Verizon Reviews in Silver Spring, MD

I worked at Verizon full-time for more than 10 years

Pros – Verizon Foundation, salary competitive with market place, holidays/vacation very fair, opportunity for higher education - under graduate/MBA.

Cons – No opportunity for promotion or movement to other assignments. Environment stressful with constant reduction in force.

Advice to Senior Management – Reduction in force (RIF) needs to occur at executive level. Woefully unnecessary to have the volume of senior management (director and above). There's much opportunity to save the company money to reduce force at senior level.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Verizon full-time for more than 10 years

Pros – work and life balance is good

Cons – below average salary, outdated office buiding

Advice to Senior Management – better utilize the talent

No, I would not recommend this company to a friend

I have been working at Verizon full-time for more than 10 years

Pros – discounted phone & internet, annual bonuses

Cons – The IT department is not very secure - IT jobs are being moved to India on a regular basis.

Advice to Senior Management – Keep jobs in the United States

I worked at Verizon full-time for more than 10 years

Pros – Excellent pay free benefits paid schooling

Cons – low moral hard to move around constant schedule change

Yes, I would recommend this company to a friend

I worked at Verizon full-time for more than 10 years

Pros – The pay and benefits were very good. Excellent training which prepares you for any kind of work environment.

Cons – You are expected to work long hours which makes the pay seem negligible.

Advice to Senior Management – Care more about the stress placed on your managers. Employees don't mind working hard as long as they are adequately compensated and recognized. When you work your managers ridiculous hours the pay doesn't seem as good.

Yes, I would recommend this company to a friend

I have been working at Verizon full-time for more than 10 years

Pros – benefits great (if we keep them) Salaries(paid OT, union) (bonuses, mgmt) PTO. Investments in new technology

Cons – Company focus on production, poor customer service, layoffs & benefit cuts during times of success. CEO/Corporate Greed.

Advice to Senior Management – If you are there to manage work load, DO IT. A lot can be controlled at the local level but it requires effective management. Why make promises you can't keep, it will result in customer dis-satisfaction. Someone has to stand up to the upper management and tell them when enough is enough. Just saying YES BOSS results in unreasonable expectations for everyone. You can't keep playing the numbers game because eventually your going to burn out the workforce. If speaking up has you afraid of losing your job, just let some things flow back up hill to the TOP so they can adjust their unreasonable expectations. It not all about YOUR bonus, they will just keep moving the bar up. To the executives, the drive for the bottom line is fueled by corporate greed. Moral is LOW, Management and Union. I mean honestly, how much money do you need to make. This is a successful company and mainly due to employees. Re-train existing employees working in YOUR outdated technologies and allow them to move to support newer technology. Don't make employees feel devalued because they are stuck maintaining outdated technology YOU have abandoned. Customers still on outdated networks should be serviced and not forgotten. Remember, these are the loyal customer we have had for years that allowed us to grow and invest in new technology. Retrain and backfill positions where needed after buy-outs. There should be no needs for cuts to benefits anywhere with the success this company has, especially to those risking their lives working in the crumbling infastructure. Stop pitting Verizon wireline against wireless employees. If you treat the wireless employees right, they won't ask for a union. Unite the company, remember, our customers don't know the difference. Reward your employees with continued good salaries and benefits to support a strong middle class. If you need to cut, continue to do it by attrition. Reduce benefits to new hires if you wish, not employees who have given you years of service. If our company was not profitable, then we would gladly take cuts. Rather than make your employees feel expendable, make them feel valued. And finally, YOU MUST go back to making customer service a priority, with so much focus on production, customers are suffering. There is too much competition out there now to fake customer service. You will lose in the end.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Verizon full-time for more than 10 years

Pros – Great tuition assistance-I should have completed my doctoral studies while there;great pay; good benefits; high turnover

Cons – Zero tolerance for being absent; no sick leave policy, poor management; group think mentality, limited promotion opportunity in Consumer line of Business, limited professional development

Advice to Senior Management – Pay closer attention to regional centers and management; don't violent cardinal rule-when there are performance issues start with management

No, I would not recommend this company to a friend

I worked at Verizon

Pros – Well known brand
Stable company
Good products

Cons – Bureaucracy
Lack of internal talent development
"Behind the times" from a culture standpoint

Advice to Senior Management – Implement 360 performance reviews
Mandatory leadership training annually (at the very least)

I have been working at Verizon

Pros – Juicy commission if u hit your target

Cons – Crazy hours,sometimes u work all weekend

Advice to Senior Management – listen to employees

Yes, I would recommend this company to a friend

I have been working at Verizon

Pros – Challenging projects and assignments are plenty.

Cons – Work-life balance is almost non-existent and there is a constant threat of layoff.

Advice to Senior Management – Trainging, Work-life balance