Veterans United Home Loans

www.veteransunited.com
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Veterans United Home Loans Reviews

Updated June 26, 2015
78 reviews filtered by
  • Columbia, MO
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4.5
Rating Trends
Recommend to a friend
Approve of CEO
Veterans United Home Loans CEO Nate Long
Nate Long
65 Ratings

Pros
  • Benefits - Catered lunch on Mondays, Casual Dress, Strong emphasis on work/life balance (in 12 reviews)

  • Casual dress, above average pay, get to help out veterans, and the free taxi rides home from company events (in 19 reviews)

Cons
  • Since I was hired this company has grown SO much (in 3 reviews)

  • There are lots of changes o keep up with, but that goes with the industry (in 3 reviews)

More Pros and Cons

78 Employee Reviews

Sort: Popular Rating Date
  1. Awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Processor in Columbia, MO
    Current Employee - Loan Processor in Columbia, MO

    I have been working at Veterans United Home Loans (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Absolutely fantastic place to work!!!

    Cons

    Nothing. I love it here.


  2. No such thing as a free lunch

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Columbia, MO
    Former Employee - Loan Processor in Columbia, MO

    I worked at Veterans United Home Loans (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay
    fun distractions
    awesome christmas party

    Cons

    chronic under-staffing makes everyone overworked
    unprofessional team leads
    inadequate training


  3. Customer Service Specialist (Call Center)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Columbia, MO
    Current Employee - Customer Service Specialist in Columbia, MO

    I have been working at Veterans United Home Loans full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have met some of the most amazing people at this company! VU is such a community workplace. The way that the company treats its employees is unparalleled. I work in the call center and the atmosphere is always fun and upbeat but also relaxed. The management is very constructive and never negative. The company has events all the time to celebrate achievements and the employees and they never disappoint.

    There are PLENTY of opportunities to move up in the company. Starting in the call center is a great way to get your foot in the door, for VERY decent pay in an entry level position.

    I found out I was pregnant about 4 weeks after I started and my manager's first words when I told him were "That's so awesome! Congrats!" (VU has 5 weeks of paid maternity leave btw!) They are so positive here! If you have a chance to work here, DO NOT SAY NO!

    Cons

    No cons to think of as long as you are willing to do the work and live by the VU values. I've been here for 8 months and I still love it just as much as when I started!

    Advice to Management

    Keep doing everything you do to make this job amazing!


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  5. Very rewarding, fast paced environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transaction Coordinator in Columbia, MO
    Current Employee - Transaction Coordinator in Columbia, MO

    I have been working at Veterans United Home Loans full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company doesn't treat their values as just words, they live them out everyday. It is also very rewarding that we get the opportunity to serve those that have served our country. I also am at the Columbia location which is the corporate headquarters and I think that it's cool to see the CEO and other high ups and daily basis.

    Cons

    The workload can be a little overwhelming at times but to me that just means work stability.

    Advice to Management

    Keep on keepin' on.


  6. An amazing culture to develop professionally in.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Display Advertising in Columbia, MO
    Current Intern - Display Advertising in Columbia, MO

    I have been working at Veterans United Home Loans as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    As a marketing intern, I was still felt my work made an impact in the company. I gained many useful skills that I can take with me as I move to different jobs. The culture and people give you motivation to not only work hard, but enjoy yourself while you do.

    Cons

    Work on the communication between different departments.


  7. Helpful (2)

    Get a little experience and move on

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MO
    Former Employee - Anonymous Employee in Columbia, MO

    I worked at Veterans United Home Loans (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Good company to start & get experience
    -Host lots of family oriented events
    -Free lunches (though not weekly like used to be)
    -Do great work for a great cause (veterans)

    Cons

    There is no long term planning at the company. For upper management, long term means about 7 days. There is mass hiring, followed by lay offs, followed a few days later by more hiring to replace the people laid off. Saw this cycle multiple times while there. It was disappointing see some quality co-workers get let go or moved to another role to make room for a relative or friend of management. Benefits and compensation are mediocre for the industry.
    Ultimately, its a good place to get your feet wet and have a little fun, but the novelty will wear off quick once the realization sets in that there is no chance at development or movement in the company.

    Advice to Management

    Consider some long term planning and


  8. Lovely

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Columbia, MO
    Former Employee - Account Manager in Columbia, MO

    I worked at Veterans United Home Loans full-time (More than a year)

    Approves of CEO
    Approves of CEO

    Pros

    really relaxed workplace. Really I'm only reviewing them so I can unlock the rest of this site

    Cons

    growing very very quickly! Can be hard to

    Advice to Management

    holla


  9. Extremely positive.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Post Closing in Columbia, MO
    Current Employee - Post Closing in Columbia, MO

    I have been working at Veterans United Home Loans (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The managers are terrific and they have integrity.

    Cons

    There are lots of changes o keep up with, but that goes with the industry.

    Advice to Management

    Keep up the good work


  10. Helpful (1)

    Freindly environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Columbia, MO
    Former Employee - Web Developer in Columbia, MO

    I worked at Veterans United Home Loans full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers, catered lunch Fridays, in house masseuse, many opportunities to advance.

    Cons

    Very few cons actually, the management is easy to work with and the co-workers are great - I hada far better experience here than almost anywhere else I've worked


  11. Rewarding but hard work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer in Columbia, MO
    Current Employee - Loan Officer in Columbia, MO

    I have been working at Veterans United Home Loans full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay, flexible hours, work environment

    Cons

    50+ hours per week
    Stressful
    Pressure to hit numbers



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