ViaWest

  www.viawest.com
Work in HR? Unlock Free Profile

ViaWest Reviews

17 Reviews

2.6
17 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Nancy Phillips
1 Rating

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Solutions Engineer  in  Denver, CO
    Current Employee - Solutions Engineer in Denver, CO

    Pros

    Having 3 days weekend and free soda and Starbucks cofee is really awesome. The guys that work there are always helping and guide you during the process of learning that job.

    Cons

    There are 12 hours shifts that are pretty rough. And the night shifts are really tough. But after a couple of weeks you get use to it.

    Recommends
  2. 2 people found this helpful  

    Security professionals, until/unless managment cleans up their act, your integrity and reputations will be at stake.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security
    Current Employee - Security

    Pros

    If it were not for the currently broke management, and in my opinion a nefarious counter culture, creating a generally oppressive cult like environment. The compensation and benefits would be fairly competitive.

    Cons

    Only, "Yes" Men/Women wanted, extended employment requires one to just nod and smile and your time in service may be temporarily extended. Expected to be a puppet where your reputation is on the line and your input is discouraged and in fact may result in termination.

    Lack of focus on challenges or potential issues and to look for risk transference, reduction or mitigation as is customary in security. Focus on such things is strongly discouraged.

    Over committing and under delivering, due to contributors not being consulted prior to setting deadlines for tasks that will take weeks set out for only days. Work life balance although promised, is not practicable and thus is not viable.

    Cult like obedience, where one cannot speak truth or kindly of anyone departed, is required. To do otherwise may and probably will cost you your job.

    Incoherent requests where successful completion of the resulting unintelligible tasks is never possible, as whatever you think was requested is always wrong and to asking for direction or clarification results in sanctions.

    Wild wild west mentality, you never know what you are going to be ordered to do. Separation of duties, is not feasible here.

    Expected to stick it to your co-workers on in-feasible arbitrary requirements without any compliance requirement or security best practice to back it up. Expected to stand your ground enforcing things that are misrepresented, and when challenged have no validity and thus having no leg to stand on.

    Not allowing others to use technology and techniques they are comfortable with to meet compliance and security requirements. Forced instead to order others to use technology and techniques they are not necessarily competent with or comfortable using.

    Token core values that only apply to management when convenient.
    Adherence to three pillars/core values by contributors may be cause for termination.

    Advice to ManagementAdvice

    Wake up before our brand hits the basement at terminal velocity.

    Our ViaWest three pillar core values are fundamentally sound. Unfortunately managements actions show that the meaning has been lost. Currently it is as if they’re just vestigial words for values, not currenlty upheld at ViaWest. Relearn the meaning of and uphold, these core values:
    Deliver Excellence
    Speak Up
    Give the benefit of the doubt

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Fast moving sales cycles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive
    Former Employee - Sales Executive

    Pros

    Dynamic sales environment. leading edge products, great commissions when quotas are attained.

    Cons

    Stressful and competitive sales environment, have one bad sales quarter and you find yourself no longer with the company.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Just a job, definitely not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Job stability; a big player in the region, not likely to be bought out.

    Cons

    Management is out of touch with how things are on the front lines.

    Some tier 1/2 engineers get more work than others due to datacenter size, but all are required to stay busy for 80%+ of the time they're on the clock regardless of workload.

    Doesn't Recommend
  6. 1 person found this helpful  

    Fast paced with great growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Operations Manager  in  Denver, CO
    Current Employee - Operations Manager in Denver, CO

    Pros

    ViaWest is a company that is experiencing rapid growth, it never gets boring, there are always an abundance of challenges to conquer. There is a vast amount of expertise in both technology and business leadership available to tap into across the many departments. Great culture and Great people! Excellent benefits package and time off availability.

    Cons

    Sometimes the fast pace can wear you down, however ample time off is provided to allow you to recharge.
    Lots of meetings.

