Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com

Verizon Wireless Reviews

Updated December 22, 2014
Updated December 22, 2014
3,242 Reviews
3.3
3,242 Reviews
Rating Trends

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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,576 Ratings

Review Highlights

Pros
  • Pay and benefits were good although commissions began shrinking which is why I eventually left (in 205 reviews)

  • They offer great benefits - full health insurance from day 1 - no probation period (in 616 reviews)


Cons
  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 328 reviews)

  • They work you so many hours with no work/life balance at all (in 91 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN

    I have been working at Verizon Wireless

    Pros

    Great benefits package, great flexibility and balance between work and life.

    Cons

    Just a number, difficult to promote, underpaid

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Very military like

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (more than an year)

    Pros

    Very structured and by the book, well paid and lots of overtime

    Benefits are guaranteed day 1 of new hire training

    Cons

    Very demanding workload, tough to schedule time off, micro management

    Advice to ManagementAdvice

    Be more active on the floor

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Competitive benefits, decent pay if you can sell, but micro managed with intense scrutiny

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Manager in Dallas, TX
    Current Employee - Retail Manager in Dallas, TX

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    Good compensation for top sales performers, good benefits, overtime available for those who want it(unless you are in mgmnt)

    Cons

    Zero work life balance, although they preach that it is a "core value" and part of their "credo" there is really no balance in retail. Lots of overtime hours without compensation(salary plus) for mgmnt. Zero travel time during the holiday season to see your family. Intense micro managing from senior leadership. Zero recognition from senior leadership. They pick you apart and tear you down in person, but then they preach about recognition on the conference calls. Very difficult to hold people accountable without a detailed and documented timeline of events.

    Advice to ManagementAdvice

    Staff up so when people leave and others are sick it doesnt burn out the entire team covering gaps. Have people that are designated to fill in when people are out sick or on vacation. Single parent homes are very tough in any work schedule, but even moreso in retail, and even more so again during the holidays. Hire temps, greeters, etc. Allow management to have a set schedule. Also, promote more cross channel training, more than just the "hey you should go and do a ride along..." and encourage people to want to move around. Pay managers for overtime.

    Recommends
    Positive Outlook
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  5. 2 people found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless

    Pros

    Great work life if your into tech and don't mind sales great job and career growth within the company i used to work for competitor sprint and i can say by far best job I've had. its sales and the expectations are there to meet and exceed goals just as any other job . management is great and work well of course with any job somethings and certain you won't feel up for it but its overall great

    Cons

    no cons i can think of its retail and sales with quota you have to know what your getting into when you apply not for someone that is just looking for hourly check

    Advice to ManagementAdvice

    great

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Retail Store Manager in Hartford, CT
    Former Employee - Assistant Retail Store Manager in Hartford, CT

    I worked at Verizon Wireless full-time (more than 5 years)

    Pros

    Amazing company to work for. Offers great benefits, career development, and pay.

    Cons

    just be ready for the retail life!

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    A great place that always has you on your toes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Specialist
    Current Employee - Solutions Specialist

    I have been working at Verizon Wireless

    Pros

    Fast paced, compensation is great, opportunity for advancement

    Cons

    Scheduling, holiday season, retail mentality

    Recommends
    Positive Outlook
  8. 2 people found this helpful  

    This company pays well and puts its employees first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Tech in Houston, TX
    Former Employee - Data Tech in Houston, TX

    I worked at Verizon Wireless full-time (more than 10 years)

    Pros

    Great benefits..time off and many perks

    Cons

    No guarantee for job security

    Advice to ManagementAdvice

    None

    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A fun and fast paced sales environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in El Paso, TX
    Former Employee - Retail Sales Representative in El Paso, TX

    I worked at Verizon Wireless full-time (more than an year)

    Pros

    A very fun and exciting work environment. It is a very profitable sales environment.

    Cons

    Retail hours are horrible if you have a family or enjoy normal working hours.

    Advice to ManagementAdvice

    Help your employees seek professional growth in the company. Promote a healthier work life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    411 phone operator

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon Wireless

    Pros

    benefits and pay. co workers stuck together, union job.

    Cons

    schedule based on seniority. ppl been there for 25 yrs plus

    Recommends
    Negative Outlook
  11.  

    Solutions Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (less than an year)

    Pros

    Great products, best network in the industry, excellent pay and benefits.

    Cons

    Recruiting process is somewhat lengthy.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook

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