ViaCell Reviews

Updated July 15, 2014
Updated July 15, 2014
5 Reviews

2.4
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Corbett
3 Ratings

Employee Reviews

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  1.  

    great start, micromanaging and low pay ruined it all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Cambridge, MA
    Current Employee - Inside Sales in Cambridge, MA

    I have been working at ViaCell full-time for more than a year

    Pros

    awesome people, amazing training, great product/service. They used to have lunch catered every other friday.

    Cons

    office is based on micro-managing - logging in and out of a time card every day, call stats everywhere, worried more about staying within your 45 minute lunch break than about who is behind on their monthly quota. No movement for career growth either.

    Advice to ManagementAdvice

    treat your employees like responsible adults and if you're going to micromanage be flexible in other areas.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Worked in sales for 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales  in  Cambridge, MA
    Former Employee - Inside Sales in Cambridge, MA

    I worked at ViaCell full-time for more than 3 years

    Pros

    -Good team of people
    - Nice office
    - Free lunch every other Friday

    Cons

    -Angry customers
    - crappy hours
    - over-night shifts

    Advice to ManagementAdvice

    No more on-call overnight shifts
    Better comp plan

    Neutral Outlook
    Approves of CEO
  3.  

    A rewarding experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Cambridge, MA
    Former Employee - Sales Representative in Cambridge, MA

    I worked at ViaCell full-time for more than a year

    Pros

    You get to work with some very interesting and dedicated people. the work environment is very stimulating. The commute is easy if you live near Boston.

    Cons

    If your a sales person looking to make $$$, you'll be dissapointed in the commission structure.. Your required to make at least 100 sales a month (at approx $2000 a sales) and you receive less than a 1 % of that in commission

    Advice to ManagementAdvice

    If you want to retain quality reps , come up with a plan that is fair to the reps.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    No new ideas in years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  Cambridge, MA
    Former Employee - Operations in Cambridge, MA

    I worked at ViaCell full-time for more than 5 years

    Pros

    Great people in mid-lower management. Location...Free oatmeal and coffee. Tuition reimbursement was a good perk if you can qualify.

    Cons

    No new ideas generated. Sales and inquiries have been collapsing for the last 3 years and the same old ideas are circulated and presented as new. Managers claim to be data driven but cherry pick the data they want to support their ideas. Pay and title is equated with intelligence which is clearly not the case. Technology is chosen to conform to corporate standards not what actually works for the business, leading to frustration and lack of tools needed to move forward. Nickle and dime good employees, the thought that everyone is replaceable, until entire departments leave at once.

    Advice to ManagementAdvice

    Get some new blood and listen to the ideas of your lower level employees. There is a lot of intelligence that goes unused, and people are demotivated. Stop trying to implement stuff you learned in business school and work on things that will actually make a difference. Try treating people with respect and tell them the truth instead of feeding them with propoganda.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Miserable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at ViaCell

    Pros

    Working in ViaCell would give you experience with dealing with difficult people

    Cons

    There is no career growth, no opportunities, employees are not well treated

    Advice to ManagementAdvice

    Enhance communication and relationship with employees

    Doesn't Recommend
    Disapproves of CEO

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