Verizon Reviews

Updated October 19, 2014
Updated October 19, 2014
2,403 Reviews
3.3
2,403 Reviews
Rating Trends

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Verizon President & CEO Lowell McAdam
Lowell McAdam
820 Ratings

Review Highlights

Pros
  • The best thing is the pay and benefits that start on your first da (in 189 reviews)

  • If your a mgmt employee there is a good deal of work life balance (in 78 reviews)


Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 87 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 84 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    You are only as good as your last sale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Manager
    Former Employee - Solutions Manager

    I worked at Verizon full-time (more than 3 years)

    Pros

    Great benefits, good pay. Always have access to the latest technology.

    Cons

    Sales are the only thing that the company cares about.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    OK but nerve wracking at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Washington, DC
    Current Employee - Network Engineer in Washington, DC

    I have been working at Verizon full-time (more than 10 years)

    Pros

    The best reason to work at Verizon is the benefits package. Non-union employees in the east have the choice to be in BC/BS. Other benefits are better than those offered by other tech companies in the area.

    Cons

    Periodic right sizing occurs on based on stock price and other factors that are out of the employees control. The current push to integrate many of the smaller companies can cause redundant work during the integration.

    Advice to ManagementAdvice

    Middle-upper management seems to change too frequently. This results in rewording of ideas and process every 18months - 2 years, often with no forward progress.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good company for bargained for employees. Unfortunately Management is not treated with the same respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Manager in New York, NY
    Former Employee - National Manager in New York, NY

    I worked at Verizon full-time (more than 10 years)

    Pros

    Compensation and benefits for bargained for employees.

    Cons

    Very little appreciation for management employees. Less health benefits and pension benefits than bargained for employees. Also, under staffed. Headcount reductions typically means the work load is shifted to another management employee.

    Advice to ManagementAdvice

    Value your employees and your customers. After twenty years with Verizon I saw customer service go from a 10 to a 2 for only one reason, the perception that your saving money.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Verizon needs to bring former CEO ivan Seindenberg back because Lowell McAdams is sinking the company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 10 years)

    Pros

    Verizon salaries are slightly above average

    Cons

    Poor upper management and employee relations Quarterly meetings do not represent a true representation of employees, No room for career growth on the landline side

    Advice to ManagementAdvice

    Bring back stakeholder meetings and really listen to what employees are saying

    Neutral Outlook
    No opinion of CEO
  6.  

    Pay is ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Conference Coordinator in Cedar Rapids, IA
    Current Employee - Conference Coordinator in Cedar Rapids, IA

    I have been working at Verizon full-time (more than an year)

    Pros

    Pay is ok, good work environment.

    Cons

    Lots of different hats to wear.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great company, good benefits but frustrated employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant-Financial Planning Analyst in Ashburn, VA
    Current Employee - Consultant-Financial Planning Analyst in Ashburn, VA

    I have been working at Verizon full-time (less than an year)

    Pros

    Location in suburb, makes it a very convenient commute for parents! Great work life balance! Good benefits which includes gym whose staff conduct periodic employee involved wellness programs. Encourages employees to use it's 1/3 mile corridor for walks and fitness. Overall feels like management cares for it's employees.

    Cons

    Jobs frustrations are high among lower level management, especially those who have been here 20+ years. They refuse to accept new ideas and changes which is so needed to take the processes to a standardized efficient environment. They are intimated by new employees who bring in new perspective and ideas! They need training in basic skills, technology and tasks to perform their jobs. Else they tend to bring down the standard of work by insisting it be done in ways which they are used.

    Advice to ManagementAdvice

    Desperately needs six sigma implementations ASAP. Please identify and address issues with frustrated and rigid lower level management, especially those who have been at Vz for a while and are hindering the path to progress.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time

    Pros

    Flex time, 40 hour work weeks, good pay, lots of vacation and paid sick leave

    Cons

    Minimal training, negative work atmosphere

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Verizon Business - On the decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Engineer in San Francisco, CA
    Former Employee - Senior Systems Engineer in San Francisco, CA

    I worked at Verizon full-time (more than 8 years)

    Pros

    Great but declining benefits. Ability to work from home (depending on your location and business unit) was great. Many of the middle management guys are really nice people, but they have zero power to actually do anything.

    Cons

    Incredibly greedy upper management. Benefits got steadily worse and more expensive year after year as company has engaged in union busting. Zero career growth or training opportunities were offered. Focus has switched from providing excellent service to billing hours. Terrible environment for bright people, especially women. Almost no internal promotion, yet many new employees were brought in from outside into higher bands.

    Worst possible stance on Net Neutrality.

    Advice to ManagementAdvice

    Invest in your technical employees to keep their skills relevant. The current billable hours based system is set up to favor borderline fraudulent activity and busy work rather than solving customer issues in the best way possible.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    demotivated employees, uninspiring work, constant layoff due to declining business. Bureaucratic executives and managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Member Technical Staff (Software Engineer) in Tampa, FL
    Current Employee - Senior Member Technical Staff (Software Engineer) in Tampa, FL

    I have been working at Verizon full-time (more than 10 years)

    Pros

    benefits, people stay in their silos. Takes a very very long time to get a small scale project done. old technology in use.

    Cons

    Company values are non-existent...
    Very old school mentality. Full of Indians executives with big egos, they promise a lot to higher ups and thus upper, middle management and down ends up doing all work, long hours and on weekends.
    Weekend work is assumed as part of work, no questions asked, just like that weekend is assigned and you are assumed to be working.
    Lot of meetings and inter department fights, nothing gets achieved in end. Same cycle repeats over years and years.

    Advice to ManagementAdvice

    Need to cut down on tons of executives and managers, this has led to culture degradation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    All this company cares about is the bottom line. PERIOD.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fiber Network Field Technician
    Current Employee - Fiber Network Field Technician

    I have been working at Verizon full-time (more than 10 years)

    Pros

    A good salary, decent benefits and a good product overall

    Cons

    The company does not care about your life outside the workplace. Will force you to work overtime with little to no notice. Treats family obligations as an excuse not to work late/come in on your day off.

    Advice to ManagementAdvice

    Schedule work appropriately as it had been done in the past so as not to constantly force your technicians to work beyond their scheduled shifts. Hold all departments accountable so the technicians in the field do not have to pick up the slack for the company's shortcomings.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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