Viceroy Hotel Group Reviews

Updated June 27, 2015
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3.2
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Bill Walshe
4 Ratings

18 Employee Reviews

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  1. Great, growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Viceroy Hotel Group full-time (More than 3 years)

    Pros

    Great benefits, competitive pay.

    Cons

    Limited hotels, so limited travel benefits.


  2. Laid back place to work at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Viceroy Hotel Group

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    laid back environment, hotel provided meals

    Cons

    overall hotel did not run smoothly.


  3. Loved my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Housekeeping in Snowmass Village, CO
    Former Employee - Director of Housekeeping in Snowmass Village, CO

    I worked at Viceroy Hotel Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a team environment

    Cons

    You work quite a bit

    Advice to Management

    Keep listening


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. bqt manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Manager in Miami, FL
    Former Employee - Banquet Manager in Miami, FL

    I worked at Viceroy Hotel Group (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Not much to say. Allowing to wearing jeans is the only one for me.

    Cons

    pay, equipment, organizational structure, job knowledge.

    Advice to Management

    get professional


  6. Decent Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Agent in Miami, FL
    Former Employee - Guest Service Agent in Miami, FL

    I worked at Viceroy Hotel Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Location, flexible hours, good pay.

    Cons

    Management at the time was completely mis guided and not helpful. Tended to be rude and condescending. Some co-workers given special treatment.


  7. Helpful (1)

    Poorly organized, toxic culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Office in Los Angeles, CA
    Former Employee - Corporate Office in Los Angeles, CA

    I worked at Viceroy Hotel Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some very good people work here. I enjoyed time with warm, friendly colleagues.

    Cons

    The corporate office is a cold, sterile, unwelcoming place. The CEO is unpredictable and likes to frequently launch into loud tirades for the office to hear. A toxic culture has ensued with patronizing attempts by HR to improve moral. The nail on the coffin for me was after one year, I learned people working beneath me were making much more money.

    Advice to Management

    Sell to Starwood


  8. Glad I don't work there anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage in Santa Monica, CA
    Former Employee - Food and Beverage in Santa Monica, CA

    I worked at Viceroy Hotel Group full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Above Minimum Wage Health Benefits Santa Monica is a decent location

    Cons

    You are a cog in a machine You have to commit your life to it in order to move up No control over schedule- Very inflexible = Difficult Work Life Balance, you are at their mercy Pay isn't high enough to warrant the ridiculously high standards management holds you to Items were constantly out of stock or misplaced Everyone there is miserable Often times there is no parking due to events at the hotel so you have to park offsite and wait to get reimbursed Food is overpriced and not very good, even with the 50% discount they give you Poor design of hotel means service can be inefficient. For example having the kitchen on a different floor from the main dining area.

    Advice to Management

    Allow people more control over schedules Have everything stocked up Listen to employees and actually care what they have to say


  9. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Manager in Miami, FL
    Former Employee - Senior Sales Manager in Miami, FL

    I worked at Viceroy Hotel Group full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Small boutique hotels provide a sense of place

    Cons

    Limited financial resources and limited career potential

    Advice to Management

    Consistency


  10. It was a great company prior to 2007

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Viceroy Hotel Group full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company culture and people were great.

    Cons

    A lot of layoffs at the corporate office starting around 2008, company was trimmed down to an skeleton crew that had to work lots of hours to make up for the laid off employees. If you are considering a job at their Corporate office in Los Angeles, beware since the company hasn't grown much in the past 5-6 years. They tend to lose hotel management deals when hotels in their portfolio get sold to other investors.

    Advice to Management

    Be honest to your employees


  11. My experience was absolutely phenomenal.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Concierge in New York, NY
    Former Employee - Head Concierge in New York, NY

    I worked at Viceroy Hotel Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It is a boutique hotel which gives me an opportunity to be more intimate and responsive to guests.

    Cons

    Too much politics involved in our particular property.

    Advice to Management

    They have to stop being dictators with their employees.



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