Verizon Wireless Reviews

Updated March 29, 2015
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3.3
3,596 Reviews
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Recommend to a friend
Approve of CEO
Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,745 Ratings

Pros
  • Pay and benefits were good although commissions began shrinking which is why I eventually left (in 205 reviews)

  • They offer great benefits - full health insurance from day 1 - no probation period (in 616 reviews)

Cons
  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 328 reviews)

  • They work you so many hours with no work/life balance at all (in 91 reviews)

More Pros and Cons

Employee Reviews

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  1. 26 people found this helpful

    Rewarding but demanding place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in New York, NY
    Current Employee - Associate Director in New York, NY

    I have been working at Verizon Wireless full-time (more than 10 years)

    Pros

    Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

    Cons

    Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. great benefits, 50% off phone plan. 35% of all accesories. $8000 tuition assistance a year. Great pay. room to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless

    Pros

    pros are what I mentioned in review.

    Cons

    retail hours can burn you out and make you feel like you have no life.

    Advice to ManagementAdvice

    do not micro manage.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great company to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (more than 3 years)

    Pros

    great pay, lots of opportunities to move up in the company

    Cons

    no work life balance, working every weekend, its retail store with retail holidays and hours

    Advice to ManagementAdvice

    listen to all the employees of the company, find a way to help the entry level workers find work life balance at work.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    Verizon Has been good to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (more than 10 years)

    Pros

    Great Benefits
    Job Security
    Vacation and time off
    Competitive compensation

    Cons

    Likes Reporting a lot (tracking too many things)
    Market has become saturated

  6. It was my only job in 34 years, so that being said it was great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resource Management in Tampa, FL
    Former Employee - Resource Management in Tampa, FL

    I worked at Verizon Wireless

    Pros

    Great benefits. Higher management always provided focus groups on how to make jobs easier.

    Cons

    Too much consolidations. No actions in place when consolidating.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Good company for stability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in Ogden, UT
    Current Employee - National Account Manager in Ogden, UT

    I have been working at Verizon Wireless

    Pros

    *Decent pay
    *Good training
    *Lots of support
    *Great people
    *Great product-quality devices & superior coverage

    Cons

    *Very competitive industry
    *Monthly plans are more expensive than other carriers but you get what you pay for! Unfortunately, consumers often don't take that into consideration & some would rather pay less for subpar service.
    *Compensation could improve
    *Constant change that often isn't communicated in a timely manner

    Advice to ManagementAdvice

    I think you have good people in the field but the balance between sales & service needs improvement.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Great company to work for, but high pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    Great pay, benefits, 401K, 50% cell phone discount all starting on day 1.

    Cons

    Very high standards for representatives, job description is constantly changing. Position is very hard for work life balance unless you have been there for more than five years.

    Recommends
    Approves of CEO
  9. Worst company in America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Verizon Wireless

    Pros

    Benefits were okay I guess

    Cons

    Worst management all ex military people who manage like drill sergeants

    Advice to ManagementAdvice

    Fire yourselves

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at Verizon Wireless

    Pros

    Flexible working hours, work life balance, good benefits

    Cons

    Limited Career growth opportunities, bureaucratic

    Advice to ManagementAdvice

    Empower employees by changing the process driven apprach

    Recommends
    Positive Outlook
    Approves of CEO
  11. Verizon witless is a great company to work for, very profitable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Verizon Wireless

    Pros

    Great insurance benefits, tuition reimbursement, commissions in addition to hourly salary.

    Cons

    Managers are never satisfied. Stakes continued to be raised.

    Advice to ManagementAdvice

    Be thankful for your employees. They work very hard. Show your appreciation often.

    Recommends
    Positive Outlook
    No opinion of CEO

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