Verizon Reviews

Updated September 15, 2014
Updated September 15, 2014
2,328 Reviews
3.3
2,328 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Verizon President & CEO Lowell McAdam
Lowell McAdam
785 Ratings

Review Highlights

Pros
  • excellent pay and benefits for the type of work performed (in 183 reviews)

  • Good benefits and competetive or better salary especially the more years you have (in 209 reviews)


Cons
  • Not a very flexible working schedule to meet today's work/life balance needs (in 77 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 78 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Great Company - Union Catered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Staff Consultant  in  Boston, MA
    Former Employee - Senior Staff Consultant in Boston, MA

    I worked at Verizon full-time for more than 10 years

    Pros

    Salary is Great
    Benefits
    Yearly Bonus
    Great Co Workers
    Telecommute option for some management

    Cons

    Constant reductions in force
    too much work with less people.
    New Wireless upper Management doesn't understand wireline
    Union

    Advice to ManagementAdvice

    Grassroot with older management employees with a lot of experience. They built this company. Once you lay them off its all done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    A great company. A great BIG company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Services Consultant
    Former Employee - Professional Services Consultant

    I worked at Verizon full-time for more than a year

    Pros

    Time off and benefits are great! I felt like the company took care of you as a person.

    Cons

    It was hard to find meaning in the position I was in. As a consultant, your deliverables were to clients, who often-times didn't act on your recommendations. To Verizon, they were only interested in the hours you billed. For me, that makes it difficult to find meaning in your day to day work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fiber Customer Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fiber Customer Support Analyst  in  Long Beach, CA
    Current Employee - Fiber Customer Support Analyst in Long Beach, CA

    I have been working at Verizon full-time for less than a year

    Pros

    They match your contribution to 401k

    Cons

    You have to wait at least one year for a promotion.

    Advice to ManagementAdvice

    The 30 minute lunch break is very short without a cafeteria on premises.

    Recommends
    Positive Outlook
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Changing and Improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UCC Services  in  Charlotte, NC
    Current Employee - UCC Services in Charlotte, NC

    I have been working at Verizon full-time for more than 10 years

    Pros

    Benefits are very good - work life balance also very good. Strong leadership making the right decisions.

    Cons

    Promotion opportunities have become less over the past several years

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Director of FP&A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Basking Ridge, NJ
    Former Employee - Director in Basking Ridge, NJ

    I worked at Verizon full-time for more than 10 years

    Pros

    Forward thinking. Work hard and you'll reap the rewards....

    Cons

    Long hours as an executive but highly compensated.

    Advice to ManagementAdvice

    There isn't any negative advice since the harder you work; you do have a chance for promotion. Hours are long but expected as an executive in almost any company. I loved the company but had Illness in the family took a job with Frontier. I really wanted to stay with Verizon. Great Company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work for - if it were somewhere else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Manager  in  Dallas, TX
    Former Employee - Benefit Manager in Dallas, TX

    I worked at Verizon full-time for more than 8 years

    Pros

    Lots of good employees who really do try to build a community in the midst of such a vast organization; lots of opportunity for advancement; solid upper management.

    Cons

    Size is overwhelming; corporation headquarters is not the best (physical plant and location).

    Advice to ManagementAdvice

    Consider work-life balance, better corporate location and better non-union benefits.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Fiber Customer Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fiber Customer Support Analyst  in  Newport News, VA
    Former Employee - Fiber Customer Support Analyst in Newport News, VA

    I worked at Verizon full-time for more than 5 years

    Pros

    The pros would include the salary, benefits package, including 100% tuition reimbursement and health care coverage.

    Cons

    The cons would include the mandatory overtime all analysts were obligated to commit to. The other cons consist of the attendance policy and being micro managed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Verizon, other than constant job security worries, is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent  in  Pittsburgh, PA
    Current Employee - Customer Service Agent in Pittsburgh, PA

    I have been working at Verizon full-time for more than 3 years

    Pros

    Great pay, great benefits, get to use your brain on a daily basis and generally work with people who care about doing a good job.

    Cons

    There is a constant line you walk with the union. Don't get me wrong, the union is the reason we got great pay and great benefits. However, I no longer work there because of issues between the union and the corporation.

    Advice to ManagementAdvice

    Stop trying to reinvent the wheel and let your good employees lead the way. Also, stop the musical chairs with the 1st level supervisors. I understand that sometimes it's good to get a fresh take on things, but also it can cause unnecessary setbacks and friction.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Overall, A Good Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time for more than 10 years

    Pros

    - Competitive Salary
    - Bonuses
    - Good benefits
    - Training Available
    - Management: Personally, my direct management was very good

    Cons

    - 40 hours required training. Unfortunately for me, the training usually had no benefit for me...couldn't use it. I just had to get my "40 hours" in.
    - Wireless side of house is making the money, Wireline (residential, business, FiOS) is not. In my opinion FiOS is where the money is. Over the years I kept hearing great things about FiOS, but I don't necessarily hear about what is being done to grow that area.
    - Off-shore work & off-shore work turnover. Verizon likes off-shore, trains off-shore and then, in my experience, a good number of them take their Vz training and leave to get better wages elsewhere.
    - Management: A colleague had a manger that drove his team into the ground. Wouldn't even let them take vacations. Finally higher level management stepped in to find out why people were leaving.

    Advice to ManagementAdvice

    For Wireline, maybe build out FiOS and get a greater market share. I got tired of hearing how great it was. Wish I could actually get it.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    I feel proud to be a part of Verizon Project Team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst  in  Jersey City, NJ
    Current Employee - QA Analyst in Jersey City, NJ

    I have been working at Verizon as a contractor for more than a year

    Pros

    The reason to work in Verizon Company because the values of the company increasing day after day. In addition. time -off policies and the personal growth are great.

    Cons

    By working at Verizon, the work -life is pretty much balanced. Also compensation is fare according to budget and it could have been better.

    Advice to ManagementAdvice

    A main reason might be the perceived need to establish both the budget and the deadline well before the scope of the project is fully understood

    Recommends
    Positive Outlook

Worked for Verizon? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.