Verizon Wireless

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  www.verizonwireless.com
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Verizon Wireless Reviews in Lake Orion, MI

2,901 Reviews
3.3
2,901 Reviews
Rating Trends

Recommend to a friend
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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,398 Ratings

Review Highlights

Pros
  • Pay and benefits were good although commissions began shrinking which is why I eventually left (in 180 reviews)

  • They offer great benefits - full health insurance from day 1 - no probation period (in 536 reviews)


Cons
  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 261 reviews)

  • They work you so many hours with no work/life balance at all (in 72 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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    Customer Service Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Former Employee - Customer Service Representative  in  Lake Orion, MI
    Former Employee - Customer Service Representative in Lake Orion, MI

    I worked at Verizon Wireless full-time for more than 3 years

    Pros

    It was great to be able to work with customers face to face and assist them with their billing and equipment issues.

    Cons

    The job changed from a customer focused position to a sales position that took away from the customer experience.

    Advice to ManagementAdvice

    Stop leaving the customer out of the equation as this is where the business base is derived from

    Recommends
    Neutral Outlook
    No opinion of CEO

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