Verizon

  www.verizon.com
  www.verizon.com

Verizon Reviews

Updated November 25, 2014
Updated November 25, 2014
2,495 Reviews
3.3
2,495 Reviews
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Verizon President & CEO Lowell McAdam
Lowell McAdam
864 Ratings

Review Highlights

Pros
  • The best thing is the pay and benefits that start on your first da (in 194 reviews)

  • Good work-life balance depending on which part of the business you are in (in 90 reviews)


Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 94 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 88 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Great Technology, No employee loyalty or accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member of Technical Staff IV Lead Systems Consultant in White Plains, NY
    Current Employee - Member of Technical Staff IV Lead Systems Consultant in White Plains, NY

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Enjoyed the technology and the problem domain. The people are great. Everyone works their heart out. Flexible telecommute policy allows for fluid scheduling. This creates a good work/life balance for those who can manage it. Best 401k program, good compensation package. Good tuition reimbutsement for ongoing training.

    Cons

    Poor employee support. Extremely competitive. Low raises, no promotions, no career opportunity unless you are a top 1% performer. Even top 10% do not get promoted or get good raises (between 2-3% is considered good). If you get a top review, you can still be RIF'd in 8 months. There is no connection between perforfmance and ongoing employment. They paid 110% bonus in 2014 and lost the greatest number of people to RIFs.

    Advice to ManagementAdvice

    RIFs continue to plague this business. There should be some effort on the part of top management to retain talent despite there being a numbers game. It is starting to look agist which could result in litigation. There is a very strong perception that management is short sighted and greedy. There have been some good initiatives through lean six sigma, but the company fails to be inclusive with respect to targets and directions. Keeping a job there is a game of musical chairs for the folks that are actually doing the work. Project delivered, RIF time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Stressful Retail management job with mall/retail hours and limited support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Sales Manager in Lancaster, PA
    Former Employee - Assistant Sales Manager in Lancaster, PA

    I worked at Verizon full-time (more than 10 years)

    Pros

    The pay is highly competitive. Great benefits. You can move up if the upper management likes you.

    Cons

    The hours are mall hours or retail hours. Life/ work balance is non existent. They lowered the amount of management per location which added more stress and hours to a managers job. Usually its four managers for a big location and three managers for a small location but there are always managers out on maternity or medical leave because of the stress, which adds stress to the managers who stay behind and tough it out. If you don't have a yes sir/ no sir, yes mam/ no mam attitude, forget it. Your personality does not exist in this world. Your entire life belongs to Verizon now and that's all they care about. If upper management thinks you are laid back , you will never move up in this company. They will find a way to write you up and out of the company. Your job has no guarantees and they can fire you at any moment for anything. You've been warned.

    Advice to ManagementAdvice

    The coaching system is a joke . It's a way to micro manage to the fourth degree. It's masked as "constructive criticism" but in reality it will be used against you every time. You are coached twice a day everyday and it is entered into a coaching system that can be viewed by all managers. Good or bad. They want you to find something bad . You can never be right . You will always be judged. Everyday. The district managers play favorites and find ways to get rid of the managers they find as "laid back" . You can be fired based on the coachings you receive from your manager and the HR department will back this up without even reading one of the coachings. Either become a "favorite" or get fired in this company. Trust me, I know.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Time in Service and Education Not Valued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Verizon full-time (more than 10 years)

    Pros

    Good benefits package including opportunities for training

    Cons

    Company doesn't value education or time in service. Managers compete with direct reports for promotions. Employees' career advancement depends on the needs of the business.

    Advice to ManagementAdvice

    It would benefit upper management to utilize the talent and education that you have in existing employees. Group managers' actions prove that they feel threatened by talented direct reports which results in stiffled advancement. There are quite a few employees who have extensive time in service and education that is not being used. Also, bring off-shored jobs back to the U.S.

    Negative Outlook
    No opinion of CEO
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  5.  

    Experience Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Experience Specialist
    Current Employee - Experience Specialist

    I have been working at Verizon full-time (more than 3 years)

    Pros

    Great benefits from day one and the company takes care of it's employees. Tuition reimbursement is great and many Specialist if you go after them.

