Verizon Reviews

Updated April 26, 2015
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Employee Reviews

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  1. Great Salary and Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    High Salary plus commission if your above 100% of your monthly quota. Great trips around the world for being a top seller. Benefits are good for pre 2012 employees.

    Cons

    Hours are the worst. No work/life balance. To political, not able to advance outside of the organization without knowing someone in another organization. Special Project employees are no longer looked at as valuable. Only seeks to destroy and tear you down no matter how hard you are trying even when your at the top. 1 wrong word said can have you on suspension or terminated.

    Advice to Management

    Value your employees. Learn that not only management has a life/family/goals outside of Verizon. Stop being political and pushing those who cater to you up the ladder. Stop stressing the employee out and causing terrible morale. Stop harassing and inducing a hostile work environment. We are all here for one reason and one reason only. To have a career and a paycheck to advance not just the company but ourselves.

  2. PCM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Salary and benefits were good, people were good to work with, the work was interesting.

    Cons

    Financial transformation required moves and office attendance. Fewer people left to do the same amount of work.

    Advice to Management

    VRD doesn't replace all PCM.

  3. Operations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Operations Manager in Alpharetta, GA
    Former Employee - Finance Operations Manager in Alpharetta, GA

    I worked at Verizon full-time (More than 10 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great company with great benefits

    Cons

    Lots of transitioning and restructuring. Large move to college workforce.

    Advice to Management

    Experience matters and should be considered in the hiring process.

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  5. Call Center Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Systems Consultant - Systems Analysis & Programs in Virginia Beach, VA
    Former Employee - Lead Systems Consultant - Systems Analysis & Programs in Virginia Beach, VA

    I worked at Verizon part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are exceptionally good. There is a cooperative team spirit in the office. It helped a lot that child care was available during school breaks.

    Cons

    Calls are scrutinized by management who work long hours and seem to enjoy the power they have.

    Advice to Management

    Consider that people don't want to be sold services when calling to question a charge. It's hard to give good service and sell services people don't want.

  6. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Albuquerque, NM
    Current Employee - Customer Service Representative in Albuquerque, NM

    I have been working at Verizon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits and paid time off is great

    Cons

    Must be able to work on holidays even Christmas.

    Advice to Management

    None

  7. Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay,Union,Great benefits,Great work environment

    Cons

    Once hired you have to wait 90 days before benefits kick in

  8. Inside Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Highlands Ranch, CO
    Former Employee - Account Executive in Highlands Ranch, CO

    I worked at Verizon full-time (More than a year)

    Pros

    Freedom to learn, front line sales management has improved, great benefits.

    Cons

    lack of quality leads, pay is a little low for the job expectations

    Advice to Management

    Keep promoting from within

  9. Business Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Systems Analyst
    Current Contractor - Systems Analyst

    I have been working at Verizon as a contractor

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Getting a global Fortune 100 company on your resume helps with better opportunities in the future.
    - Plenty of work-from-home opportunity.
    - Work load is moderate to low.
    - Very large company so if you don't perform well, nobody cares (pass the buck attitude).
    - Contractors are replacing employees in every department at a high rate so there is plenty of contracting work.
    - You can take time-off anytime, all the time. Even in the middle of a hard deadline.
    - Great suburban locations with free parking (Cary, NC, Ashburn, VA, Basking Ridge, NJ).
    - Even if you're not very skilled, you can get on as a contractor without a problem.
    - You'll get to learn a lot of new tools here which will really boost your resume.
    - Verizon will sponsor immigrants since the low pay keeps local talent away.

    Cons

    - Low pay for both employees and contractors (at least 30-50% below market rate).
    - Low pay means you work with people who can't find work at other companies so they're not very good at anything. Running joke is Verizon recruits warm bodies, not talent.
    - No opportunity for a promotion. You have a better chance of applying for a promotion as an outsider.
    - If you meet your deadlines, you'll keep getting more and more work until you get burnt out. Don't stand out. Slack but respond when your manager asks you to.
    - For employees in certain departments, an expectation from management to work long hours and respond to e-mails and meetings after-hours and on weekends (since it's a global company).
    - If field techs go on strike, employees are required to fill the ranks. So if you're working in a cushy cubicle, you may be required to climb poles and work in the field for the duration of the strike. 16 hour days, 6 day work week. And you may be relocated. Mandatory.
    - Regular lay-offs thanks to reorganization. Those who're willing to move get to keep their jobs.
    - If you hold a title (Director, VP, etc.) don't be surprised if during reorganization you lose your title or are demoted without a change in title.
    - Company operates old-school. Old-fashioned work culture. Nothing like working at a young, tech-start up. Aging people from MCI hold a lot of good jobs but aren't good at them but nobody wants to lay them off since there's a buddy culture keeping them around.
    - Institutional and industry knowledge is more prized than an outsider's perspective. This is slowly changing with newer, younger leadership.
    - If you're a contractor (consultant) and have ideas to improve efficiency, aging management will ignore you and your co-workers will be bitter. This goes to the old-fashioned work culture where contractors are seen as coming in to take employee's jobs.
    - Contractors are treated poorly and ignored, unless you report directly to a senior VP.

    Advice to Management

    - Lay-off the union workers and aging employees.
    - Hire contractors and pay them industry rates.
    - Hire younger senior leadership from non-telecom industries so they can transform this aging telephone company.

  10. Senior staff consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    reasonable work life balance, good benefits. Good exposure to industry. Good brand name for future opportunities.

    Cons

    No growth opportunities. Management has no vision for future. Very top down organization, so middle management is very mediocre. Lots of time spent on power points and conference calls.

    Advice to Management

    More real staff development and learning opportunities. Not just eweb classes. Better product focus and less reorganization.

  11. Operations Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Specialist in Alpharetta, GA
    Former Employee - Operations Specialist in Alpharetta, GA

    I worked at Verizon full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good environment, could do better with manager deovelopment

    Cons

    its all about the numbers

    Advice to Management

    recognize those that perform and are loyal to you

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