Verizon Wireless
3.3 of 5 2,276 reviews
www.verizonwireless.com Basking Ridge, NJ 5000+ Employees

Verizon Wireless Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.3 2,276 reviews

                             

75% Approve of the CEO

Verizon Wireless President & CEO Daniel Mead

Daniel Mead

(1,086 ratings)

63% of employees recommend this company to a friend
2,276 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Pay and benefits were good although commissions began shrinking which is why I eventually left"
    in 149 reviews
  • "They offer great benefits - full health insurance from day 1 - no probation period"
    in 454 reviews
Cons:
  • "Results driven organization that can have an impact your work life balance"
    in 210 reviews
  • "They work you so many hours with no work/life balance at all"
    in 62 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • No Opinion of CEO

 

Sales representative

Retail Sales Representative (Former Employee)
Washington, DC

I worked at Verizon Wireless full-time for more than a year

ProsThe best thing was the discount.

ConsThe worst thing was the overtime.

No, I would not recommend this company to a friend

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Company is great, leadership needs work

Anonymous Employee (Current Employee)

I have been working at Verizon Wireless full-time for more than 8 years

ProsGreat benefits - medical, dental, vision from day 1. Tuition reimbursement, 401k match, profit sharing and donation matching. Great training.

ConsMicro-managed, lack of work-life balance, it's about who you know and who you suck up to, slave-driving the numbers and getting talked down on.

Advice to Senior ManagementEarn the right with customer but leadership doesn't earn the right with their employees - something to look into. Micro-management has become worst the last 2 years when we went after the accessories market.

No, I would not recommend this company to a friend

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Hard to move up

Retail Sales Representative (Current Employee)
New York, NY

I have been working at Verizon Wireless full-time

ProsGood commission structure and great training. Benefits were also very good.

ConsToo many changes. Hard to move up to management.

Advice to Senior ManagementConsider more programs for employees to get promoted.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Unrealistic expectations

Senior Retail Sales Representative (Former Employee)
Auburn, WA

I worked at Verizon Wireless full-time for more than 5 years

ProsVery Stable,Good benefits, decent pay, training.

ConsUnrealistic expectations in monthly sales quota. Constantly pushing customers to services they didn't want or need

Advice to Senior ManagementQuit.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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its not what you think..........

Anonymous Employee (Former Employee)

I worked at Verizon Wireless full-time for more than 8 years

Prosthe money benefits 401k discounts incentives

Consyour treated like a # and could care less about employees well being

Advice to Senior Managementget better people in management. and when they say no retaliation policy they need to NOT retaliate.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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review

Anonymous Employee (Current Employee)

I have been working at Verizon Wireless full-time

ProsPays Well, flexibility, good benefits

Consreallignment of company , can be stressful,

Advice to Senior Managementnone

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You are just another replaceable body.

Retail Sales Representative (Former Employee)
Tampa, FL

I worked at Verizon Wireless full-time for more than 5 years

ProsCo workers usually become like family probably because you spend so much time there. You can get away with allot behind the scenes in terms of slacking off or letting off steam also because of the high stress nature of the company.

ConsNo corporate stability. Retail reps will tend to stick around considering you are contempt with continuously diminishing wages, it's highly unlikely to lose your job for performance reasons. I went through about 7 retail store managers in the 5 years I worked there. Almost mandatory to replace your management team every 1-2 years even if they are very well. You are always lied to that you control your earnings however it is almost impossible unless you scam and cheat the system. Employee moral is consistently low.

Advice to Senior ManagementThey know.

No, I would not recommend this company to a friend

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Once a dream, turned into a nightmare

Retail Sales Representative (Current Employee)

I have been working at Verizon Wireless full-time for more than 3 years

Prosworking for a top company. the benefits are unbeatable.

Consno family life, the hours are horrible. My life is a nightmare due to the constant pressure and stress.

Advice to Senior Managementretail side only you have a lot of work to take on, so i understand your unintelligent micromanagement as a whole. can't get better. crap rolls downhill

No, I would not recommend this company to a friend

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Made the best money of my life, bad management team made work miserable

Retail Sales Representative (Current Employee)
Waco, TX

I have been working at Verizon Wireless full-time for more than 3 years

ProsAwesome money potential at the sales rep level

Cons-Commission structure changes were constant and meant had to work harder to make the same amount of money you made from the previous commission structure
-Job is bearable and possibly enjoyable with the right management team. ALL of my managers at my store lacked people skills and ethics. Ended up wanting to micromanage EVERY sales transaction. Always found fault even if sales goal and metrics were exceeded. I ended up quitting and working for AT&T (best decision ever, they put customers first not numbers). Cronyism amongst managers runs rampant (not sucking up and speaking up for yourself will guarantee that you will be treated like dirt). Worked to the ground while encouraged to skip lunch breaks and stay late all the time.

Advice to Senior ManagementA TOP-SELLING SALES REP WILL NOT ALWAYS MAKE A GOOD MANAGER. MUST LOOK BEYOND THE NUMBERS AND CONSIDER PERSON'S ABILITY TO BE FAIR AND ETHICAL

No, I would not recommend this company to a friend

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If you're driven my money....

Anonymous Employee (Current Employee)

I have been working at Verizon Wireless full-time for more than 10 years

ProsAwesome benefits. Potential for pay on the front lines is unbelievable! You will have to sell the all of the Verizon portfolio. You can't pick and choose what you sell. But the portfolio is pretty awesome!

Cons"Leadership" will be on you. Constantly. If you want to move forward in the company I hope you know someone that likes you. Good luck managing through the point of sale systems.

Advice to Senior ManagementYour focus on customer satisfaction is probably too little. Too late.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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