Verizon Wireless Reviews

Updated July 13, 2015
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2.7
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Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
7 Ratings

Pros
  • Good pay and benefits when you are not chastised for using them (in 205 reviews)

  • Great benefits from the company for health insurance (in 616 reviews)

Cons
  • Not a lot if "work life balance" (in 328 reviews)

  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 91 reviews)

More Pros and Cons

13 Employee Reviews

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  1. Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sale Representative in Indianapolis, IN
    Current Employee - Retail Sale Representative in Indianapolis, IN

    I have been working at Verizon Wireless full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, fun environment

    Cons

    retail hours and work/life balance are terrible, management tends to get tunnel vision


  2. Solutions specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist in Indianapolis, IN
    Current Employee - Solutions Specialist in Indianapolis, IN

    I have been working at Verizon Wireless full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, decent pay, fun job in

    Cons

    No work home life balance, management can be bad at times

    Advice to Management

    Pick the employees who work the hardest even if they aren't always top in sales.


  3. Helpful (2)

    No Work Life Balance & Shrinking Salary.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Indianapolis, IN
    Current Employee - Retail Sales Representative in Indianapolis, IN

    I have been working at Verizon Wireless full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The insurance is decent. 35% off accessories for employees and 50% off phone bills. Really other than that there isn't much else.

    Cons

    If you want a social life, forget this company. They don't give a crap about their employees outside lives. They make you stay later past your shifts and call it overtime, but if your late after staying the night before punish you for being late to work. The commission structure is constantly changing and not in favor of the employees. They judge you on impossible sales goals and want you to lie to customers to give them tablets by moving money around accounts. They continue to take money away from the hands that feed them, pretty soon they will be seeing unions in states they keep screwing their employees in. Just a recap, NO SOCIAL LIFE, and THE MONEY IS NOT GOOD.

    Advice to Management

    Better scheduling, stop taking money away from employees. Have clear goals, not random expectations.


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  5. Helpful (1)

    It is a very demanding but rewarding job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Executive in Indianapolis, IN
    Current Employee - Business Account Executive in Indianapolis, IN

    I have been working at Verizon Wireless full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I like the fact you can work from home

    Cons

    The management always is micro managing you

    Advice to Management

    Please allow your trusted employess to do their job


  6. Great Benefits, but that is about it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consumer Solutions Specialist in Indianapolis, IN
    Current Employee - Consumer Solutions Specialist in Indianapolis, IN

    I have been working at Verizon Wireless full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Health Insurance coverage is great, Co-worker inter personal relationships rock. They do work with National Guard and Reserves components for weekend training and Annual Training.

    Cons

    Verizon Wireless Retail channel does not care about your family life. They prefer that you do not take or use vacation time. If you are in the military they will use you and abuse you.

    Advice to Management

    none, because individual representatives have spoken up and none of them care.


  7. Helpful (1)

    Excellent company to start your career with!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist in Indianapolis, IN
    Current Employee - Solutions Specialist in Indianapolis, IN

    I have been working at Verizon Wireless full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    HIGHLY competitive salary, benefits that are just as great - lots of vacation and personal time offered and the 401(k) matching is generous to say the least. Lots of great people in the company.

    Cons

    Can be very stressful, sometimes thankless, hours are erratic and commissions can fluctuate wildly from month to month.

    Advice to Management

    Relax the intense focus on redundant metrics and start having a human make the schedules.


  8. Great money, hard work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Retail Store Manager in Indianapolis, IN
    Current Employee - Assistant Retail Store Manager in Indianapolis, IN

    I have been working at Verizon Wireless full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    You can make more money at Verizon Wireless than in most retail sales settings.

    Cons

    Can be super stressful! Lots of metrics to hit and top-down pressure from management.

    Advice to Management

    Some of the best people who make the most money are quitting because they can't stand the pressure anymore!


  9. Helpful (1)

    Very stressful work environment with incompetent management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Representative in Indianapolis, IN
    Former Employee - Senior Sales Representative in Indianapolis, IN

    I worked at Verizon Wireless full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Competitive Pay -Awesome Health Care This place has probably the best health care, and the pay is decent. Unfortunately the commission structure is rapidly changing for the worse. Last year I had a net of $50k, but this year I was netting around $36k. I had my best year last year, and made almost half of what I made last year.

    Cons

    -Absolutely NO work/life balance. -Can only move up in the company if you "brown nose"; merit alone will get you nowhere -Pointless meetings at random times -STRESS -Impossible sales quota -No PTO (can only use vacation time, and it has to be scheduled at least 2 weeks in advance. Kids sick and its an emergency? Verbal warning). Just reflecting on why Verizon is a terrible company is stressful; just avoid like the plague. Read other reviews on here, many people have hit the nail on the head.

    Advice to Management

    Hire new management, get a new CEO and VPs, less focus on shareholders.


  10. A company that does not care about its long term employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Indianapolis, IN
    Former Employee - Sales Representative in Indianapolis, IN

    I worked at Verizon Wireless full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, good benefits, good 401k. If you want to be mediocre then this job is for you. High talent is overlooked and you are rewarded for not making any waves.

    Cons

    I was with the company for years and I was fired with no previous verbal or written warnings, no call ins, outstanding performance throughout my career. Cons: One person above you can be the downfall of your career.

    Advice to Management

    Value your people. It was hard to believe no one stood up for an employee that was so devoted to Verizon Wireless. I gave it my all and was very good at my job.


  11. Helpful (1)

    Worked there for 4 years and left due to better job opportunites

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in Indianapolis, IN
    Former Employee - Retail Sales Representative in Indianapolis, IN

    I worked at Verizon Wireless full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working at Verizon the pros were good, competitive pay, great benefits, great discounts, tuition reinburstment, 401k match, commission based pay, so you can make some good money with hard work.

    Cons

    This is a service based industry so you deal with alot of customer complaints. There is extremely high sales pressure to hit sales goals. Politics do exsist within this organization. There is not a good life and work balance working in a retail store.

    Advice to Management

    There is not alot of positive feedback, but alot of critism. I would advise that you be a better support to your sales team. Practice what you preach and lead by example.



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