Verizon Reviews

Updated August 30, 2014
Updated August 30, 2014
2,317 Reviews

3.3
2,317 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Verizon President & CEO Lowell McAdam
Lowell McAdam
773 Ratings

Review Highlights

Pros
  • excellent pay and benefits for the type of work performed (in 183 reviews)

  • Good benefits and competetive or better salary especially the more years you have (in 209 reviews)


Cons
  • Not a very flexible working schedule to meet today's work/life balance needs (in 77 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 78 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Verizon, other than constant job security worries, is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent  in  Pittsburgh, PA
    Current Employee - Customer Service Agent in Pittsburgh, PA

    I have been working at Verizon full-time for more than 3 years

    Pros

    Great pay, great benefits, get to use your brain on a daily basis and generally work with people who care about doing a good job.

    Cons

    There is a constant line you walk with the union. Don't get me wrong, the union is the reason we got great pay and great benefits. However, I no longer work there because of issues between the union and the corporation.

    Advice to ManagementAdvice

    Stop trying to reinvent the wheel and let your good employees lead the way. Also, stop the musical chairs with the 1st level supervisors. I understand that sometimes it's good to get a fresh take on things, but also it can cause unnecessary setbacks and friction.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    grrat place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    competitive wages and decent hours

    Cons

    not a lot of cons regardign the company

  3.  

    Overall, A Good Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time for more than 10 years

    Pros

    - Competitive Salary
    - Bonuses
    - Good benefits
    - Training Available
    - Management: Personally, my direct management was very good

    Cons

    - 40 hours required training. Unfortunately for me, the training usually had no benefit for me...couldn't use it. I just had to get my "40 hours" in.
    - Wireless side of house is making the money, Wireline (residential, business, FiOS) is not. In my opinion FiOS is where the money is. Over the years I kept hearing great things about FiOS, but I don't necessarily hear about what is being done to grow that area.
    - Off-shore work & off-shore work turnover. Verizon likes off-shore, trains off-shore and then, in my experience, a good number of them take their Vz training and leave to get better wages elsewhere.
    - Management: A colleague had a manger that drove his team into the ground. Wouldn't even let them take vacations. Finally higher level management stepped in to find out why people were leaving.

    Advice to ManagementAdvice

    For Wireline, maybe build out FiOS and get a greater market share. I got tired of hearing how great it was. Wish I could actually get it.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great benefits! Lots of reorg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time for more than 8 years

    Pros

    Good Benefits. Lots of online learning opportunity. focus on getting people certified and the means to do it.

    Cons

    Executive strategy seems to vary often. Folks manage up all the time. Seems like high level execs try to please their management without identifying real issues and or dealing with them. Hard to get promoted. Until recently, career path for most was low on the priority list for management.

    Advice to ManagementAdvice

    ask direct questions of folks on the front lines and not of their executive directors.

    No opinion of CEO
  6. 1 person found this helpful  

    Business Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Executive  in  Alpharetta, GA
    Current Employee - Business Account Executive in Alpharetta, GA

    I have been working at Verizon full-time for more than 5 years

    Pros

    Great Company with great benefits and they are concern about their employees

    Cons

    So far I do not have any negative comments

    Advice to ManagementAdvice

    Speedup the process of interview

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Verizon as a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Test Manager  in  Cary, NC
    Former Employee - QA Test Manager in Cary, NC

    I worked at Verizon full-time for more than 10 years

    Pros

    Great benefits and salary. Provided excellent training and opportunities for growth

    Cons

    Offshored many positions decreasing the number of jobs in US.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Awesome infrastructure for employee success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Division Manager
    Former Employee - Executive Division Manager

    I worked at Verizon full-time for more than 5 years

    Pros

    Managers are very accessible and always willing to resolve barriers or issues

    Cons

    Would like to see more intervention between junior and senior employees

    Advice to ManagementAdvice

    Keep doing the great job you are

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Manager Ntwk Ops

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Greenbelt, MD
    Former Employee - Manager in Greenbelt, MD

    I worked at Verizon full-time for more than 3 years

    Pros

    Busy large network with cutting edge eqpt with many experienced employees and on site vendor technical advisors for all eqpt in production.

    Cons

    Very big corporate America with several layers of management. No one on one career discussions. No other cons come to mind.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great company to work for and met a lot of wonderful people there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Clerk  in  Philadelphia, PA
    Former Employee - Staff Clerk in Philadelphia, PA

    I worked at Verizon full-time for more than 10 years

    Pros

    Company pays well and has excellent benefits.

    Cons

    Not enough administrative/office opportunities in PA.

    Advice to ManagementAdvice

    Involve the employees who are actually doing the job more when making decisions on process changes.

    Recommends
    Neutral Outlook
  11.  

    Technical Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Boston, MA
    Current Employee - Senior Project Manager in Boston, MA

    I have been working at Verizon full-time for more than 5 years

    Pros

    Verizon is a fast pace profit driven company. Verizon Business focus on pleasing the customers. You'll be working for some of the best managers in the business and exception is high.

    Cons

    Verizon have very little room to tolerate failure.
    Work very long hours.

    Advice to ManagementAdvice

    Set expectation from day one and provide the tools that are needed tog et the job done.

    Recommends
    Negative Outlook
    Approves of CEO

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