Verizon

  www.verizon.com
  www.verizon.com

Verizon Reviews

Updated December 16, 2014
Updated December 16, 2014
2,543 Reviews
3.3
2,543 Reviews
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Verizon President & CEO Lowell McAdam
Lowell McAdam
887 Ratings

Review Highlights

Pros
  • The best thing is the pay and benefits that start on your first da (in 194 reviews)

  • Good work-life balance depending on which part of the business you are in (in 90 reviews)


Cons
  • Lack of work/life balance attribute to high absenteeism across the company (in 94 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 88 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Managing Principal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Principal in Austin, TX
    Current Employee - Managing Principal in Austin, TX

    I have been working at Verizon full-time (more than 3 years)

    Pros

    Large Corporation with traditional comforts
    Fast moving
    Some Innovations

    Cons

    "Red Tapes"
    Middle to Sr. management needs to wake up, no vision at this layer
    Good worker bees
    No growth

    Advice to ManagementAdvice

    Bring in fresh blood from outside at Mgr to VP level
    Bring back the talents
    Promote Innovations

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Majority of IT resources is off shore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Dev in Boston, MA
    Former Employee - IT Dev in Boston, MA

    I worked at Verizon

    Pros

    benefits, salary, vacation, telecommute and work-life balance

    Cons

    RIFs (Reduction in Force) occur on a regular basis.
    Manager change happens annually.
    Out source to India -
    Very bias based on nationality.
    No promotion

    Advice to ManagementAdvice

    Avoid RIFs talented resources who helped the company to get to where it is today.

    Negative Outlook
  3. 3 people found this helpful  

    Management changes direction every 18 months with RIF following those changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager
    Current Employee - Program Manager

    I have been working at Verizon full-time (more than 5 years)

    Pros

    Benefits are average, work-life is average, and company values need to be followed by the company. Their best Product is Marketing

    Cons

    Little respect for the individual employee. You are a number, nothing more.

    Advice to ManagementAdvice

    Find a strategy and stick to it through improvement. Don't just dismiss it when the first year's $ don't show up at the door step. The company takes far to long to make market place decisions and can't understand why they missed the boat.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great potential, horrifying managemeny

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at Verizon full-time (more than 3 years)

    Pros

    Income potential in sales role can be excellent if you work extremely hard and babysit every sale. Product portfolio solid and quality. Technical talent top notch.

    Cons

    Inexperienced and incompetent management. Outsourced back office to Phillipeans has impacted ability to adequately support customers. Political nightmare and good ol boys still rule the roost

    Advice to ManagementAdvice

    Get smart and clean house of poor and inept management. Embrace taking risks and reward those who are strong enough to think outside the box. Bring tech and client support back to US and change corporate culture to plac customers ahead of executive bonuses

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    My experience working at Verizon was great.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time (more than 10 years)

    Pros

    Good salary and benefits. However, very little professional development for its entry level management team.

    Cons

    Very litle communications. Tuition reimbursment is at a minimum. Reduction in force is a quoterly event. Job security is non existantant.

    Advice to ManagementAdvice

    Treat people the way you would like to be treated. Offer your lowerlevel management team the same job security you enjoy at their expense.

  7.  

    Verizon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Verizon WIreless in Aiken, SC
    Current Employee - Verizon WIreless in Aiken, SC

    I have been working at Verizon full-time (more than an year)

    Pros

    Good pay, good teams, great benefits, and sometimes very fun atmosphere.

    Cons

    Micromanaged, crazy schedule, favoritism is heavy

    Advice to ManagementAdvice

    Get a grip

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Not the company it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor in Chicago, IL
    Current Employee - Customer Service Supervisor in Chicago, IL

    I have been working at Verizon full-time (more than 10 years)

    Pros

    The pay and benefits have always been great. There have been opportunities to advance and create your future. I have worked for great leaders in the past. Some schedule flexibility for front line employees.

    Cons

    Lots of mixed messages, very stressful to that you feel the pain physically, lack of ownership of customer issues due to demands to meet numbers, performance is negatively impacted when you take action to resolve customer issues. The company has changed from focus of customers and employees to profits at all costs. Increasing employee turnover. Pro employee benefits being reduced in interest of company profits (ie employee service discounts, product discounts, vacation allowances)

    Advice to ManagementAdvice

    Get back to caring about employees and customers. Follow the company credo. Use commo sense

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    A company with great people hampered by ineffective upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time (more than an year)

    Pros

    * Very competitive pay with a good work to life balance (Depends on the manager. The second time around, I have a very good one).
    * Nice facility and good incentives to stay healthy. They have a great cafeteria, gym and other perks for employees.
    * Annual bonus is on par or above other companies/competitors.
    * Some incredibly smart people work here with great potential.

    Cons

    * Benefits are not as good as they used to be.
    * Projects are often assigned just to prolong existences until the next set of layoffs. These occur very often.
    * It is very hard to remove unproductive employees if they are protected by certain managers.
    * Disjointed and inconsistent vision across many parts of the company. Upper management has a very difficult time listening to their skilled workers and executing on good market changing ideas.
    * The company has become way too top heavy.
    * Very long adoption times for on key technologies.

    Advice to ManagementAdvice

    * Trim and reevaluate management throughout the organization.
    * Improve the employees ability to get good ideas up to the top. Managers/Directors should not be sole arbiters of ideas with the ability to block them if they don't approve of them.
    * Improve cross organization communication with more modern tools.
    * Offer better training and incentives that adhere to employee interests and career paths.
    * Improve upper management visibility at the lower levels. Employees need to know they are not just another number.
    * Ensure layoffs do not become an annual tradition. This increases worker contention and turnover.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great experience. Great manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Alpharetta, GA
    Former Employee - Senior Financial Analyst in Alpharetta, GA

    I worked at Verizon

    Pros

    Great Salary benefits great first level management good bonus

    Cons

    Bad corporate moral and executive leadership

    Advice to ManagementAdvice

    Office Culture change

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Overall a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in New York, NY
    Current Employee - Client Service Manager in New York, NY

    I have been working at Verizon full-time (more than 5 years)

    Pros

    There is extensive training available

    Cons

    share holder focused rather than at the employee level

    Advice to ManagementAdvice

    Stop wasting money on junk such as yearly calendars. provide better pay compensations in line with the market.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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