Verizon Wireless Reviews

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  • Lake Orion, MI
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3.0
1 Review
Recommend to a friend
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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,745 Ratings

1 Employee Reviews

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  1. Customer Service Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lake Orion, MI
    Former Employee - Customer Service Representative in Lake Orion, MI

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    It was great to be able to work with customers face to face and assist them with their billing and equipment issues.

    Cons

    The job changed from a customer focused position to a sales position that took away from the customer experience.

    Advice to ManagementAdvice

    Stop leaving the customer out of the equation as this is where the business base is derived from

    Recommends
    Neutral Outlook
    No opinion of CEO

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