Verizon Reviews

Updated August 2, 2015
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3.3
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Verizon President & CEO Lowell McAdam
Lowell McAdam
1,213 Ratings

Pros
  • Great pay and benefits with this company (in 194 reviews)

  • This creates a good work/life balance for those who can manage it (in 90 reviews)

Cons
  • If you are looking for work life balance (in 94 reviews)

  • New Wireless upper Management doesn't understand wireline (in 88 reviews)

More Pros and Cons

3,389 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (9)

    Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Lake Mary, FL
    Former Employee - Manager in Lake Mary, FL

    I worked at Verizon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive salary, great benefits, excellent working environment.

    Cons

    job relocations, individual management feedback


  2. Helpful (1)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Wilmington, NC
    Former Employee - Customer Service Representative in Wilmington, NC

    I worked at Verizon full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company who values their employee. Employee bonuses and discounts were nice. Opportunities to move up or into different positions or locations

    Cons

    Job itself was repetitive. Micromanaged. Shift work


  3. Customer Zone Tech II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Czt II in Fort Worth, TX
    Current Employee - Czt II in Fort Worth, TX

    I have been working at Verizon full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Verizon treats me great. I have been surplused due to work force reductions. However, I am very happy to have a good job and Verizon treats me much better then another very large phone company that I have worked at. I feel very lucky to be with these guys

    Cons

    The only problem is I've had to work and move to different towns from the job reductions. But I knew copper is a dying breed. So I expect some sort of negative things from people canceling land lines. As for the transfer from Verizon to front tier communications I don't know whether that will be better or worse

    Advice to Management

    As for the transfer from Verizon to Frontier communications try to expand internet access and do some Outside Plant Repairs or move to Fiber


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  5. Good Place for the Patient to Grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Verizon full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Verizon offers very competitive compensation and employee benefits are second to none. They offer plenty of opportunities to learn and grow along with a generous tuition reimbursement program.

    Cons

    It is a really big company and can be slow to adapt to changing conditions. Even good decisions can take a long time to impact most parts of the operation. Covering strike work can be disruptive and unpleasant, but it's a necessary duty when working with a unionized workforce


  6. Helpful (2)

    Senior Analyst / Team Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader and Senior Analyst in Fredericksburg, VA
    Former Employee - Team Leader and Senior Analyst in Fredericksburg, VA

    I worked at Verizon (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I developed excellent leadership and technical skills at Verizon. It was a great experience.

    Cons

    It is a gigantic company, so there were RIFs often.

    Advice to Management

    Stop off-shoring and keep experienced talent in house.


  7. sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Strasburg, VA
    Current Employee - Sales Representative in Strasburg, VA

    I have been working at Verizon full-time (Less than a year)

    Pros

    I love the network and im excited to share my experiences with customers

    Cons

    The company I work for is not very organized


  8. Helpful (1)

    Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Freehold, NJ
    Former Employee - Call Center Supervisor in Freehold, NJ

    I worked at Verizon full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Excellent pay, excellent benefits, lots of vacation time, tuition reimbursement, adoption assistance, union for associates

    Cons

    Long hours, forced overtime, horrible demands (sales, badgering customers, and having to come to work in a snow storm), management that isn't capable.

    Advice to Management

    Try to believe you have real humans working for you!


  9. Best company and people to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Cypress, TX
    Former Employee - Senior Financial Analyst in Cypress, TX

    I worked at Verizon (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I like everything about Verizon. I left because I moved to another state.

    Cons

    Very big organization will take lot of time to reach at the higher position.


  10. financal consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon

    Pros

    complete facilities, Good co-workers, competitive environment.

    Cons

    Too big to make improvement in your functioning area. Limited leap opporunity


  11. Helpful (1)

    Verizon FiOS

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company with uncapped growth opportunities.

    Cons

    Frequent reorgs which can be counterproductive sometimes.



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