Verizon Wireless

www.verizonwireless.com
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Verizon Wireless Reviews in Nashville, TN

Updated February 9, 2015
Updated February 9, 2015
7 Reviews
4.0
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Verizon Wireless President & CEO Daniel Mead
Daniel Mead
7 Ratings

Review Highlights

Pros
  • Pay and benefits were good although commissions began shrinking which is why I eventually left (in 205 reviews)

  • They offer great benefits - full health insurance from day 1 - no probation period (in 616 reviews)


Cons
  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 328 reviews)

  • They work you so many hours with no work/life balance at all (in 91 reviews)

More Highlights

7 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    love it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Csr1 in Nashville, TN
    Current Employee - Csr1 in Nashville, TN

    I have been working at Verizon Wireless full-time (more than a year)

    Pros

    good pay for new hires.

    Cons

    none come to mind at this time.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Verizon Wireless South Area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Account Executive in Nashville, TN
    Former Employee - Business Account Executive in Nashville, TN

    I worked at Verizon Wireless full-time (more than 10 years)

    Pros

    Brand name, co-workers friendly and the customer relationships were great.

    Cons

    The region leadership is poor. They do not adhere to their own credo.

    Advice to ManagementAdvice

    It's useless to give advise. Until the leadership changes employees will be unhappy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advocate in Nashville, TN
    Former Employee - Customer Advocate in Nashville, TN

    I worked at Verizon Wireless full-time (less than a year)

    Pros

    Verizon is a great company to work for. Benefits are great and management is wonderful.

    Cons

    Pay is low and dealing with upset customers in a regular basis is not the best experience.

    Advice to ManagementAdvice

    The best managers I had their were the ones that didnt micro manage. I had one manager who did and it made my experience horrible. Thankfully I only had him briefly. The managers who took a more hands off approach, I found that I actually wanted to make my numbers higher for them so that they would be proud because I actually liked them as people.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great at times and shifting in the wrong opposite Direction in some scenarios

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Nashville, TN
    Current Employee - Associate Director in Nashville, TN

    I have been working at Verizon Wireless full-time (more than 10 years)

    Pros

    Benefits are great. Center level leadership work great together

    Cons

    Can create a stressful work/life balance if your not careful. There is an opportunity to focus more on the front line leaders

    Advice to ManagementAdvice

    Continue to stay focus on the important things and the company will continue to grow

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Great Money and Benefits, but Verizon is changing that!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Nashville, TN
    Current Employee - Retail Sales Representative in Nashville, TN

    I have been working at Verizon Wireless full-time (more than 3 years)

    Pros

    Pay, Benefits, some of the people

    Cons

    You live in a grey world at Verizon. There is no black and white. You find yourself questioning your integrity. Verizon has in recent years been pushing sales people to the point of termination if they don't push products and services people may not need. If you are a great salesperson who blows out your quota, sells tons of accessories and high ARPU devices, and you lack integrity, you will go far at Verizon. If you have a conscience, you will have a hard time. Verizon was a great place to work and make a decent living. That is changing fast. They make commission structure intentionally confusing. Everything from 401(k), health benefits, and general benefits are being scaled back all the time. If you want somewhere to make some fast money, Verizon is the place for you. If you are building a long term, meaningful career, good luck unless you drink their kool aid and push hard for getting people to buy tons of accessories with every phone you sell, get them to buy Mobile Broadband devices and Tablets, and get them on Verizon Edge program. I have seen some of the shadiest sales people who get away with anything, but you have to be a top performer. Woe is you if you are shady and still don't meet quota. Your days will be numbered.

    I will forever be grateful for the time spent and money made at Verizon. It catapulted me into the middle class and changed my lifestyle forever. For that, I will always be grateful. I only wished Verizon would not go the way of every other company I am aware of. Prior to working at Verizon, I did not agree with a lot of what unions do. I always thought they did more harm than good. Now I see why unions are important and have a rightful place in society. Some areas of the country are unionized. I live in Tennessee where this is not an option. Companies left to themselves will eventually do exactly what Verizon is. Subtle decreases in pay and benefits that add up to big decreases in your pay overtime.

    Also, in the end Verizon could care less if you get fired or leave unless you are a very high selling performer. There are tons of people out of work looking to make $30-80k and Verizon will have no problem replacing you.

    I have always said that if I ever worked for a company and they were doing poorly, I would not mind a pay cut to help the company get ahead. With Verizon, this past year was their most profitable in the company's history. How does Verizon thank us? Decrease in commission payouts, scale back on benefits, and tougher expectations and quotas.

    Verizon will not change because they don't have to. In an economy that is sluggish, companies can use this to their advantage and they will! You can speak your mind at Verizon, but it will go in one ear and right out the other.

    Advice to ManagementAdvice

    Many store managers and assistant managers are new to management and may have Verizon knowledge, but not leadership skills. Leadership is tricky and it takes hard work. Just because someone is a good salesman/woman, that doesn't mean they will be good managers. Managers should do everything they can to ensure that one of their sales staff does not get on the Performance Improvement Program (PIP). If you ever get "PIPed," you usually don't know until it happens with no warning. To put this in perspective, 3 "PIP's" are your gone.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good pay, but no time with family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Nashville, TN
    Current Employee - Retail Sales Representative in Nashville, TN

    I have been working at Verizon Wireless full-time (more than 3 years)

    Pros

    good pay, benefits, and co-workers.

    Cons

    no time for family and lots of bureaucracy

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Slippery Downhill slide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales in Nashville, TN
    Former Employee - Business Sales in Nashville, TN

    I worked at Verizon Wireless full-time (more than 8 years)

    Pros

    Used to be money but they are doing everything they can to not pay sales people

    Cons

    Constantly pitted against other departments and constant change in pay structures made it impossible to continue growing take home pay. I was there for 8 years, one good news about less pay is it made the decision to leave even easier. People who still think this is a great place to work must have a cake marketing or operations job that no one knows what they do anyways...

    Advice to ManagementAdvice

    Keep your good people happy, back retail out of business sales, or just get rid of B2B altogether. There is to much market share to have multiple departments going after the same pie.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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