Victoria's Secret Stores Reviews

Updated April 17, 2015
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3.3
1,942 Reviews
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Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
701 Ratings

Pros
  • Great discount and deals given to employees on different products every other month (in 106 reviews)

  • 30% employee discount with some free bras throughout the year (in 91 reviews)

Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 79 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 67 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Tracy, CA
    Current Employee - Sales Associate in Tracy, CA

    I have been working at Victoria's Secret Stores part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Really nice co workers, good hours

    Cons

    30 minute lunch, too much drama, bad pay

  2. I was working as a Customer Service Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Kettering, OH
    Former Employee - Customer Service Representative in Kettering, OH

    I worked at Victoria's Secret Stores

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was great working there. I had fun learning bout new products.

    Cons

    Some customers can be mean.

    Advice to Management

    Keep working toward great success

  3. Campus Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was always encouraged to grow and learn in the company.

    Cons

    Small stipend that didn't compensate the hours worked for the hours paid

    Advice to Management

    Give more incentives for improvement

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Best Retail Training You Will Ever Get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chesterfield, MO
    Former Employee - Sales Associate in Chesterfield, MO

    I worked at Victoria's Secret Stores part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Victoria's Secret does a phenomenal job to make sure each and everyone of their employees is confident and knowledgeable about their products. I have worked retail previously before here, and nothing has helped me as much as working for them. I truly feel that once someone can work for Victoria's Secret, they can really work anywhere. I was welcomed with open arms and the whole team and management did a multitude a follow-ups through the day to see how I could better myself. Managers set goals for each associate based on their strengths and personalities. Reading some of these reviews makes me very sad, because I worked for an amazing store, but I do believe that you can get awful customer service in any place you shop. So before you blame the entire company, maybe you just need to switch stores.

    Cons

    Like any retail job, you will get nasty customers. I did my very best to try to do anything in my power to create a returning customer, no matter what it took, but some people are just rude and awful. I saw more nasty customers at Victoria's Secret than any job I had worked in the past.

    Shoplifting was also a huge problem. Not being able to keep new products in the store really sucked, especially when we would have those forever customers who would come in for specific items, only to find out that everything walked out the door.

    Advice to Management

    I really have no advice to the management, or at least mine anyways. I guess if some of these stores are as bad as the reviews say, then management should damn well be reading these to see how they can grow and change from this. I really wish all VS stores could be like the one I came from.

  6. Great company with great incentives!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist

    I have been working at Victoria's Secret Stores part-time (more than a year)

    Pros

    If you're a sales associate, you get your hourly pay plus commission if you meet your sales goals!
    they have an internship program called AIM to grow within the company

    Cons

    Sometimes stressful due to the sales goals you have to make

  7. TAP supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Manchester, NH
    Current Employee - Supervisor in Manchester, NH

    I have been working at Victoria's Secret Stores full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    the company is vey progressive and always moving forward

    Cons

    retail hours aren't great, nights and weekends are a requirement

    Advice to Management

    associates who want to move up in the company should be valued and developed

  8. Awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -Growth
    -Great colleagues
    -Supportive
    -Fast paced
    -Willing to work with schedule

    Cons

    -Rude customers
    -Hours
    -Closing hours
    -Not informative on promotions

  9. Beauty Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team, excellent training and supervisors always touch base to ensure your success.

    Cons

    Getting hours was sometimes hard.

    Advice to Management

    Allow associates to wear pink or black ;)

  10. Sales Support Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate in Toledo, OH
    Current Employee - Sales Support Associate in Toledo, OH

    I have been working at Victoria's Secret Stores part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Discount, Co-Workers, Environment, Schedules, Fun, Pay

    Cons

    Hours, Goals, Long Hours, Customers

  11. What a fun place to work while in college!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Tulsa, OK
    Former Employee - Sales Associate in Tulsa, OK

    I worked at Victoria's Secret Stores part-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hours, coworkers, the products are wonderful and we got new bras free at launch. The discount was good and they work with you on hours. They take good care of their employees and customers.

    Cons

    Sometimes working overnight shifts.

    Advice to Management

    Keep doing what your doing.

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