Verizon Reviews

Updated October 30, 2014
Updated October 30, 2014
2,432 Reviews
3.3
2,432 Reviews
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Verizon President & CEO Lowell McAdam
Lowell McAdam
835 Ratings

Review Highlights

Pros
  • The best thing is the pay and benefits that start on your first da (in 191 reviews)

  • If your a mgmt employee there is a good deal of work life balance (in 81 reviews)


Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 91 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 86 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Senior Program Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in Saint Louis, MO
    Current Employee - Senior Program Manager in Saint Louis, MO

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Many organizations and positions available

    Cons

    Organizations moving to collaboration model and requiring physical presence in office

    Advice to ManagementAdvice

    Stop changing process steps - conflicting, confusing and redundant.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Cleveland, OH
    Former Employee - Sales Manager in Cleveland, OH

    I worked at Verizon full-time (more than 3 years)

    Pros

    Lots of growth opportunity, fun place to work.

    Cons

    Long hours, no work life balance.

    Advice to ManagementAdvice

    Take care of all your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Worked for company for 28 years, recently riffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Boston, MA
    Former Employee - Project Manager in Boston, MA

    I worked at Verizon full-time (more than 10 years)

    Pros

    Salary and Benefits are excellent. Most departments open to telecommuting.

    Cons

    RIFs (Reduction in Force) occur on a regular basis. Basically work with a guillotine hanging over your head. It is not a matter of IF you will be RIFFED it is a matter of WHEN. Usually have to handle responsibilities of those who were let go. Depending on who you work for, and reorgs are common, best not provide your opinion if it is not in line with your Manager's or Director's unless you have a very good repoire with them.

    Advice to ManagementAdvice

    Be open to employees who are providing feedback, even if it is not what you want to hear.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent/Switching Equipment Tech in Pittsburgh, PA
    Former Employee - Customer Service Agent/Switching Equipment Tech in Pittsburgh, PA

    I worked at Verizon full-time (more than 8 years)

    Pros

    Great co workers, great pay, Loved my job and the challenges that came with the job. It was never the same thing each day

    Cons

    Contracts contracts contracts. When the time for the contract to be up it is always nerve wracking worrying about your job.

    Advice to ManagementAdvice

    .

    No opinion of CEO
  6.  

    Not a bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Highlands Ranch, CO
    Current Employee - Inside Sales Representative in Highlands Ranch, CO

    I have been working at Verizon full-time (less than an year)

    Pros

    Good people to work with, decent pay and benefits

    Cons

    Call center environment and location, my commute caused me to seek other opportunities

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Lowell, MA
    Current Employee - Customer Service Representative in Lowell, MA

    I have been working at Verizon full-time (more than 10 years)

    Pros

    . Great benefits, work place pretty good

    Cons

    Some managers should not have reporting people

    Advice to ManagementAdvice

    Follow through with developing employees

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Verizon is a great, well managed company that enables its employees to progress both financially and professionally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in New York, NY
    Former Employee - Sales Manager in New York, NY

    I worked at Verizon full-time (more than 10 years)

    Pros

    There are many opportunities for professional growth.

    Cons

    Part of the company's success is due to it being very process-driven. This is also the reason that some customers find it difficult to do business with….

    Advice to ManagementAdvice

    Look at sue of the processes that cause customer anxiety and fix them.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Life at Verizon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 8 years)

    Pros

    Excellent benefits and pay, great people, great work environment

    Cons

    RIF's at least twice a year with no one examining skill sets or value to the company

    Advice to ManagementAdvice

    Really look at your employees hard before you let them go - you are losing far too many talented people that made your company profitable in the past

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company to work for if you are in the right group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Systems Consultant - Systems Analysis & Programs in Colorado Springs, CO
    Current Employee - Lead Systems Consultant - Systems Analysis & Programs in Colorado Springs, CO

    I have been working at Verizon full-time (more than 10 years)

    Pros

    good salary, great benefits, experienced and knowledgeable and friendly people

    Cons

    I am not aware of any

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Warm culture, huge company, Verizon industries getting more competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst
    Former Employee - Financial Analyst

    I worked at Verizon full-time

    Pros

    FYI, worked for finance organization.
    - Competitive pay
    - Lots of options for movement because such a large company
    - Friendly and helpful colleagues
    - Room for improvement, especially in reporting efficiency (could also be a negative)
    - Great benefits
    - Ideas are listened to (although not always acted on)
    - Good education support. Pay for CPA, CFA, etc.. CPA especially desired for promotions

    Cons

    - All of Verizon's industries (wireless, wireline, enterprise) are becoming more and more competitive. Especially noticeable in the wireless area. That means costs need to be saved. Slower promoting, hiring freezes, and general cost saving happening. No mass layoffs as of yet.
    - Top management promotes higher efficiency and performance, however not all groups embrace this and status quo often seems to win the day.
    - Pay and recognition are not well tied to value add activities.
    - Promote based on "experience" not necessarily ability/talent. This can result in mediocre middle management and unsatisfied junior talent.
    - No official program to explore groups outside your own

    Advice to ManagementAdvice

    Performance excellence and world class culture must come from the bottom up. Get middle management more serious about bringing top performance from their groups and the more junior employees will follow. Recognize and reward talent, don't let them atrophy.

    Recommends
    Neutral Outlook
    No opinion of CEO

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