Verizon Wireless Reviews

Updated April 20, 2015
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  1. Great growth company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (more than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Competitive pay, better than average benefits.

    Cons

    Competitive marketplaces make it hard tasty competitive.

    Advice to Management

    Change the way we order equipment for nuanced existing business customers.

  2. Fast Paced, Customer Service Based

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Advocate in Alpharetta, GA
    Current Employee - Customer Advocate in Alpharetta, GA

    I have been working at Verizon Wireless full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Flexible options for balancing time off/away from work

    Cons

    Strict guidelines for dealing with customer accounts, planning your life around their schedules, not ideal if you're attending college on campus

    Advice to Management

    Provide reasonable accommodation for students who are full time employees.

  3. csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, insurance, vacation

    Cons

    No clear Policy on anything. If your sup wants you gone it's out of your control

    Advice to Management

    Be clear

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  5. Assitant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon Wireless

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great technology and helping customers

    Cons

    long weekend hours and ever changing sales quotas

  6. Tech Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon Wireless

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The compant provides Great benefits

    Cons

    No longer a first call resolve atmosphere. Does not allow employee the ability to resolve 3rd party apps

    Advice to Management

    Get on the phone more yourselves or give the Reps the same managerial authority to assist customers.

  7. Sr Programmer Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmer Analyst in Warren, NJ
    Former Employee - Senior Programmer Analyst in Warren, NJ

    I worked at Verizon Wireless

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Up to date tech environment

    Cons

    Lots of politics Too much BS-ing

    Advice to Management

    Cut down on the BS.

  8. Great company. Great people and smart management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People. Money. Top of the line health and overall benefits. Innovative and quick to change lanes.

    Cons

    None, really. Spent 26 years there and would have been a lifer but got laid off. Nothing personal, that's capitalism! And I'm a fan of capitalism...

    Advice to Management

    Stay vigilant. Keep adapting. Good luck.

  9. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Compensation is extremely fair for the market

    Cons

    The amount of time you have to be working

    Advice to Management

    Work hard

  10. Customer Advocate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advocate in Irvine, CA
    Former Employee - Customer Advocate in Irvine, CA

    I worked at Verizon Wireless full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Health Benefits, 50% off wireless bill, Stable company, Leader in Wireless, Great People.

    Cons

    Be prepared to adjust for changes because they can happen at any time and without warning.

    Advice to Management

    Listen to customers feedback and let customers keep unlimited data without losing your upgrade.

  11. great opportunities- for career location and money ... hard to deal with work/life balance in mgmt positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    pay, 401k, and benefits

    Cons

    work/life balance for mgmt ... (good for reps though)

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