    Advice to ManagementAdvice

    Continue your investments into your existing employee base.
    Address the concerns listed by some naysayers on this site, I believe those who feel no advancement opportunity exist here are just waiting around for those opportunities to fall into their laps. You can't make everyone happy all the time!

    Recommends
  7. 4 people found this helpful  

    AIM HIGH! - but not too high - Viawest provides a decent first place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Solutions Engineer  in  Denver, CO
    Current Employee - Solutions Engineer in Denver, CO

    Pros

    A decent place to park is provided
    The free soda is cool
    Light rail is right next to the Wazee location (they will help pay for ECO-passes)

    Cons

    The biggest thing as some people have mentioned is the culture altogether.
    Promotions can be quick but they're dependent on turnover at higher up levels. This means your new job may not exactly be secure and it also means you get to do more for the same compensation. It's pretty much title promotions. But it's not bad for a resume'
    Call Center is a great way of putting it. They are also micromanagers all the way across the board, down to what you are doing each and every minute.. But that's fine for what they pay and the benefits aren't bad.
    The main reason I work there is I live pretty close and I'll be looking to move on.

    Advice to ManagementAdvice

    It would be cool to get some energy drinks in the fridge like Rockstar or Monster or something like that. It would also be nice if we could get some kickdowns like all the higher ups get like Rockies tix or Broncos tix.

    Doesn't Recommend
  8. 3 people found this helpful  

    Lost Years of my Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Role  in  Denver, CO
    Former Employee - Lead Role in Denver, CO

    Pros

    Cool view of the Rocky Mountains. Benefits are pretty good. Can get pretty busy but this is actually not a good thing.. it's complete chaos. I did get a title though.

    Cons

    Company acts as though you owe them your time. Constant threats of write ups from micromanagers at every level. The worst was the former VP and his cowboy frat boy mentality. Oh boy. The benefits as I said are pretty good, but getting time off is not easy. I read some of these other reviews and it's true that there is a call center mentality. I got promoted but it took forever and mostly because so many people figured it out and left. People get promoted in areas where they have no experience, and end up being trained by the very people who were denied promotions. I'm sorry but I have to tell the truth. No decision ever makes sense or has any transparency. Company cares nothing for the employees, and can not be honest with its employees. I'm not disgruntled I just hope to maybe change one person's mind that is thinking of working here at least those with experience.

    Advice to ManagementAdvice

    At a minimum, be up front with your practices. That way people can prepare themselves for how things are really done there. This is more or less deception and you should throw this one thing out and perhaps that would be acceptable. Also stop sending your HR people to the site and saying false positive things, it's obvious and a well-known secret. Turn this thing around and get some real positive reviews instead.

    Doesn't Recommend
  9. 1 person found this helpful  

    Dream job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    Pros

    Viawest is a great company to work for, it's one of the leaders in it's field for a reason, it treats the employees right, and in turn the employees give the customers great service. Management doesn't hold you at arm length or breath down your neck, they talk to you and actually care. Management, and pretty much everyone becomes more of a friend than a co-worker.

    Cons

    I really haven't come across any cons. the only possible con is 12 hour shifts are a bit long, however it gives you more days off in the week.

    Advice to ManagementAdvice

    Keep up the good work. The employees are your most valuable asset, and you know it. Viawest has great capabilities.

    Recommends
  10. 4 people found this helpful  

    Viawest hires people for dead-end careers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Decline to State  in  Denver, CO
    Current Employee - Decline to State in Denver, CO

    Pros

    There are none. Take the job if you need basic benefits for a little while. Don't believe the "best companies to work for" thing in Colorado. It's a scam.

    Cons

    Lack of transparency. Lack of promotion opportunities. Mistruths and brainwashing from management.
    Do you like tracking every minute of what you do every day? Down to the minute? Do you like that feeling where you're working at a McDonald's? This is basically a fast food joint.
    Do you like being told you are expendable every month? You can be replaced easily, that's an actual monthly statement from senior management.

    Advice to ManagementAdvice

    Sooner or later treating people this way is going to create some real problems for you.

    Doesn't Recommend

Worked for ViaWest? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.