Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com

Verizon Wireless Reviews in Southlake, TX

Updated November 11, 2014
Updated November 11, 2014
3,236 Reviews
3.3
3,236 Reviews
Rating Trends

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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,572 Ratings

Review Highlights

Pros
  • Pay and benefits were good although commissions began shrinking which is why I eventually left (in 205 reviews)

  • They offer great benefits - full health insurance from day 1 - no probation period (in 616 reviews)


Cons
  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 328 reviews)

  • They work you so many hours with no work/life balance at all (in 91 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company, great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member of Technical Staff in Southlake, TX
    Current Employee - Member of Technical Staff in Southlake, TX

    I have been working at Verizon Wireless full-time (less than an year)

    Pros

    Great benefits, and a healthy work environment!

    Cons

    They do not pay as high as some of the other companies, but I think it is because of the benefits they offer.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Watch your back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician-Network Repair in Southlake, TX
    Former Employee - Technician-Network Repair in Southlake, TX

    I worked at Verizon Wireless full-time (more than 10 years)

    Pros

    Great benefits even for same sex couples.

    Cons

    Supervisors can be aggressive and use their position add a stepping stone so you will probably not have the same supe very long.

    Advice to ManagementAdvice

    Take length of service into account before termination on minor infractions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Working for Verizon Wireless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Network Technician in Southlake, TX
    Current Employee - Associate Network Technician in Southlake, TX

    I have been working at Verizon Wireless full-time (less than an year)

    Pros

    Great benefits, they believe in the Human element of their organization, both for the Customer and the Employee. They invest heavily in the education of their employees and supports employee’s personal interest by donating money to charities base on the amount of time you volunteer. Did I mention the benefits were great... yes I did! They promote career advancement. All benefits from medical, 401k, education, cash bonuses, stock bonuses, and discounts with various businesses. They push you to always learn and be good at your craft. Tons of training classes for the technology we use. All around great place to work.
    I'm a Army Veteran and I still actively drill in the Reserves and they support my commitment to serving our nation.

    Cons

    Verizon Wireless has a vast ever changing network of technology..... and it can be very challenging to learn or navigate. Setting up training for those new to the company on the technology side would minimize the learning curve. Verizon Wireless invests heavily into the sales training, as they should... Sales reps are the face of the company, but even those with great skill sets and vast knowledge experience, are challenged by the ever changing network we have. In other words setting a solid foundation for new employees prior to going live would make them more efficient workers.

    Advice to ManagementAdvice

    Training we recieve would be better served if done before starting your job function. Training employees after they are already doing their job is great but cost wise better served before there is an impact while away from their functions.... In other words a balance of before and during work... new employees!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    The engine that pulls the train.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Technician in Southlake, TX
    Current Employee - Network Technician in Southlake, TX

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    Incredible benefits and expert co-workers. If you contribute, you will be recognized.
    Benefit package is very extensive.
    Work / Life understandings - benefits reflect well upon employer.

    Cons

    Limited mobility - limited ability to know what limits your ability to move UP!
    Deaf ear towards improvements makes contributions pointless - Do NOT suggest!
    New acquisition company / or employee, has higher value - rather than veteran.

    Advice to ManagementAdvice

    Give us honest information to act upon to improve BOTH the companies bottom-line and our future.

    Neutral Outlook
    No opinion of CEO
  6.  

    Wonderful Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Technician in Southlake, TX
    Former Employee - Network Technician in Southlake, TX

    I worked at Verizon Wireless full-time (more than 10 years)

    Pros

    Great training and support and advancement and encouragement to advance. Good shift choices.

    Cons

    Cant think of any cons. HR was not helpful in relocating me due to my circumstances.

    Advice to ManagementAdvice

    Implement more employee ideas

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Overall I was very pleased while working with this company, my main complaint was "overworked and stress level".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Southlake, TX
    Former Employee - Network Engineer in Southlake, TX

    I worked at Verizon Wireless full-time (more than 10 years)

    Pros

    Excellent benefits and bonuses, I would say top 10% of companies in the country.

    Cons

    Due to a bonus program, managers disregard getting staff help when timelines for projects and new technologies hit the floor. This created a high stress, long work hours environment and most on exempt salary...ie no overtime.

    Advice to ManagementAdvice

    In order to keep your staff happy, you need to hire more employees, or at the very least, more temp contractors to assist with the workload. Trying to get assistance via contractor work is like pulling teeth without novacaine. Then when you do get a contractor, after 2 years and trained thoroughly, the company lets them go only to have to start over with someone new. That is just insane!

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Anyone can Manage Anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Southlake, TX
    Current Employee - Manager in Southlake, TX

    I have been working at Verizon Wireless full-time (more than 10 years)

    Pros

    Very strong stable company with a bright future, that pays well and takes care of its employees

    Cons

    VZW moves managers around from department to department to give them experience with other teams, but looses great insight from having unqualified people in the positions they are in from a technical standpoint.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Technician in Southlake, TX
    Current Employee - Network Technician in Southlake, TX

    I have been working at Verizon Wireless

    Pros

    management recognizes great work, effort, and productivity
    competitive compensation

    Cons

    not the most challenging, repetitive work

    Recommends
    No opinion of CEO
  10.  

    Stable place to work. Opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Technician in Southlake, TX
    Current Employee - Network Technician in Southlake, TX

    I have been working at Verizon Wireless

    Pros

    Discounts on phone service is great.

    Cons

    Trying to get training can sometimes be very slow.

    Advice to ManagementAdvice

    Listen to the opinions of your workers.

    Recommends
    Approves of CEO
  11.  

    Dream Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Southlake, TX
    Current Employee - Anonymous Employee in Southlake, TX

    I have been working at Verizon Wireless

    Pros

    Strong technology focus, adaptive to market forces, values employees of all levels

    Cons

    Gets hectic at times but I love it that way

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    No opinion of CEO

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