Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com

Verizon Wireless Reviews

Updated October 23, 2014
Updated October 23, 2014
3,030 Reviews
3.3
3,030 Reviews
Rating Trends

Recommend to a friend
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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,463 Ratings

Review Highlights

Pros
  • Pay and benefits were good although commissions began shrinking which is why I eventually left (in 196 reviews)

  • They offer great benefits - full health insurance from day 1 - no probation period (in 595 reviews)


Cons
  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 303 reviews)

  • They work you so many hours with no work/life balance at all (in 84 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    CSS call center- Greenville,SC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Greenville, SC
    Current Employee - Customer Service Representative in Greenville, SC

    I have been working at Verizon Wireless full-time (less than an year)

    Pros

    Salary, benefits, work environment.

    Cons

    Night shift. But name one person who wants a night shift lol!

    Advice to ManagementAdvice

    Management is great. They want you to succeed!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Amazing experience with kind co-workers in a team environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Costomer Service and Preliminary Sales in North Kingstown, RI
    Former Employee - Costomer Service and Preliminary Sales in North Kingstown, RI

    I worked at Verizon Wireless full-time (less than an year)

    Pros

    Staff that feels like family
    Large support networks
    Competitive pay
    Health benefits
    The training program was in-depth and never really had a total feel of "work life." It felt more like something I enjoyed doing.

    Cons

    Certain employees did not adhere to proper training standards and were allowed to slide too many times by management which lead to greater issues down the road.

    Advice to ManagementAdvice

    Spend more time in detailed training for certain employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Verizon Wireless Call Center Representative in Alpharetta, GA
    Former Employee - Verizon Wireless Call Center Representative in Alpharetta, GA

    I worked at Verizon Wireless (more than an year)

    Pros

    The benefits are amazing, they pay for your school as well as the pay is great and the discounts are fantastic

    Cons

    some managers didn't know what they were doing

    Advice to ManagementAdvice

    All your management team needs to go to training like a basic representative to become a manager

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Outstanding company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless

    Pros

    Verizon really cares about its employees and does a lot of things for us to keep us happy and motivated. Flexible schedules, perfect for students, great pay!

    Cons

    You don't get every weekend off when you work retail, you have to have patience for customers, and be able to handle constant changes and new sales goals from the company.

    Advice to ManagementAdvice

    Treat the employees well. A manager whose employees don't like them will fail. Always have their backs and treat them sometimes. Hook them up on scheduling requests, etc. the happier they are, the more successful you are.

  6.  

    Great company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon Wireless

    Pros

    Great culture, great benefits, flexible hours.

    Cons

    Job itself can be stressful but that is the nature of job

    Advice to ManagementAdvice

    good management

  7.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless

    Pros

    Good career advancemnet, comparable pay, great benefits

    Cons

    sometimes very bureaucratic in corporate offices

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing

    Former Employee - Customer Service Representative in Wallingford, CT
    Former Employee - Customer Service Representative in Wallingford, CT

    I worked at Verizon Wireless full-time (more than an year)

    Pros

    Verizon Wireless is one of the best companies I have ever worked for. The company culture is employee friendly, awesome company perks, discounts and excellent salary..

    Cons

    Initial paid training can last several months, exceptional customer service is always rewarded.

    Advice to ManagementAdvice

    Don't change a thing...

    Recommends
  9.  

    One of the best places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Alpharetta, GA
    Current Employee - Customer Service Representative in Alpharetta, GA

    I have been working at Verizon Wireless full-time (more than 3 years)

    Pros

    The benefits are awesome, great co workers. I really do like how they treat you.

    Cons

    None at all, best place to work. They let you move up within the company.

  10.  

    Great place to work and be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon Wireless

    Pros

    It is an awesome place to work and be!

    Cons

    There are no cons to its awesomeness!

    Advice to ManagementAdvice

    Keep being AWESOME!

  11.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time

    Pros

    Salaries, Benefits, Bonuses, Environment and People.

    Cons

    Travel to work is more than an hour.

    Recommends
    Positive Outlook
    Approves of CEO

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