Verizon Reviews
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Pros
High pay, upward mobility, benefits
Cons
High stress, loss of integrity, negative reinforcement by management and other employees
Advice to Senior Management
Use positive instead of negative reinforcement, High quality customer service should be more important than sales.
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Anonymous:
“Think before you apply”
Nov 18, 2009
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Anonymous:
“Verizon Communications”
Nov 17, 2009
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CSR in Elgin, IL:
“Call Center”
Nov 16, 2009
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Specialist in Silver Spring, MD:
“Used to be the place to be”
Nov 11, 2009
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Retail Sales Representative in San Diego, CA:
“So Cal Management Sucks”
Nov 11, 2009
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Anonymous in Tampa, FL:
“great place to work providing you have a good manager”
Nov 9, 2009
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Anonymous:
“No room for advancement”
Nov 4, 2009
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Manager in Basking Ridge, NJ:
“What is the Strategic Plan?”
Nov 1, 2009
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Accaount Manager in Philadelphia, PA:
“Last person there, please turn off the lights”
Oct 29, 2009