Verizon

  www.verizon.com
Work in HR? Unlock Free Profile

Verizon Reviews

Updated Jul 31, 2014
All Employees Current Employees Only

3.1 2,249 reviews

60% Approve of the CEO

Verizon President & CEO Lowell McAdam

Lowell McAdam

(746 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • excellent pay and benefits for the type of work performed (in 183 reviews)

  • Good benefits and competetive or better salary especially the more years you have (in 209 reviews)


Cons
  • Not a very flexible working schedule to meet today's work/life balance needs (in 77 reviews)

  • Management cannot do their jobs due to idiotic Upper Management fiascos (in 78 reviews)

More Highlights
2,249 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    If you like to drink the kool-aid and look past the terrible customer service.....sign-up.

    Operations Manager (Former Employee)

    ProsGreat salary, OK benefits (compared to market)

    ConsThere are shrinking perks. The company has gotten huge.....and it acts like it. No pension..less contribution to health care. Leaders are always afraid of something which makes for an unreasonably stressful environment.

    Advice to Senior ManagementImprove customer service and perception regardless of the cost. Blow your budget if necessary. You'll probably be fired or banned from Basking Ridge...but you'll be a hero!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good pay, average benefits, bad working conditions

    Senior Staff Consultant (Current Employee)

    ProsPay is good, technology is exciting

    ConsVery political, very little opportunity for advancement, lots of playing favorites

    Advice to Senior ManagementAward promotions based on merit, not favorites

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not a place to stay long term...

    Network Engineer (Former Employee) Cary, NC

    ProsExcellent benefits with 401k matching. Depending in the job, they pay overtime with no problem.

    ConsThere is no room to move up in company once you get hired on. There are so many "RIF's", which is a term that is used by the company other than using layoffs that doesn't have to be reported to the media that most people (literally 70%) are in fear if losing their jobs. Some managers shouldn't have their position. Alot don't know what the hell they are doing and just kissing senior management's butts.

    This company is so political that it's killing it. The motto is customers first which is a killer. Employees should be first then the customer. There is definitely favoritism in every department in which destroys most teams.

    They are ramping up to send alot of jobs overseas and everyone knows it.

    Advice to Senior ManagementTreat everyone equally and quit sending jobs overseas. Alot of good people are leaving the company for this reason alone. Employee retention would increase dramatically if this was to stop.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Once Verizon took over for GTE, it was all downhill after that.

    411 Operator (Former Employee) Lexington, KY

    ProsPay and benefits were the best thing.

    ConsHaving to be in a Union; only allowed the rear end kissers to advance in the company; lied to all the employees about the Call Center closing when they knew it was, etc.

    Advice to Senior ManagementAllow the good employees to do their job and get rid of the bad.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Forget about it!

    Senior Tech (Former Employee) Dallas, TX

    ProsSome great coworkers and exciting projects.

    ConsClueless management. Very political. Dominated by the Indian mafia. Really headed downhill. Can't survive unless you're part of the club. Technical managers have no idea about the technology their teams are using.

    Advice to Senior Managementwake up.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Tale of multiple companies...

    Director (Former Employee) Irving, TX

    ProsThe wireless business is strong, and well run, basically props up the other business units. The Consumer business is also well run, very different dynamic.

    ConsThe Enterprise business is a burden to the company until it begins to show growth, they lack vision, direction and investment is inadequate to compete effectively.

    Advice to Senior ManagementDecide what you want to do with the Enterprise business and do it...do something, it's a mess. Spin off Wireless and create more value for stock holders.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Employee's have numbers, not names.

    IT Help Desk Agent (Current Employee) Tampa, FL

    ProsGreat opportunity to get high level enterprise experience.

    ConsThey don't' care about you as a person, and they make you aware of that. There is plenty of opportunity for promotion but if you end up in a low level job, you will likely be stuck there as there is a constant drive to reduce RIFs. Additionally, there are constant RIFs. Frequently, you will find the position you are aspiring to dissolved into your job without raise in title or pay.

    Advice to Senior ManagementMetrics are wonderful tools but using them as a threatening tool instead of a motivating factor is absurd. Threats do not supplement actual investment in employee morale.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Flexibility

    Anonymous Employee (Current Employee)

    ProsGood place to work. Provides flexible working hours

    ConsManagement maintains a pretty flat structure

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    good but slow

    Software Quality Engineer (Current Employee) Santa Clara, CA

    Prosgood job stability, good 401k match

    Consslow to move lot of layers between top level management and individual contributors

    Advice to Senior Managementbring in new leaders

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Could be better, could be worse

    Systems Engineer (Current Employee) Temple Terrace, FL

    ProsThe benefits package is nice, especially as an entry level employee. Lots of available training classes and tuition assistance. Management and executives are accessible. Very customer focused. New products and services rolling out.

    ConsTechnology is grossly outdated (In 2013 they finally updated employees from Windows XP to Windows 7). Lots of red tape. Rare promotions. Frequent layoffs. Poor culture. Company is customer and bottom-line focused, anything/anyone in between is a casualty.

    No, I would not recommend this company to a friend

Worked for Verizon? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.