Verizon Wireless

  www.verizonwireless.com
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Verizon Wireless Reviews

Updated Jul 31, 2014
All Employees Current Employees Only

3.3 2,714 reviews

74% Approve of the CEO

Verizon Wireless President & CEO Daniel Mead

Daniel Mead

(1,309 ratings)

62% of employees recommend this company to a friend

Review Highlights

Pros
  • Pay and benefits were good although commissions began shrinking which is why I eventually left (in 180 reviews)

  • They offer great benefits - full health insurance from day 1 - no probation period (in 536 reviews)


Cons
  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 261 reviews)

  • They work you so many hours with no work/life balance at all (in 72 reviews)

More Highlights
2,714 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    What a rewarding experience....

    Technical Support Coordinator (Former Employee) Albuquerque, NM

    ProsEasy money for a simple job, the tuition assistance program paid for 2 Master's degrees for me and there is no tenure requirement. I just left that job after completing my 2nd degree 2 months ago. The experience and skills I earned while working there are helping pursue my new career.

    ConsCustomers call in stressed out because there bill is so high or their service was turned off for non-payment and now you are getting the brunt of it. Call centers are challenging all on their own, but being able to help diffuse other's stress is a huge life saver.

    Advice to Senior ManagementOffer more immediate financial incentives for agents who are working with customers, maybe offer a debit-card award system. Deposit money in the accounts for agents who hit all their marks and offer higher incentives for those who exceed the monthly goals.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Great company for those who want to work..

    Retail Sales Representative (Current Employee) Jacksonville, FL

    ProsGreat pay, great benefits, high ethic attitude towards customers and employees. Can't ask for more then the opportunity to work hard and get paid for it.

    ConsLike any retail, hours suck, but you know what the store hours before you apply for job. No time for personal life with erratic schedule, always having to handle upset customers who can be rude and flat out cruel.

    Advice to Senior ManagementWork a day in the store facing customers and see what we see facing customers first hand. Focus more on customer experience not quota, saying we're focusing on customer experience while raising quota is counter productive.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    SELL,SELL,SELL

    Anonymous Employee (Current Employee)

    ProsGreat pay, Long Hrs, lots of Change

    ConsChange of focus constantly , no work life balance

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    cool place

    Anonymous Employee (Current Employee)

    Prosgreat discount great ppl great job new technology all the time keeps u up todate

    Conswork life sucks u cant get a set schedule must work weekends depend on ya location and store

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Sales Consulting

    Consultant (Former Employee) Doral, FL

    ProsChallenge the day over day

    ConsPolitic of Micro-Manager is not good for this environment

    No, I would not recommend this company to a friend

    • Culture & Values
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    Company driven to succeed.

    Retail (Former Employee)

    ProsGreat Benefits, training on products and services, always at the cutting edge of technology.

    ConsRetail hours can be tough and company will make tough decisions to ensure profitability.

    Advice to Senior ManagementContinue thinking about the customers first

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Wonderful company to work for

    Technical Support Supervisor (Former Employee) Chandler, AZ

    Proson going learning, promoting from within, getting to work with current and new technology
    great benefits including medical, dental, vision, PTO, flex scheduling, back up care, tuition reimbursement

    Conscall center scheduling not always easy if a single parent

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Good experience

    Retail Sales Representative (Former Employee)

    ProsLearn how to sale in fast pace environment, learn from those around you. Establish great relationships with customers that walk into the door

    ConsJust had to manage a retail schedule with your personal life. Multitasking is a great challenge in this field.

    Advice to Senior Managementgood

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities

     

    Great

    Anonymous Employee (Former Employee)

    ProsVery friendly environment, fast paced and you're given an opportunity to add to your communication skills given the diverse people you interact with on a daily basis.

    ConsRetail hours, very busy during the holiday seasons but I guess that's the nature of the beast when working in retail/sales.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    My experience with Verizon was great.

    Business Sales (Former Employee)

    Pros- Flexible schedules
    - Great travel perks
    - Great training available

    Cons- Work can be a bit dull at times

    Advice to Senior ManagementStop some of the redundant practices

    Yes, I would recommend this company to a friend

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