Verizon Wireless Reviews

Updated May 30, 2015
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3.3
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Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
6 Ratings

Pros
  • Good pay and benefits when you are not chastised for using them (in 205 reviews)

  • Great benefits from the company for health insurance (in 616 reviews)

Cons
  • Not a lot if "work life balance" (in 328 reviews)

  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 91 reviews)

More Pros and Cons

16 Employee Reviews

Sort: Popular Rating Date
  1. offer is good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention in North Charleston, SC
    Current Employee - Retention in North Charleston, SC

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    modern facility is the greatest asset. Never-ending training is awesome. hourly rate of pay is very competitive.

    Cons

    internal competitiveness is definitely a con. opportunity to advance comes slow. control of every minute of day.


  2. supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Charleston, SC
    Former Employee - Anonymous Employee in North Charleston, SC

    I worked at Verizon Wireless

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Large corporation that's a leader in the telecommunications industry. Great contributor to economic development and opportunities for growth for the right individuals.

    Cons

    Got too big too quickly. Lots of politics and sometimes promotions are granted prematurely which leads to poor leadership in some instances.


  3. Good people who want to do well.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in North Charleston, SC
    Current Employee - Customer Service Supervisor in North Charleston, SC

    I have been working at Verizon Wireless full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great competitive salary and time off.

    Cons

    No work life balance for management.

    Advice to Management

    Respect your leadership and trust that they know what they are doing. You hired and trained them.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great benefits but awful work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Charleston, SC
    Former Employee - Anonymous Employee in North Charleston, SC

    I worked at Verizon Wireless full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Customer Service is one of the hardest jobs at Verizon Wireless. They instill this in you and yet they do not motivate you and support you. A lot of favortism goes on and the environment is not healthy.

    Cons

    Fantastic health benefits and pay was decent enough.

    Advice to Management

    Focus more on your employees. You get so caught up in the top side you forget that customer service is your best front line of advice to let you now what is really going on.


  6. Stressful, but satisfied with the compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support Coordinator in North Charleston, SC
    Former Employee - Tech Support Coordinator in North Charleston, SC

    I worked at Verizon Wireless

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    compensation, benefits, bonuses, co-workers, training

    Cons

    scheduling, HR, work-life balance, environment, progression

    Advice to Management

    be more considerate


  7. Call Center Tech work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Coordinator II in North Charleston, SC
    Current Employee - Technical Support Coordinator II in North Charleston, SC

    I have been working at Verizon Wireless full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits, not a difficult job to perform at but it is emotionally challenging. Rewards packages are decent and certainly offers nice employment and opportunity to those not able to go to college, tuition reimbursement

    Cons

    Constant changes to performance reviews/schedules and how they are bid on/rules change based on cost savings. Very stressful as far as having work/life balance

    Advice to Management

    PA's should not change mid year to sway bell curve, schedules are people's lives and should be more consistently listed instead of changing every bid so people have correct expectations based on performance


  8. Helpful (1)

    Great company and benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in North Charleston, SC
    Current Employee - Customer Service Representative in North Charleston, SC

    I have been working at Verizon Wireless full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits, strong training, awesome coworkers, an excellent facility, everything is very well kept, the cafe always has great food. Lots of time off and flexible options. lots of room for growth

    Cons

    Lots of stats to keep up with and master, unkind customers, repetitive but you'll always run into some strange issue. not enough interaction with coworkers, not the best hours when first starting. not really conducive for single parents. Stressful


  9. Great company to work for! Been there 6 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Coordinator in North Charleston, SC
    Current Employee - Technical Support Coordinator in North Charleston, SC

    I have been working at Verizon Wireless full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company provides great benefits and a bonus. I've never worked with a company that provides an annual bonus. Salary is decent.

    Cons

    The work/ life balance needs some improvement. Still waiting on a schedule where i can have weekends off.

    Advice to Management

    Please improve the schedule choices, people do want to have a life outside of work.... Just saying, but other aspects are ok.


  10. Build your career!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator - Customer Service in North Charleston, SC
    Current Employee - Coordinator - Customer Service in North Charleston, SC

    I have been working at Verizon Wireless full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits are amazing.
    The work is diverse.
    The possibilities are only limited by you and your attitude.

    Cons

    No cons at this time.

    Advice to Management

    Listen to your people.
    Be fair.
    Be consistent.


  11. Provided the experience I needed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Charleston, SC
    Former Employee - Anonymous Employee in North Charleston, SC

    I worked at Verizon Wireless full-time (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    -Advancement opportunities
    -Value their customers
    -Great benefits

    Cons

    Job can be stressful at times



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