Victoria's Secret Stores Reviews

Updated July 3, 2015
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3.3
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Recommend to a friend
Approve of CEO
Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
760 Ratings

Pros
  • A great discount to wear what you sell (in 106 reviews)

  • So free bras & panties sometimes (in 91 reviews)

Cons
  • No work/life balance for managers (in 79 reviews)

  • The fact that they do call in shifts (in 67 reviews)

More Pros and Cons

2,176 Employee Reviews

Sort: Popular Rating Date
  1. Victoria's Secret

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, and serious opportunity for career growth. Must be committed to traveling and learning. They work hard to hire great leaders.

    Cons

    Work life balance - have to have an extremely flexible schedule and be prepared to have full accountability to your teams actions. Tough to balance out of work life.

    Advice to Management

    Have an extremely open channel of communication between yourself and your direct report. The business is run by people for people.


  2. Sales

    Former Employee - Sales Associate in Elgin, IL
    Former Employee - Sales Associate in Elgin, IL

    I worked at Victoria's Secret Stores (More than a year)

    Pros

    Fun, easy, incentives are good.

    Cons

    Too much pressure to meet sale goals. Pay isn't great.


  3. Sales associates who care about what they do

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Supervisor in Henrico, VA
    Former Employee - Seasonal Supervisor in Henrico, VA

    I worked at Victoria's Secret Stores part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They make you feel like part of a global family. Since VS is a global brand, trainings occur often to stay up to date on the most recent products and fashion trends. Training is top-notch and you frequently get gratis (free) items. Corporate believes that if you own the bra, fragrance, panty, whatever, and love it, you can provide personal testimony and selling will be a piece of cake! After working at VS for five years, I honestly have no desire to wear any other lingerie brand or other fragrances besides VS and Bath and Body Works. They make you feel passionate about the products!

    Cons

    Competition for hours...like most retail, unless you're at management level, you may not get many hours every week.
    They have (or at least had) a pretty lenient return policy. Great for the dishonest customer, not for the store.

    Advice to Management

    Get stricter on the return policy. I saw way too many customers come in with a bra that was clearly YEARS old and demand an exchange because the bra didn't fit anymore. Well...#1: women's bra size fluctuates and it's recommended to get a fitting every six months and #2: you can't expect to buy one bra and then be granted lifetime "switch it out" access! Grow up and buy a new bra.


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  5. Category Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Manager
    Current Employee - Category Manager

    I have been working at Victoria's Secret Stores full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company provides fantastic insurance benefits to their management, as well as promotion within the company, and in-store continuing education training.

    Cons

    Poor work/life balance, and high emphasis on credit card goals.

    Advice to Management

    When rolling out a new store complement, it would be beneficial to alert employees so they do not feel blindsided by new changes in management in order to help retention.


  6. Anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Victoria's Secret Stores (More than a year)

    Pros

    Great staff..good discount..vacation..Great to shop ..beautiful people..always busy..seeing different people every day...easy systems to learn

    Cons

    Poor management..no teamwork..a lot of favoritism...managers don't know how to handle stressful situations...no work life balance..no coordination

    Advice to Management

    Need to hire people who can actually do the job


  7. Fair company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Commission and bonuses available.
    Monthly gratis
    Decent pay

    Cons

    Most positions are part time
    May not always get favorable hours

    Advice to Management

    Management should consider more regular set schedules and promoting within the company more often. Also larger yearly raises. 20 cents doesn't make a difference really!


  8. Product manager/sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager/Sales in Norfolk, VA
    Current Employee - Product Manager/Sales in Norfolk, VA

    I have been working at Victoria's Secret Stores full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You can receive bonuses and employee gratis along with working with great people.

    Cons

    Sometimes you work extremely long hours and if you're management team isn't cohesive, the store will fail.

    Advice to Management

    Stay on the same page with each other.


  9. Sales Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Victoria's Secret Stores part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good people, lots of hours, and fun job.

    Cons

    Pay is low, and hours can be inconvenient.


  10. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast Paced
    Fun Environment
    Great training for management

    Cons

    Associate Pay
    Work/ Life Balance is hard to maintain
    Not a lot of contact with upper management

    Advice to Management

    Listen to your associates and create jobs in the stores. They need more management to help facilitate training and coaching.


  11. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at Victoria's Secret Stores part-time (More than a year)

    Recommends
    Recommends

    Pros

    Very nice work environment, fun and energetic environment, and good pay.

    Cons

    It's very competitive so that can cause conflict between employees,

    Advice to Management

    I don't have any words to say to the management. They were awesome.



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