Vertical Communications Reviews

Updated January 9, 2015
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3.2
12 Reviews
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Bill Tauscher
4 Ratings

Employee Reviews

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  1. Small company that rewards hard-working and outside-the-box thinkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Vertical Communications full-time (more than 8 years)

    Pros

    Vertical is very flexible with work-life balance, allowing tried-and-true employees to work from home when needed, which is a big plus. Management recognizes top talent, it's just sometimes hard to hire more top talent to accomplish everything the company needs engineering to do.

    Cons

    Stock options aren't very valuable, no 401k matching, culture is old-school with high-wall cubes and a quiet atmosphere with minimal collaboration on a day-to-day basis.

    Advice to ManagementAdvice

    The cost of better tools for engineering may be high, but considering engineers' time spent wasted because they don't have those tools is much higher - spring for high-end tools & services once in a while.

    Recommends
    Positive Outlook
  2. worked with customers and most of the internal departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vertical Communications full-time (more than 3 years)

    Pros

    Dynamic company that is entrepreneurial and at the mid tier and below really care about the business and work well as a team

    Cons

    Cultural change with the recent merger and associated downsizing has impacted the pros mentioned in this review

    Advice to ManagementAdvice

    Need to renew the value of the employees that are interacting at the client level

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Employment Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager
    Current Employee - Regional Sales Manager

    I have been working at Vertical Communications full-time (more than a year)

    Pros

    They leave you alone & let you work.

    Cons

    The money is below average & you can not count on any commissions.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. " Opportunity in Disquise"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Regional Sales Manager
    Former Contractor - Regional Sales Manager

    I worked at Vertical Communications as a contractor (less than a year)

    Pros

    Rah Rah... encouragement and asking for out of the box ideas.....

    Cons

    Nothing is followed up on, no one wants to discuss anything out of the box. No support, not even a call back for months.

    Advice to ManagementAdvice

    Use honesty to your contractors and sales people in industries associated with Vertical.

    My experince only hurt good people and diminished enthusiasum. COO very very unprofessional. The sales managers did a better job of presentation and they didn't need to make a BIG ROAD TRIP out of it.. very uneventful and no follow thru. The professional aspects of working with a company that promises to be so dynamic was just a let down. There was just nothing posititive other than the introduction.

    Doesn't Recommend
    No opinion of CEO
  6. Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Test Engineer in Santa Clara, CA
    Current Employee - QA Test Engineer in Santa Clara, CA

    I have been working at Vertical Communications full-time (more than 5 years)

    Pros

    Flexible schedule, Enjoyable work culture, Interesting and fun coworkers, Exciting technology,
    Agile Software Development Process Methodology,

    Perks:
    Free Friday Donuts, Once a month Birthday celebrations,

    Cons

    Busy, Multitask, Minimal Downtime, Complex product = Infinite testing scenarios.

    Advice to ManagementAdvice

    More perks, Better benefits.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. A satisfying and stable company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Santa Clara, CA
    Current Employee - Senior Software Engineer in Santa Clara, CA

    I have been working at Vertical Communications full-time (more than 10 years)

    Pros

    Even though the company is long past being a start-up, some of the start-up mentality is still there. Namely, a self-starter can do well at Vertical and you can guide your direction in the company. If there's something that you want to do, no one will tell you no. No one works crazy hours any more, though no one slacks off. The current CEO (Peter Bailey) is trustworthy and confident. Overall, it's a comfortable place to work.

    Cons

    If you need someone to micro-manage you, this is not the company for you. If you want to work on the latest cutting-edge technology instead of delivering a stable product that hundreds of thousands of people use every day, then you should be looking at a start-up. If you don't want to deal with "old code" and worry about breaking previous features, then you want to work on an unreleased product., not one that's been shipping for 15 or so years.

    Advice to ManagementAdvice

    The company has weathered the recession storm without too much pain, which is a comfortable place to be before the rebound. Employee communication in that area has been great.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Not great, but not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Santa Clara, CA
    Current Employee - Senior Software Engineer in Santa Clara, CA

    I have been working at Vertical Communications full-time (more than 10 years)

    Pros

    - Small company, so individual contributors can make a big difference.
    - The company has hired a lot of skilled engineers over the years who haven't left. The relationships between coworkers are perhaps Vertical's best quality.
    - Product management is focused on future (BYOD / Mobile, Cloud) as well as the day to day needs of our dealers / customers.
    - Management is more focused these days on trying to make the company more of a community instead of just people showing up for a job.
    - For the age and size of the company the benefits are reasonable and the working hours are flexible.

    Cons

    - There is no real mentoring or career path planning for employees (other than at the VP level).
    - Lots of legacy technologies to maintain. Very few people work on "brand new" projects.
    - Poor organization of resources. When the company want to ship a product, the company goes into scramble mode with engineers doing QA.

    Neutral Outlook
    No opinion of CEO
  9. You can do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager in Santa Clara, CA
    Former Employee - Product Marketing Manager in Santa Clara, CA

    I worked at Vertical Communications full-time (less than a year)

    Pros

    There are companies that have x-men and then there are those comprised of yes men. Vertical Communications is definitely the latter. So if you consider yourself a creative, out-of-the-box thinker eager to advantage your career…look elsewhere.

    Cons

    The only problem with Vertical and the yes men is that there usually is not a lot of critical thinking that goes into saying yes all the time; and it shows. Their “strategy” is like a fish out of water and
    Greece has better credit.

    Advice to ManagementAdvice

    Show some respect for your employees, their talents and most of all try a foster an overall fondness for your company. A little more critical thinking into your decision-making would also be a plus. :)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - QA Engineer in Santa Clara, CA
    Current Employee - QA Engineer in Santa Clara, CA

    I have been working at Vertical Communications

    Pros

    cool product, flexible hours, good atmosphere, employee retention is high, a lot of different technologies to learn all the time

    Cons

    compensation and workload do not correspond to each other, many people balancing several projects and responsibilities, multiple simultaneous everyday tasks

    Advice to ManagementAdvice

    need to improve sales for the company to thrive, invest in the employee training, more off-site company events and small perks

    Recommends
    Approves of CEO
  11. Change is required

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA

    I have been working at Vertical Communications

    Pros

    Few members are great to work with. For individual contributors nice place to work. You can learn as much as you put in effort.

    Cons

    Not much feedback from management. Neither good nor bad. Management is not ready to take hard decisions which seems to be deterrent for growth.

    Advice to ManagementAdvice

    Need changes in work culture. People who work hard need to be listened to. People with problems need to be talked to and if they don't want to be dedicated then management needs to do something about it.

    No opinion of CEO

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