Verizon Wireless Reviews in Fresno, CA

2,831 Reviews

3.3
2,831 Reviews
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Verizon Wireless President & CEO Daniel Mead
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Review Highlights

Pros
  • Pay and benefits were good although commissions began shrinking which is why I eventually left (in 180 reviews)

  • They offer great benefits - full health insurance from day 1 - no probation period (in 536 reviews)


Cons
  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 261 reviews)

  • They work you so many hours with no work/life balance at all (in 72 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Retail Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative  in  Fresno, CA
    Current Employee - Retail Sales Representative in Fresno, CA

    I have been working at Verizon Wireless full-time for more than 5 years

    Pros

    Pay is really good and every day is challenge. As a rep you can make 80k a year and that's the best part it. I was averaging about 70k a year. Great team work and networking with customers.

    Cons

    Quota is really high at certain stores and I have seen reps quitting on the spot due to high quotas. Company can careless about their employees and will terminate you at anytime. Company is getting really greedy and brain washes employee to do what will benefit the company instead of the customers.

    Advice to ManagementAdvice

    Be more reasonable to the reps and focus on them more than your store quota because reps are tired of being ride on all day at work. Management needs to step up and be more knowledgeable instead of relying on other employees to come up with answers.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great Pay and Benefits with retail hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Device Specialist  in  Fresno, CA
    Current Employee - Device Specialist in Fresno, CA

    I have been working at Verizon Wireless

    Pros

    Verizon definitely makes it easy to work retail. The pay is great and you tend to receive annual raises and bonuses based on job performance. Benefits are amazing. Depending on the management and store team, you can usually have a fair balance between work and social life. Most managers and coworkers are willing to adjust schedules as needed. With a degree in business it is very easy to advance into a management position.

    Cons

    Like any retail job, the hours suck. Especially during the holidays. Always expect to put in more than the regular 40hrs week. And always expect to work weekends and nights. Holidays can be tough for anyone who travels out of town. Sometimes customers are not the friendliest people, but again that comes with most retail jobs. Verizon expects a lot from their employees because Verizon provides a lot to them.

    Recommends
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