Verizon Wireless Reviews

Updated June 21, 2015
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2.9
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Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
0 Ratings

Pros
  • Good pay and benefits when you are not chastised for using them (in 205 reviews)

  • Great benefits from the company for health insurance (in 616 reviews)

Cons
  • Not a lot if "work life balance" (in 328 reviews)

  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 91 reviews)

More Pros and Cons

5 Employee Reviews

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  1. Retail Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK

    I worked at Verizon Wireless (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great pay pay and benefits. Development

    Cons

    Work life balance and politics play a big part in promotions.


  2. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telecom Engineer in Oklahoma City, OK
    Current Employee - Telecom Engineer in Oklahoma City, OK

    I have been working at Verizon Wireless full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good company to work for

    Cons

    bad coworkers foreigner who speaks bad english


  3. Helpful (2)

    Verizon Needs Improvement in Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Verizon Wireless Retail Sales Representative in Oklahoma City, OK
    Former Employee - Verizon Wireless Retail Sales Representative in Oklahoma City, OK

    I worked at Verizon Wireless full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great products that are in high demand. Good area network coverage in general. Convenient locations.

    Cons

    Store employees are micro managed and unrealistic sales quotas are expected. That being said, you won't get paid what you have been expecting. Read the fine print.... Just another Carrot on a Stick. Selling products, for example, like phones, screen protectors, cases, and car charger packages are considered a given sale and Not recognized as being productive enough. If you're not selling Home phone connect, Blue Tooth Speakers, Wi-Fi Hot Spot devices, or expensive Data plan "NEW Lines", on top of phone sales, you're Not selling enough!. Managers act inconvenienced when asked for assistance. New Associates are expected to know the POS System right out of training, which is virtually impossible because of it's vast size, nature, and complexity of the system. Additionally, it is frowned upon when an Associate asks Management for assistance, as if they are too important to be bothered. Hello!, That's why you are there! Not to stand around like the CEO and try to look important. These stores have an extremely High turn over rate and burn through employees like there is an endless supply of people to work there. Sorry!, you're Not Apple or Google so get over yourselves. Managers are also very young and immature leaders which equals "Low Morale", "Failure", and "Lost Sales." Would Not recommend working here if you're looking for long term career. You've been warned.

    Advice to Management

    Store Managers need to be working Managers and actively assist the team to reach goals, answer questions, no matter how trivial, and be available at all times during store hours. Larger stores with high volume have plenty of managers on the floor at any given time. Additionally, if you are going to promote immature leaders, at least make sure Managers know that they are not above being a working manager on the floor.


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  5. Helpful (1)

    They really do take care of you, but commissions is getting worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Oklahoma City, OK
    Current Employee - Assistant Store Manager in Oklahoma City, OK

    I have been working at Verizon Wireless full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great deals on phone plans, great benefits, pay is good for what you do

    Cons

    long hours, commissions are getting worse, busy work when not busy

    Advice to Management

    Care more for the employees and stop changing commission structure for the worse or all of your good employees will be leaving soon


  6. Helpful (1)

    very well and helpful

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Oklahoma City, OK
    Former Employee - Sales Representative in Oklahoma City, OK

    I worked at Verizon Wireless

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    easy job and pays very well

    Cons

    lots of meetings every friday and job is very demanding

    Advice to Management

    if you have the patience its a great place to work



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