Verizon Wireless Reviews

Updated June 23, 2015
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3.5
Recommend to a friend
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Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
1 Rating

Pros
  • Good pay and benefits when you are not chastised for using them (in 205 reviews)

  • Great benefits from the company for health insurance (in 616 reviews)

Cons
  • Not a lot if "work life balance" (in 328 reviews)

  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 91 reviews)

More Pros and Cons

4 Employee Reviews

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  1. Helpful (1)

    B2B Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Account Executive in Louisville, KY
    Former Employee - Business Account Executive in Louisville, KY

    I worked at Verizon Wireless (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Large company that is nimble! Has alot of great offerings in terms of mobility. Good benefits too.

    Cons

    Management can definitely micro-manage the heck out of you with spreadsheets etc. The reason I left was because my quota had literally almost doubled in 12 months, yet we were getting paid the same on the commission plan... it was asinine


  2. Helpful (1)

    Business account executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Louisville, KY
    Former Employee - Account Executive in Louisville, KY

    I worked at Verizon Wireless (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits and pay are great. Time off is generous plus you get additional PTO the longer you are employed.

    Cons

    Comp plans continue to change making it harder and harder to make money year over year. Micro management is horrendous. Quotas became more and more unattainable every month. Very much a "what have you done for me lately" mentality. Unrealistic expectations for how many calls, appointments, are manageable in a week.

    Advice to Management

    Stop relying on reports to tell the story. Get involved with your sales reps on appointments and know the market in each territory. The "scorecard" doesn't always tell the whole picture.


  3. Helpful (2)

    Decent money and benefits, but way way way too much micro-management and stress.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Account Executive in Louisville, KY
    Former Employee - Business Account Executive in Louisville, KY

    I worked at Verizon Wireless

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent base salary, decent commission opportunity, great benefits... insurance, 401K, toys (like laptops, phones, tablets), 50% off on personal wireless plans - all of these things are truly outstanding. Most prestigious company in the industry with undeniably the best network.

    Cons

    Micro-management to the most extreme level imaginable. Salesforce.com is your life here. Customer service requests and issues from your customer base and constant requests from management will make it extremely difficult to concentrate on selling for any reasonable amount of time to achieve and exceed your quotas. There are quotas for absolutely everything. Quotas for phone calls, appointments, gross voice activations, sales dollars, accessory sales, machine to machine sales, mailers, new opportunities, new opportunities that you give to M2M partners, device trade-ins, you name it there's a quota for it and a manager to ask why you didn't achieve it and will expect a plan to correct it. Not enough support to enable you to focus on selling. If you have an outer market territory, you will have a difficult time with all this AND having significant windshield time that limits your selling time even more. If you stay long enough to inherit an inner market territory, you'll have it made with plenty of leads and minimal windshield time. All of this makes this job extremely stressful, unpleasant, and exhausting. The company intranet and systems is very unintuitive and takes a long time to get acclimated to.

    Advice to Management

    Stop trying to micromanage everything. Instead of pouring over stack reports and activity reports, put programs in place that will actually allow BAEs to achieve more by spending more time selling and prospecting. More support. BAEs should not have to enter their own orders and should never be so involved in customer service issues.


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  5. A good starting point for money hungry people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist in Louisville, KY
    Current Employee - Solutions Specialist in Louisville, KY

    I have been working at Verizon Wireless full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Can take on managerial responsibilities and learn the ins and outs of sales

    Cons

    Not a lot of room for growth into the corporate office environment



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