Victoria's Secret Stores

www.victoriassecret.com
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Victoria's Secret Stores Reviews

Updated March 5, 2015
Updated March 5, 2015
1,824 Reviews
3.3
1,824 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
662 Ratings

Review Highlights

Pros
  • Great discount and deals given to employees on different products every other month (in 106 reviews)

  • 30% employee discount with some free bras throughout the year (in 91 reviews)


Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 79 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun working experience, cross -trained, great atmosphere. Level headed fair managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Bra Specialist/Processing/Cashier in South Portland, ME
    Former Employee - Sales/Bra Specialist/Processing/Cashier in South Portland, ME

    I worked at Victoria's Secret Stores part-time (more than a year)

    Pros

    Fun working environment, great co-workers. 30% discount, cross training offered and encouraged. fun meetings, free merchandise when new products are launched.

    Cons

    Low Pay, Only full time hours offered to managers. On-call days. Promotions -- but not raises???

    Advice to ManagementAdvice

    Great management in my experience.

    This was a great job, the only problem was the pay and the hours were not enough to sustain it as a career.If these were better I would have stayed for a long time, possibly permanently if there was a management opportunity available.

    You are able to cross train, if you want to learn something, they will train you the next day.

    I was given a promotion, but I was never given a raise??? I'm not sure why that was the case..doesn't really compute for me??? You are given automatic raises every year, which was nice...They were usually 25 cents. Very flexible for college students or people who have other jobs...It really is a great part - time job, I wish that I didn't quit, plus the discount was nice.

    Overall it was a positive experience. I learned valuable skills that I believe have helped me get various other jobs.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Fun job, but management at my store was bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Southlake, TX
    Former Employee - Sales Associate in Southlake, TX

    I worked at Victoria's Secret Stores part-time (less than a year)

    Pros

    Discounts, fun atmosphere and people

    Cons

    I got scheduled against my availability, and we had call in shifts so you never know if you have work til the day of.

    Advice to ManagementAdvice

    Don't schedule people against their availability, try not to be like caddy teenage girls and show favoritism.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Victoria's Secret is a great company that values customers, employees and quality product.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Planner
    Former Employee - Planner

    I worked at Victoria's Secret Stores full-time (more than 10 years)

    Pros

    There is ample opportunity for advancement or working with other brands within LBrands. The leadership communicates strategies and direction which is cascaded down. Your work will be recognized and valued.

    Cons

    Work life balance is a challenge; you have to make it work for you.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good environment, helpful management.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Pros

    Free outfits and there is always way to move up in the company.

    Cons

    No credit for getting credit cards.

  6.  

    Love working there but tired of retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Cleveland, OH
    Current Employee - Sales Associate in Cleveland, OH

    I have been working at Victoria's Secret Stores part-time (more than a year)

    Pros

    Discount, and positive work enviornment

    Cons

    Don't get raises often and over scheduled

    Recommends
    Positive Outlook
  7.  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Sales Associate in Erie, PA
    Current Employee - Sales Associate in Erie, PA

    I have been working at Victoria's Secret Stores part-time (more than a year)

    Pros

    The company wants you to know its products—they give employees gratis & discounts so that they know & love the inventory. They also provide benefits. Really good experience; I feel I understand the operations behind a retail store.

    Cons

    Very competitive among some associates depending on position. People have selling goals and this causes problems.

    Advice to ManagementAdvice

    Need to stress that associates should work as a team to better run the store together. The competitive atmosphere is causing cattiness.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Learned a lot on how to provide top customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Victoria's Secret Stores part-time (more than a year)

    Pros

    -nice perks
    -working at well known top retail company
    -great training on customer service
    -interesting customers
    -work is sometimes challenging

    Cons

    -entry level
    -work politics
    -having to face hard-to-deal-with customers
    -hard to move up the ladder
    -on call shifts

    Advice to ManagementAdvice

    I have worked with great managers at a high value store, managers there were superb. Very professional and admirable. I have also worked at a low value store where there were a lot of politics going on, and the managers were not very professional.

    Recommends
    Neutral Outlook
  9.  

    overall great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Category Manager
    Former Employee - Category Manager

    I worked at Victoria's Secret Stores full-time (more than 3 years)

    Pros

    Associate discount and gratis (free products), fun work environment, great interactions with team members and clients, competitive pay

    Cons

    Micro managed, pressure from upper management to perform, cliques and favoritism, competitive and cut throat

    Approves of CEO
  10.  

    I loved working for Victoria's Secret

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Danville, VA
    Former Employee - Sales Associate in Danville, VA

    I worked at Victoria's Secret Stores part-time (more than a year)

    Pros

    -gratis nearly every month (free/$15 new products to give personal testimony)
    -

    Cons

    -now sales associates work for commission
    -blackout dates during all of December-January and June (cannot take off during these months because of holidays and sales)

    Recommends
    Positive Outlook
  11.  

    Life changing experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Manager in Lansing, MI
    Current Employee - Category Manager in Lansing, MI

    I have been working at Victoria's Secret Stores full-time (more than a year)

    Pros

    Great company to work for. Good work life balance. Bonus programs. Continuous training for growth.

    Cons

    Expect to work weekends.

    Recommends
    Positive Outlook

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