Verizon Reviews

Pros

Salary and work life balance

Cons

Layoffs and RIFs were continuous

Advice to Senior Management

Review the staff and let go of staff not qualified and hire qualified, educated employees

Pros

-benefits
-tuition paid up front (management), $8000 a year limit
-ample online education opportunities
-competitive salary
-solid business practices
-industry-leading network

Cons

-bottom line is so important that middle management is often forced into making decisions that help the business in the short term, but hurt employee morale in the long term
-not enough investment in improving customer service
-not enough field support
-union issues still not ironed out

Advice to Senior Management

Wall Street is not interested in sustainability, but instead the immediate and best returns that an organization can provide each quarter. When your organization burns out from running at peak lean efficiency, another organization takes your place and the cycle repeats itself. Don't be afraid to reign in overly optimistic projections in the best interest of preserving the morale and integrity of your workforce. The products, services, and investment in technology are long term assets that ensure we are relevant and competitve for years to come, but all this means nothing without a motivated and committed workforce. There is no future in rapid expansion without a good workforce to provide adequate support on the back end in order to ensure sustainability.

Pros

A lot of opportunity for professional growth. High stress at times balanced with incentives. Great benefits.

Cons

Some unattainable goals set forth in the down economy.

Pros

Good Pay good benefits good people

Cons

Does not respect ee feedback

Advice to Senior Management

Do 360 to find out who performs vs slackers

Pros

- interesting work for the most part
- good people to work with. everyone is very nice.
- fairly good technology and roadmap
- good environment

Cons

- poor work / life balance
- very political through mid managers to executive level
- the promotional and review cycles are unclear and some what unfair

Advice to Senior Management

a lot of the old timers are some what jaded and set on their ways. i advise to bring in new talent to refresh the culture and ideas

Pros

good reputation and good technology

Cons

long hours, less recognition, less opportunity of advancement, nepotism in hiring and promotion. Does not matter what you know - but who knows you which matters most.

Advice to Senior Management

Please put good people in senior management and hire and promote employees based on talent, skills and abilities - not nepotism and favoritism.

Pros

The people and the benefits were great. there was chance for advancement and my managment treated people fairly at times.

Cons

working at verizon
 in a call center tends to be very repetative, there are days when you feel like you are in a rut.

Advice to Senior Management

it is my opinion that at verizon it is often who you know that leads to the advancement of an employee

Pros

if you are looking for good pay with benefits and a feeling of accomplishment then this is the place to work.

Cons

Company is driven by numbers to prove that it is operating effectively, and that passes down to employees and effects performance ratings.

Advice to Senior Management

Don't lord your position over employees treat them with respect.

Pros

the pay is great for the job first 9hrs of overtime is 1.5x but any time after that is 2x time
overtime is almost unlimited for the most part i was clearing over $80k yr do the same kind of work my friend was doing at comcast and he was clear just under $37k a yr

Cons

alot of micro managment they will right you up for simple stuff high managment turn over.

Advice to Senior Management

stand up for your techs.

Pros

Management treats me with respect

Cons

Like a lot of companies, layoffs may be around the corner

Advice to Senior Management

Communication