral Outlook
  2.  

    Pretty poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Reading, England (UK)
    Former Employee - Account Manager in Reading, England (UK)

    I worked at Verizon full-time for more than a year

    Pros

    Nice building to work in, good cafes and facilities. Decent benefits such as good pay, pension and gym downstairs.

    Cons

    Poor leadership which leads to insecurity within teams and therefore leads to those trying to get ahead at the detriment of others. The pay is not worth the blood, sweat and tears.

    Advice to ManagementAdvice

    Actually live the Verizon values especially integrity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Reading, England (UK)
    Current Employee - Customer Service Representative in Reading, England (UK)

    I have been working at Verizon full-time for more than 5 years

    Pros

    It is centrally situated and has great people who work there. Benefits include working in a big corporate which is great for CV

    Cons

    Hardly ever progress people from with-in the company. Recognising talent and promoting it is not the usual practice. the benefit packages are sub standard,

    Advice to ManagementAdvice

    promote talent from with-in and avoid losing good employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Manager  in  Reading, England (UK)
    Current Employee - Programmer Manager in Reading, England (UK)

    I have been working at Verizon full-time for more than 3 years

    Pros

    The people on the ground are really fantastic. Hard working and eager to help.
    The Dot restaurant is OK.

    Cons

    Processes and admin is a nightmare. The workload seems to expand exponentially as more and more systems and processes stop working.

    Advice to ManagementAdvice

    Listen to your team. Invest in your people. Stop outsourcing vital functions to save money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Political driven company with no customer focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Reading, England (UK)
    Current Employee - Senior Project Manager in Reading, England (UK)

    I have been working at Verizon full-time for more than 8 years

    Pros

    Great people, flexible work hours and interesting projects

    Cons

    Constant re-orgs, incompetent managers that's been on the same position for years makes talanted people leave Verizon

    Advice to ManagementAdvice

    Management by fear is not the way forward, listen to your customers and support your employees' ambition to develop.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I wouldn't work here again...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Reading, England (UK)
    Former Employee - Customer Service Representative in Reading, England (UK)

    I worked at Verizon full-time for more than 3 years

    Pros

    Global Diversity which gives you the opportunity to interact with a lot of people from different regions and nationalities.

    Cons

    Downside is you have to make extra effort to interact with other departments. A lot of bureaucracy going on here as well. Difficult to move up the corporate ladder.

    Advice to ManagementAdvice

    Some managers would benefit from taking a few more management courses! Being a manager doesn't necessarily mean you know it all. Take time to listen to your employees!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Poor Culture - Like the song goes "get me out of this place!"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager  in  Reading, England (UK)
    Current Employee - Service Delivery Manager in Reading, England (UK)

    I have been working at Verizon full-time for more than 5 years

    Pros

    Good Salary
    Good Bonus
    Basic training
    Gym is ok
    Food is ok

    Cons

    Awful management
    Cancerous Culture
    Bullying
    Limited career
    No ownership
    No accountability

    Advice to ManagementAdvice

    Listen to staff
    Engage staff and deal with poor and agressive management
    Being a manager is a priviledge not a right and you need to earn respect
    Do not overtask employees
    Deal with issues
    Remember it takes seconds to lose a reputation and years to build one

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great salary but terrible company culture in the UK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Reading, England (UK)
    Current Employee - Account Manager in Reading, England (UK)

    I have been working at Verizon full-time for more than 3 years

    Pros

    Great commission plan. Multi-cultural team

    Cons

    I was told I would have to work far harder than then men to succeed in sales & they were not wrong! Younger ladies are likely to reach Junior Sales or Sales Support - the transition to Account Director seemed to be more based on your age/time in the company - not performance.
    Bit of a boys club if you ask me!!!

    Advice to ManagementAdvice

    No advice! The company simply wasn't for me!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Used to be good when it was WorldCom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Reading, England (UK)
    Current Employee - Account Manager in Reading, England (UK)

    I have been working at Verizon full-time for more than 10 years

    Pros

    Salary package is good. If you like big empty offices that's a plus!!

    Cons

    Where to start! Constant reductions in staff increase pressure on fewer and fewer to deliver. Selling something is the easy part - the company then appear unable to deliver. Nobody takes ownership of issues. Sales targets growing 30% YOY! All investment goes into US network, International is just being left behind. Pressure to sell cloud and security for a long time now, forget voice and data. Oh, revenues are falling off a cliff, sell anything!!!!

    Advice to ManagementAdvice

    There is a culture of bullying from the top, which gets delivered down to those doing a hard days work. Staff feel undervalued and there is an attitude of 'if you don't like it, then leave' which undermines what could/should be a great company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Senior Programme Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  Reading, England (UK)
    Former Employee - Program Manager in Reading, England (UK)

    I worked at Verizon full-time for more than 8 years

    Pros

    Paid well. Good Pension. Some opportunity for flexibility and to work from home. Some training investment in recent years. Not much else

    Cons

    Little career advancement prospects if non-US based. Staff morale issues tend to be ignored and worsen by aggressive american management style. Little collaboration between teams who frequently in fight due to conflicting priority and competition for survival. Decision making is very top heavy and american centric with staff on the ground having told they are 'accountable' for the consequence of these out of touch decisions. Managers frequently lack management capability and have poor people and communication skills. Teams are distributed around the globe and staff are pretty much expected to work ridiculous out of business hours with little respect for personal life or extra compensation. Work here if you are happy to be told what to do and if you don't care if you are not listened to.

    Advice to ManagementAdvice

    Start to show your staff particularly those who had dedicated years of loyal service to the company the respect that they deserve as professionals. Stop rewarding aggressive behaviour and start adequately managing grievances and complaints. Stop the culture of promotions without opening up positions for open competition. Stop pushing americanism and out of touch company credo onto staff in a brain washing way, it doesn't work and causes resentment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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