Veterans United Home Loans

www.veteransunited.com
Employer Engaged

Veterans United Home Loans Reviews

Updated February 26, 2015
Updated February 26, 2015
109 Reviews
3.9
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Veterans United Home Loans CEO Nate Long
Nate Long
92 Ratings

Review Highlights

Pros
  • Benefits - Catered lunch on Mondays, Casual Dress, Strong emphasis on work/life balance (in 12 reviews)

  • We have flexible hours and a very casual dress code which allows me to work when it's most convenient, which is ideal as a student (in 19 reviews)


Cons
  • com is that they are hiring people so fast it is very hard to keep up with every and there new positions (in 4 reviews)

  • It is a fast growing company so people are constantly getting moved and shuffled around (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Passionate, Enhancing and Fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Veterans United Home Loans full-time (less than a year)

    Pros

    I absolutely love working for such an amazing company. Supervisors and co-workers are amazingly supportive and it's a joy to see smiles every day when I get to the office. The CEO of the company is down-to-earth and every other "higher-up" I've met has been incredible!

    Cons

    Absolutely none! This is a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very rewarding, fast paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transaction Coordinator in Columbia, MO
    Current Employee - Transaction Coordinator in Columbia, MO

    I have been working at Veterans United Home Loans full-time (less than a year)

    Pros

    This company doesn't treat their values as just words, they live them out everyday. It is also very rewarding that we get the opportunity to serve those that have served our country. I also am at the Columbia location which is the corporate headquarters and I think that it's cool to see the CEO and other high ups and daily basis.

    Cons

    The workload can be a little overwhelming at times but to me that just means work stability.

    Advice to ManagementAdvice

    Keep on keepin' on.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    An amazing culture to develop professionally in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Display Advertising in Columbia, MO
    Current Intern - Display Advertising in Columbia, MO

    I have been working at Veterans United Home Loans as an intern (less than a year)

    Pros

    As a marketing intern, I was still felt my work made an impact in the company. I gained many useful skills that I can take with me as I move to different jobs. The culture and people give you motivation to not only work hard, but enjoy yourself while you do.

    Cons

    Work on the communication between different departments.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Wow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Veterans United Home Loans

    Pros

    Hands down the best company to work for. Work hard play hard. They treat employees like gold. Anyone with a negative attitude is likely too green in the professional world to understand 99% of companies don't treat employees like this. Did I mention we serve our Vets every day? What can be more rewarding than that?

    Cons

    When I hear someone complain the free snack machine is out of chips... Seriously?

    Advice to ManagementAdvice

    Keep investing in your people.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Loan Officer job is more than meets the eye.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Officer in Lenexa, KS
    Current Employee - Loan Officer in Lenexa, KS

    I have been working at Veterans United Home Loans full-time

    Pros

    Casual work environment is nice. Like the other LO's I work with. Local underwriting team is wonderful. Leads provided so you can focus on production.

    Cons

    File processing team is far below par. Difficult to work with individual processors as well as managers. Lack of consistency in accountability between departments. Managers are unprofessional in their handling of HR matters. Lack of clarity in job descriptions and responsibility. Seems to be purposeful to paying full commissions due to all responsibility landing on LO's although they have the least control over outcomes.

    Advice to ManagementAdvice

    Accountability should be even handed. Write things down. Hold executive team and operations team to same standard as production.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Get a little experience and move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MO
    Former Employee - Anonymous Employee in Columbia, MO

    I worked at Veterans United Home Loans (more than 3 years)

    Pros

    -Good company to start & get experience
    -Host lots of family oriented events
    -Free lunches (though not weekly like used to be)
    -Do great work for a great cause (veterans)

    Cons

    There is no long term planning at the company. For upper management, long term means about 7 days. There is mass hiring, followed by lay offs, followed a few days later by more hiring to replace the people laid off. Saw this cycle multiple times while there. It was disappointing see some quality co-workers get let go or moved to another role to make room for a relative or friend of management. Benefits and compensation are mediocre for the industry.
    Ultimately, its a good place to get your feet wet and have a little fun, but the novelty will wear off quick once the realization sets in that there is no chance at development or movement in the company.

    Advice to ManagementAdvice

    Consider some long term planning and

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great perks, but prepare to be overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Veterans United Home Loans full-time (more than 3 years)

    Pros

    What VU does is awesome, helping serve those who have served the country. The foundation we have does amazing things, not only for veterans, but for local people and for the employees. Everyone at VU is very family oriented and its really easy to make close friends here. The way the company treas the employees with perks and company events is a rarity in the corporate world. The pay is pretty decent, depending on your position. Most departments do live up to the company value of "be passionate and have fun",

    Cons

    Processing in particular has had a very rough time keeping up with production demands. As soon as one part of the department is adequately staffed, another part is grossly understaffed due to moving people around too much. Its not uncommon for people to work 50-60 hour weeks, plus mandatory weekends on top of that. The executive leadership of the company does genuinely care about their employees, but I feel like the message doesn't filter down through the levels of management to make the people who actually do all the work to close the loans feel appreciated enough. The communication from management tends to be lacking as well. There is hardly any opportunity for growth, and often it seems like you have to be buddies with the hiring manager to get promoted, even if other people had better credentials.

    Advice to ManagementAdvice

    Promote people who have the right skills, not just the ones who are the best producers or good friends. Communicate more with the state of the departments

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    On the fence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Veterans United Home Loans

    Pros

    Fun, flexible environment that allows good work life balance.

    Cons

    Not room for development for everyone, namely production. Only interested in developing middle management.

    Advice to ManagementAdvice

    Reach out.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Approach With Caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Veterans United Home Loans

    Pros

    Friendly co-workers; casual dress, fun activities.

    Cons

    Quality of management varies by department. It truly is an "at-will" employment arrangement.

    Advice to ManagementAdvice

    Pay attention as to why good employees leave.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Lovely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Columbia, MO
    Former Employee - Account Manager in Columbia, MO

    I worked at Veterans United Home Loans full-time (more than a year)

    Pros

    really relaxed workplace. Really I'm only reviewing them so I can unlock the rest of this site

    Cons

    growing very very quickly! Can be hard to

    Advice to ManagementAdvice

    holla

    Approves of CEO

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