    Cons

    A lot of networking required for promotions which must be done on your off time. Isn't about what you have accomplished or your schooling, but rather who you know.

    Recommends
    Approves of CEO
  6.  

    intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    given meaningful work, strong intern program

    Cons

    had to do intern projects within the intern group

  7. 4 people found this helpful  

    Finance Transformation - Elimination of Jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Systems Specialist/Project Manager
    Current Employee - Systems Specialist/Project Manager

    I have been working at Verizon full-time (more than 8 years)

    Pros

    Good benefits in relation to medical, compensation and tuition assistance.

    Cons

    Finance is going through "transformation'... moving employees into (3) major hubs; Tulsa, Ok; Lake Mary, FL; and New Jersey. The company is using the guise of transformation to eliminate thousands of job. Majority of all Finance groups are impacted and will be relocated into one of the hubs. This includes employees who currently work remote. Fran Shammo has 'eliminated' telecommuting and/or any other 'work-life' balance shift. All Finance employees have to report into the office (as of last year). The company is forcing those employees willing to move to 'reapply' for their position! Current employee's applying for their jobs are not guaranteed a position in 'new' location. THIS IS INSULTING. Outside of Finance, there is the constant worry about being layoff. Verizon has constant layoffs across the board every year.

    Advice to ManagementAdvice

    Verizon is starting to get a bad reputation! The public is aware of the constant layoffs, lack of career opportunities/advancement, and company's back handed methods in eliminating jobs. First, IT jobs being moved to India and now Finance Transformation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Used to be an amazing company until they traded their soul for profits.I guess thats how most of the big companies are r

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fiber Network Field Technician in Bound Brook, NJ
    Former Employee - Fiber Network Field Technician in Bound Brook, NJ

    I worked at Verizon full-time (more than 10 years)

    Pros

    great benefits.pay is good. tuition reimbursement is great. vacation time decent.many varied employee discounts across several industries.leader in telecommunications field.

    Cons

    Culture change is affecting worker morale. Too many managers don't have the skills to lead, the job experience or lack the desire to be better leaders.they are just trying to avoid the next layoff

    Advice to ManagementAdvice

    Spend more time investing in your human capital.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Big, very BIG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 3 years)

    Pros

    Pay was decent. Systems - once you got used to them - worked well. Senior management very bright / articulate.

    Cons

    Big, slow, very much like the Government or Military. Jobs highly stratified and middle management isn't moving anywhere. Wastes money on lower level executive travel and takes a handful (too many) employees on every sales call / meeting. Spent a huge amount of non-productive time managing up...lots of PPT and conference call reporting. My boss joked when I saw how huge Basking Ridge, NJ HQ is and asked how many people work here; he replied, "about half." True I believe.

    Advice to ManagementAdvice

    Set us smaller teams and let employees run with the ball. RIFF about 1/2 of the middle management workforce. Besides Lowell (safety from the unions) have the senior folks fly first class and not waste $50k on a roundtrip to LA in the Gulfstreams.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Okay Company, But Many Layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Verizon full-time (more than 10 years)

    Pros

    Some departments allow working from home. Most managers are flexible with moving your hours around to work extra one day and leave earlier the following day to accommodate certain situations. The salary is very good and so are the benefits.

    Cons

    Way too many layoffs over the years. No room for career growth due to being in a layoff environment. They want to have the stock go up and do what is best for the investors and not the employees.

    Advice to ManagementAdvice

    Get back to focusing on making your employees happy because then everyone wins at the end of the day.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Dallas, TX
    Current Employee - Senior Project Manager in Dallas, TX

    I have been working at Verizon full-time (more than 3 years)

    Pros

    Excellent Health Care and Benefits package. Verizon offers many possibilities being a large multi-national company.

    Cons

    Work life balance is lacking. Internal processes hamper project execution and does more to impede timely delivery to customers than provide checks and balances to the corporation. No long term planning or capacity management that comes back to; everything being an emergency on a day to day basis. Mid-executives are not talking to employees and making changes to foster a better work environment. Pay is not competitive, people are leaving in mass numbers and finding better paying jobs.

    Advice to ManagementAdvice

    Better planning so everything is not an emergency, Competitive salaries and communicate to the foot soldiers. Listen, listen and then react.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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