Verizon Reviews

Updated August 28, 2014
Updated August 28, 2014
2,316 Reviews

3.3
2,316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Verizon President & CEO Lowell McAdam
Lowell McAdam
772 Ratings

Review Highlights

Pros
  • excellent pay and benefits for the type of work performed (in 183 reviews)

  • Good benefits and competetive or better salary especially the more years you have (in 209 reviews)


Cons
  • Not a very flexible working schedule to meet today's work/life balance needs (in 77 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 78 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Best and Worst Company in the World at the Same Time Resulting in an Average Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director/Manager  in  Basking Ridge, NJ
    Former Employee - Director/Manager in Basking Ridge, NJ

    I worked at Verizon full-time for more than 10 years

    Pros

    The variety of departments allows employees to sample many positions. The training opportunities are plentiful. The culture allows for people to make mistakes, and recover from them so that careers can be salvaged. Compensation is good for people who are average or above average in intelligence. They are supportive of a diverse work force, work at home (to a point), and flexible work hours (to a point).

    Cons

    Having experienced many departments, I can attest to the following: Long Term planning jobs are safe, but dead end jobs; Marketing jobs are high reward with access to greater opportunities, and more probability of layoffs. IT is a sweat shop, and most employees burn out. In Finance you work hard, putting in long hours, but the work can be interesting. However, Finance is detached from the operations of the business, and the employees there are usually snowed by the people running the business. The Company is still undergoing a change from the joining of the Wireline and Wireless organizations. Since Wireless is now responsible for approximately 80% of the revenues, the former Wireless employees feel entitled, and superior to the Wireline employees. Working in the Landline side of the business is thankless. Finally, if you are in the top ten percentile of performers, you have to compete for very few spots, and if you are not rewarded within a reasonable period of time, you should go elsewhere. This is why Verizon is a great place to START a career.

    Advice to ManagementAdvice

    History has shown that during good economies, people leave VZ (nee Bell Atlantic) for better offers. Since VZ compensates most of the employee base well, they keep their employees during recessions, and mistreat them. Employees cannot keep a work/life balance. Now that pensions and full paid medical are a thing of the past, VZ will not be able to keep their talent as the economy improves. I don't believe that VZ's faith in Machine to Machine offerings will make up the difference. If VZ wants to be an innovator, it must benchmark itself with truly innovative companies (see companies with greater than an 80% approval rating on Glassdoor).

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facility Assigner  in  Rio Grande City, TX
    Former Employee - Facility Assigner in Rio Grande City, TX

    I worked at Verizon full-time for more than 10 years

    Pros

    Competetive pay and compensation, great benefits, diversive environment. Fantastic college tuition reimbursement plan for those employees desiring to enhance their education.

    Cons

    Excessive micro-managing and too many inept and middle managers. Not enough qualified supervisors. As for the Union stewards, they do more harm than good.

    Advice to ManagementAdvice

    Middle management: Back off a little bit on the frontline employees and grow a pair in standing up for your crew

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    VDS India is a good company with old & new projects along with Tamil people domination.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    You can learn new skills and latest technologies... if you are in new projects.
    Can work in the company for long term.

    Cons

    In VDS India, Chennai (India) people domination is more. All decisions like promotions, hikes, recognitions etc are only for Tamil people (biased decisions).

    Advice to ManagementAdvice

    Please recognise Hyderabad team's work. Stop being biased towards Tamil people.

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  5.  

    Great Benefits Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telecom Technical Associate  in  Brooklyn, NY
    Current Employee - Telecom Technical Associate in Brooklyn, NY

    I have been working at Verizon full-time for more than 10 years

    Pros

    Verizon has great benefits. The best is the Educational benefit for pre paid tuition. Currently the company has scaled back the benefit to $8000 a year. Previous it was unlimited. Medical Dental and Vision are top rate for yourself and family.

    Cons

    The challenge of working there is the lack of job related training. Currently the company is not investing in educating the technicians. Management is micro managing instead of leading at the current time. Leadership focus currently is budget orientated instead of providing world class service.

    Advice to ManagementAdvice

    Invest in your staff they make the difference. Focus on the services we provide instead of a budget. If budget concerns are that much of a issue then price the services correctly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    It was a long fruitful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Database Administrator  in  Ashburn, VA
    Former Employee - Lead Database Administrator in Ashburn, VA

    I worked at Verizon full-time for more than 10 years

    Pros

    You got to use the latest technology all the time

    Cons

    no progress , no room for any outside training , and semi professional work experience

    Advice to ManagementAdvice

    Training and less hostility

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    No one care's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Phila, PA
    Former Employee - Sales Consultant in Phila, PA

    I worked at Verizon full-time for more than 3 years

    Pros

    Come and go as you please

    Cons

    No benifits or PTO provided

    Advice to ManagementAdvice

    Care...a little

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Nice opportunity and staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator  in  Oak Brook, IL
    Former Employee - Marketing Coordinator in Oak Brook, IL

    I worked at Verizon full-time for more than a year

    Pros

    Fun team environment. Worked on projects that supported phone usage on aircraft.

    Cons

    Subsidiary of former parent company was disbanded.

    Advice to ManagementAdvice

    NA

  9.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager  in  Tampa, FL
    Former Employee - Senior Account Manager in Tampa, FL

    I worked at Verizon full-time for more than 10 years

    Pros

    Very good business opportunities and good solid management team to work with.

    Cons

    At times, company to large to be responsive to many issues.

    Advice to ManagementAdvice

    Keeping training as a requirement for account management team members.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Superior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Analyst  in  Tulsa, OK
    Current Employee - Billing Analyst in Tulsa, OK

    I have been working at Verizon full-time for more than a year

    Pros

    This company has high values and benefits

    Cons

    Life, work, and balance is sometimes a challenge.

    Recommends
    Approves of CEO
  11.  

    Enjoyed working for Verizon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Consultant  in  Philadelphia, PA
    Former Employee - Systems Consultant in Philadelphia, PA

    I worked at Verizon full-time for more than 5 years

    Pros

    Weekly pay check, great benefits with low premium, union

    Cons

    constant rumors of downsizing, union, distance traveled to work

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO

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