Vertex Data Science Reviews

Updated July 29, 2015
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Vertex Data Science CEO Andrew Jornod
Andrew Jornod
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26 Employee Reviews

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  1. Team Expert Dispatch Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsbluff, NE
    Current Employee - Anonymous Employee in Scottsbluff, NE

    I have been working at Vertex Data Science

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, provides employment for rural community's, and 401k options

    Cons

    Starting wages need to be reviewed


  2. What are you doing?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vertex Data Science

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    remote work, bleeding edge, allow someone to do your job

    Cons

    cannot take good advice from good people. no direction, no accountability, no clue

    Advice to Management

    are you having fun yet?


  3. Helpful (1)

    Getting on the right track...maybe?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vertex Data Science

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Recent strategic shift to offering a pre-defined SAP CIS as SaaS to small and mid-market utilities is a step in the right direction. Customer Contact outsourcing business is strong.

    Cons

    Repeated upper management changes and rapidly changing corporate direction lead to much uncertainty at the staff level.

    Advice to Management

    Stabilize the management team and general strategy. Better define career opportunities for employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Good Company, Poor Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Scottsbluff, NE
    Former Employee - Customer Service Representative in Scottsbluff, NE

    I worked at Vertex Data Science part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    It was a nice enough place to work, I liked my co-workers and most of the management with a few exceptions.

    Cons

    When Vertex took over Alliance Data, we lost a lot of our good benefits. Even things as small as losing our gym membership reimbursement was a real blow to morale

    Advice to Management

    Management is fine. Communication was a little iffy sometimes, but alright. The major issue was with CEO/CFO and benefits.


  6. Helpful (1)

    Work experiences at Vertex

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst/Quality Assurance Analyst in Seattle, WA
    Former Employee - Business Analyst/Quality Assurance Analyst in Seattle, WA

    I worked at Vertex Data Science

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great professional and dedicated team to work with

    Cons

    Working as a remote employee can be a challenge at times when cones to communication


  7. Helpful (1)

    Good work place, some unrealistic expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fairchance, PA
    Former Employee - Customer Service Representative in Fairchance, PA

    I worked at Vertex Data Science

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Daytime hours Unlimited overtime Limited weekend hours Decent pay for the area Friendly management Excellent training provided Paid time off

    Cons

    It is difficult to advance Almost impossible to get a pay raise Quarterly performance reviews are very particular Expected to have unrealistically fast call times while obtaining customer satisfaction


  8. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Dallas, TX
    Current Employee - Applications Developer in Dallas, TX

    I have been working at Vertex Data Science full-time

    Pros

    Good exposure for freshers and experienced.

    Cons

    there were comparably less opportunities.


  9. Vertex

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vertex Data Science

    No opinion of CEO
    No opinion of CEO

    Pros

    People are nice to work with. Atmosphere and culture are almost aligned.

    Cons

    Turnover rates are high... but the employees who have stuck it out, really do enjoy their jobs.


  10. Worst company ever!

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Kennesaw, GA
    Former Employee - Business Analyst in Kennesaw, GA

    I worked at Vertex Data Science full-time (More than 3 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a job. Your paycheck will not bounce.

    Cons

    Unprofessional management. Company nickel & dimes employees. Vertex does not invest in equipment nor infrastructure. Call Center employees steal from one another. There has been 3 VP's within 2 years. Client relationship is horrible. The client rules everything!

    Advice to Management

    Invest in you employees!


  11. Needs right direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vertex Data Science full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Used to be good org.

    Cons

    Lacking the vision and strategic direction.

    Advice to Management

    Find the right leaders and focus on what the team/organization is capable of. If you want to be just in call center business then just stick to it and avoid making promises to employees and clients.



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