Verizon Reviews

Updated April 20, 2015
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3.3
2,997 Reviews
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Verizon President & CEO Lowell McAdam
Lowell McAdam
1,083 Ratings

Pros
  • The best thing is the pay and benefits that start on your first da (in 194 reviews)

  • Good work-life balance depending on which part of the business you are in (in 90 reviews)

Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 94 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 88 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Helpful (1)

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Lake Mary, FL
    Former Employee - Manager in Lake Mary, FL

    I worked at Verizon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive salary, great benefits, excellent working environment.

    Cons

    job relocations, individual management feedback

  2. BSW Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dispatcher in Irving, TX
    Former Employee - Dispatcher in Irving, TX

    I worked at Verizon

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great bosses and work team

    Cons

    Unionized company. I lost my job due to lack of seniority. It doesn't matter if you are a consistent and good employee. Seniority wins everytime.

  3. Door to Door Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Door to Door Sales in Rancho Cucamonga, CA
    Former Employee - Door to Door Sales in Rancho Cucamonga, CA

    I worked at Verizon full-time (less than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Great people. Excellent team work. Nice learning experience. Available training.

    Cons

    Straight commission. No hourly pay. Not a reliable source of income if you're not good at sales.

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  5. IT security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great benefits, pays for college

    Cons

    A lot of cutbacks and downsizing

  6. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dispatcher in Irving, TX
    Current Employee - Dispatcher in Irving, TX

    I have been working at Verizon full-time (more than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay, awesome benefits, I have a great boss and co workers

    Cons

    Like any business, job, or career, there are perks and there are pains. The pains at my job vary from day to day and most don't last more than a week. Overall, I can't say anything too bad about Verizon, although there are times where the stockholders are all the upper management cares about, and in business terms, is the right way to go.

    Advice to Management

    Incorporate all employees into the same contract.

  7. Lots of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you are looking for a big company with lots of structure, benefits, training, and community involvement, Verizon is a great place for you. Given the size, Verizon offers plenty of career opportunities and promotes personal growth. The compensation packages are fair when compared to other Fortune 50 companies. It is fun to work for a company that is constantly innovating.

    Cons

    The primary con is the massive bureaucracy. It can be very challenging to get anything done. I work in sales and it is easier to get my customer to say yes than getting a deal through our many processes. On the plus side, Verizon is very focused on improving our processes and is making great progress.

  8. working here it is very unorganized and unporfessional it is not the right fit for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Saint Paul, MN
    Current Employee - Customer Service Representative in Saint Paul, MN

    I have been working at Verizon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They give you a discount ,benefits , paid holidays , and you get bonuses all the time .
    oh you also get a pay raise based on your actions and surveys scores

    Cons

    your based on surveys no matter what ,you have no support we would have to figure it out on our own , there were times that customers would be on hold for 15-20 min because there was not enough support

    Advice to Management

    If you have a training process please make sure that they are reliable to teach

  9. Central Office Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Central Office Engineer in Cockeysville, MD
    Former Employee - Central Office Engineer in Cockeysville, MD

    I worked at Verizon

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good company, work-life balance. Good benefits

    Cons

    too many RIFs, Need to promote more within

  10. Local Manager OSP construction customer ops

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Salary,work location, job fulfillment,

    Cons

    long hours, new deliverable, every month.

  11. Good company, but feeling the pinch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Basking Ridge, NJ
    Current Employee - Director in Basking Ridge, NJ

    I have been working at Verizon full-time (more than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - Interesting work (in middle to upper management),
    - Can be very dynamic
    - Opportunity to change positions, learn new things
    - Very competitive salary and benefits

    Cons

    - Constant reorganizations
    - Senior management can be disconnected from what's going on due to size of organization
    - Tendency by some managers to agree to bad ideas because they come from the top - sometimes too much of a "yes man" behavior.
    - With reorgs and some downsizing, workers nervous, wondering when the ax is going to fall.

    Advice to Management

    Listen to the casandras in your organization. There are many people who just go with the flow, and get promoted sometimes because of that. The business needs people who are willing to say the emperor has no clothes, and not punish them when they do.

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