Victoria's Secret Stores

  www.victoriassecret.com
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Victoria's Secret Stores Reviews in Chicago, IL

Updated August 10, 2014
Updated August 10, 2014
1,438 Reviews

3.3
1,438 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
513 Ratings

Review Highlights

Pros
  • Great discount and deals given to employees on different products every other month (in 93 reviews)

  • 30% employee discount with some free bras throughout the year (in 77 reviews)


Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 66 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 56 reviews)

More Highlights

48 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Really enjoyed working at Victoria's Secret.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Geneva, IL
    Former Employee - Sales Associate in Geneva, IL

    I worked at Victoria's Secret Stores part-time for more than a year

    Pros

    It was a really great group of people to work with. Enjoyed going to work each day.

    Cons

    Pay could be a bit better. But I guess that's what you can expect from an entry-level, part-time job.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I love being there because I feel supported by my management team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Chicago, IL
    Current Employee - Anonymous in Chicago, IL

    I have been working at Victoria's Secret Stores full-time for more than 8 years

    Pros

    Our company has a website that list all the higher level careers so there's opportunity to move up. Plus, they've started this new thing, it's basically commission so you get more money if you make your goals.

    Cons

    If you don't make your goals you wont get any hours and can eventually be let go.

    Advice to ManagementAdvice

    Get rid of that firing clause. It makes you feel like your jobs not secure and makes you feel unease.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The worst company to ever work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bra Stylist  in  Chicago, IL
    Current Employee - Bra Stylist in Chicago, IL

    I have been working at Victoria's Secret Stores part-time for more than a year

    Pros

    The pros was the discounts and the free items you got

    Cons

    The cons were the management was horrible. They would want you to work like a slave for them. They also had a store manager that was very unprofessional. The managers would talk all day long and get mad if the employees did what they did. They created a stupid Spah that made half the store get fired.

    Advice to ManagementAdvice

    Advice to management you do not know what you are doing sitting in a office sending orders but don't know actually what goes on in stores. There is also no room for advancement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great Company for Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Norridge, IL
    Former Employee - Sales Associate in Norridge, IL

    I worked at Victoria's Secret Stores part-time for more than a year

    Pros

    Their training's are very helpful. It's the best training I have ever seen in retail. I love the first free bra you get to take home so you can sell it to the customer the next day. Not a lot of companies do that for their employees and it is one of the smartest "marketing" moves a company can make to drive up their sales. How else is the employee suppose to sell if they have never tried it? And VS makes that experience available free of charge. They have a lot of meetings that help relationships grow between management and employee.

    Cons

    Like all clothing retail, you get very catty girls who love to gossip. I don't see growth for a career. I would suggest this company to students- its not a career though.

    Advice to ManagementAdvice

    I'm not sure if VS does donations but, instead of destroying returned bras, VS should donate to shelters with women who cannot afford a bra or other countries. You completely tear the bra apart so no one would ever be able to use it, but people love people who care and are generous. So if donations are publicized, you might drive more sales with women and men who love going green and caring for their world. And let's face it, this generation is completely into going green and caring for the world and the people who occupy it. Being a person who loves people who donate because they care and are generous, it tore me apart to see such good bras being mutilated when they could have been given as donations.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Mundane and Unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Wrap  in  Chicago, IL
    Current Employee - Cash Wrap in Chicago, IL

    I have been working at Victoria's Secret Stores part-time for less than a year

    Pros

    Good pay. Lots of free or discounted things, good warm up before each shift. Great if you're a sales associate, lots of hour for them.

    Cons

    They slowly are phasing out cashiers at my location and gave the sales associates mobile registers and mini cash wrap stations to check their customers out at, instead of bringing them to the cashiers. We receive little praise and are expected to sell a quota of Angel Card's every shift in order to maintain our hours. Or thats what they told us, until they completely cut our shifts this week in order to give more hours to the sales associates.

    Advice to ManagementAdvice

    Stop giving sales associates the power to check their customers out. It causes them not to clean up their sections because they are too focused on getting their names to a sale.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great customer service and sales skills development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Victoria's Secret Stores part-time for more than a year

    Pros

    Victoria's Secret has a very thorough training program which provides its associates with great sales skills as well as hospitality and customer service values. What I learned at this job has helped me in sales jobs later on.

    Cons

    There is not much opportunity for growth--sales associates usually only move up to management after years of working there full-time (which can be grueling, as most retail vets know). There also tends to be a focus on the negatives, like low sales or not enough email sign-ups, rather than the outstanding work of some associates.

    Advice to ManagementAdvice

    Be sure to continue to recognize the hard work of sales associates.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Customer Experience Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Experience Lead  in  Chicago, IL
    Former Employee - Customer Experience Lead in Chicago, IL

    I worked at Victoria's Secret Stores part-time for less than a year

    Pros

    Fun atmosphere, opportunity to try out different positions during holiday with pay increase, free or discounted merchandise monthly

    Cons

    Takes a long time to get promoted even with a degree, pay is very low, too many women and can get catty at times, on call shifts leave you in limbo a lot which makes it hard to schedule things outside of work

    Neutral Outlook
  9. 1 person found this helpful  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Schaumburg, IL
    Current Employee - Sales Associate in Schaumburg, IL

    I have been working at Victoria's Secret Stores part-time for less than a year

    Pros

    Salary recently increased to significantly because of a new pilot sales program launched in the Chicago area. The job itself isn't hard. Working environment is clean and smells good!

    Cons

    Lots of pressure from management to maximize sales, even when traffic is very sparse. Threat of being terminated if sales do not meet company standards for several months in a row.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Oak Brook, IL
    Current Employee - Sales Associate in Oak Brook, IL

    I have been working at Victoria's Secret Stores part-time for less than a year

    Pros

    Free employee gratis. That's IT. Coming from an individual who's had several years retail sales experience.

    Cons

    Constant micromanagement, unrealistic sales goals, aggressive/obnoxious sales approach. Low morale in commission based culture. No team culture - "sales thieves" on a daily basis. Sales recovery is horrid, staying way beyond your scheduled shift.

    Advice to ManagementAdvice

    Back off & stop the incessant coaching - unmotivating & insulting. Let's see you achieve unrealistic goals for one day. On call shifts are ridiculous - work on your scheduling.

    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Don't do it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Category Manager  in  Chicago, IL
    Former Employee - Category Manager in Chicago, IL

    I worked at Victoria's Secret Stores full-time for more than a year

    Pros

    Overall VS could be a great place to work with the right leadership team. It has an amazing opportunity for advance for sales associates and the discount and perks are awesome.

    Cons

    The hours suck-you are required to stay until the store is closed out-sometimes 3 hours after your scheduled shift. My manager pitted one another against each other and the gossip was rampant in my store. Total unprofessional environment with a lazy SM. You were hourly but then expected to complete things with no time allotted within your work day so that meant taking things home and not being paid for your time. VS is not all about the customer-they are all about the $$. I had great ideas for my categories, but was never allowed to do anything although I was to have a Store Manager mentality. Some people love it, I dreaded going to work every single day.

    Doesn't Recommend
    Disapproves of CEO

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