Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com

Verizon Wireless Reviews in Cincinnati, OH

Updated December 12, 2014
Updated December 12, 2014
3,242 Reviews
3.3
3,242 Reviews
Rating Trends

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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,576 Ratings

Review Highlights

Pros
  • Pay and benefits were good although commissions began shrinking which is why I eventually left (in 205 reviews)

  • They offer great benefits - full health insurance from day 1 - no probation period (in 616 reviews)


Cons
  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 328 reviews)

  • They work you so many hours with no work/life balance at all (in 91 reviews)

More Highlights

11 Employee Reviews Back to all reviews

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  1.  

    Overall package of incentives worth while for the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Account Executive in Cincinnati, OH
    Former Employee - Business Account Executive in Cincinnati, OH

    I worked at Verizon Wireless full-time (more than 5 years)

    Pros

    As a company the benefits & compensation packages offered to employees is far better than the majority of other companies looking for employees.

    Cons

    Employees are not valued and they are over worked and under paid for their contributions.

    Advice to ManagementAdvice

    Focus on growing and keeping employees that have investments within the company and that the company has invested in. Employees are people that do not like to be used and abused, but rather appreciated and felt as if they are needed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great benefits, but treatment for those benefits sometimes isn't worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience Specialist in Cincinnati, OH
    Current Employee - Customer Experience Specialist in Cincinnati, OH

    I have been working at Verizon Wireless full-time (more than an year)

    Pros

    401k benefits
    Health Insurance top notch
    College reimbursement program
    Able to travel to any state with being able to transfer job

    Cons

    Terrible scheduling
    Never have weekends off
     If you have kids forget about seeing them much.
    Black out dates for holidays

    Advice to ManagementAdvice

    Stop playing favoritism everyone has a life also.

    Recommends
    Negative Outlook
  3.  

    Salesperson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in Cincinnati, OH
    Former Employee - Retail Sales Representative in Cincinnati, OH

    I worked at Verizon Wireless full-time (more than an year)

    Pros

    Commission discounted cell phone plan

    Cons

    Slow traffic, had to sell the news products not the best.

    Advice to ManagementAdvice

    Promote within

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Horrible hours and constant changes to commission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Verizon Wireless Retail Sales Representative in Cincinnati, OH
    Former Employee - Verizon Wireless Retail Sales Representative in Cincinnati, OH

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    Good benefits and decent money

    Cons

    Verizon should just do away with commission. They keep changing it to pay you less and less.

  6.  

    Great Company, Low Pay Raises when promoted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Cincinnati, OH
    Former Employee - Systems Engineer in Cincinnati, OH

    I worked at Verizon Wireless full-time (more than 8 years)

    Pros

    Great People to work with
    Plenty of opportunities to grow
    Best Technology

    Cons

    Low Raises when being promoted

    Advice to ManagementAdvice

    Don't short changes those that work hard and get promoted

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Stepping over dollars to pick up pennies, that's the Verizon way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Cincinnati, OH
    Current Employee - Sales Representative in Cincinnati, OH

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    I made some great friends on the store level while working there.

    Cons

    Where do I begin? Verizon Wireless is on a downward spiral. I was an employee for six years, and it only got worse as time went on.

    If you should make the very poor choice to hand your life over to Verizon...You can expect virtually no work/life balance. You will work long days, always be pressured to stay past your shift, and forget about the existance of holidays.

    Stress levels through the roof. Never a word of positive encouragement.

    Upper management is nightmare. You are told to lie to customers about phone inventory if they aren't buying accessories (that means no money for you as the rep, but a better accesorry take rate for the company.) Talk about cutting off your nose to spite your own face. When I said I didn't feel comfortable lying to the customers and losing money as a result, I was told I needed to look out for the best interest of our numbers.

    If you like to sexually harass people with no consequence, you probably should consider applying, though. It runs rampant in this company. The worst that might happen to you would be a transfer to another location.

    Why did I stay so long if I hated it so much you ask? Because at one time I was making great money, dispite the abusive working conditions, but when I saw that was going out the window, I knew it was time to leave. This is NOT a company that builds a comission structue around reps making money. Those days are long gone.

    My guess is comission will be gone soon as well. Within the last 6 months, many of the reps who had been there a long time like myself, who were making good money, got tired of it, saw the writing on the wall as a new comission structure emereged making it even more impossible to make a decent check.... There was mass exodus, and they panicked. I'm sure they will hire bright eyed and bushy tailed 20-23 year olds, people like you, reading this review, who have no idea what they're in for. I am begging you, for your own sanity's sake, don't do it.

    I left six months ago and I could't be happier. I have a life now, and the nightmares and sleepless nights have ended. I can now maintain a healthy relationship, friendships, and make plans.

    I gave this company one star because zero was not an option.

    Advice to ManagementAdvice

    Resign, and let someone with some common sense, morality, and the ability to make good business descisions take the wheel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Forever changing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Sales Manager in Cincinnati, OH
    Current Employee - Assistant Sales Manager in Cincinnati, OH

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    Great benefits, excellent compensation packages and they do most of their hiring from within.

    Cons

    Retail hours and work life balance

    Advice to ManagementAdvice

    Get behind the lines of retail employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Intense work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Account Executive in Cincinnati, OH
    Former Employee - Business Account Executive in Cincinnati, OH

    I worked at Verizon Wireless full-time (more than an year)

    Pros

    As a customer, Verizon are the best show in town. As business sales employee, if you are given a decent territory, are flexible in dealing with never ending strategy changes, have a good manager, and are prepared to work very hard, then life at Verizon Wireless can be good. If not, then life can be off the chart stressful. Although product/service pricing is not particularly competitive, Verizon excel in just about every other area which for a salesperson is invaluable.

    Cons

    Intense work environment. Tough targets. Sales departments pitted against one another...although collaboration encouraged. Political correctness. Decent benefits but pay not good in relation to amount of work necessary to succeed.

    Advice to ManagementAdvice

    While it's important for any organization to be nimble in changing with a dynamic and competitive environment, please avoid all the new sales drives of the day. It pulls us away from focusing on selling what the customer truly needs, and creates additional stress achieving already tough sales targets.

    Neutral Outlook
    No opinion of CEO
  10.  

    Great place to hone your technology and sales skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Representative in Cincinnati, OH
    Former Employee - Senior Sales Representative in Cincinnati, OH

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    many opportunities for learning and moving up in the company
    great pay for those that work hard
    great benefits, and quarterly promotions

    Cons

    long retail hours, no holidays
    move up or move out hierarchy
    move locations many times

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Cincinnati, OH
    Former Employee - Sales Representative in Cincinnati, OH

    I worked at Verizon Wireless full-time (less than an year)

    Pros

    A great company to work for, they provide top notch technology and are a industry leader. Pay is pretty good for an entry level position and can provide excellent benefits and work experience.

    Cons

    Advancement takes awhile and the hours can be stressful. The general public views you the invdivdual as Verizon and takes out all their frustrations on you. It would be a lot better if the hours weren't so long.

    Advice to ManagementAdvice

    Take a closer look at top performers, it seems like a good old boys club at times. If you don't foster the right relationships it can hamper your career progress within the company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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