Victoria's Secret Stores

www.victoriassecret.com
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Victoria's Secret Stores Reviews

Updated March 3, 2015
Updated March 3, 2015
1,817 Reviews
3.3
1,817 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
659 Ratings

Review Highlights

Pros
  • Great discount and deals given to employees on different products every other month (in 106 reviews)

  • 30% employee discount with some free bras throughout the year (in 91 reviews)


Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 79 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Victoria's Secret is a great company that values customers, employees and quality product.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Planner
    Former Employee - Planner

    I worked at Victoria's Secret Stores full-time (more than 10 years)

    Pros

    There is ample opportunity for advancement or working with other brands within LBrands. The leadership communicates strategies and direction which is cascaded down. Your work will be recognized and valued.

    Cons

    Work life balance is a challenge; you have to make it work for you.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good environment, helpful management.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Pros

    Free outfits and there is always way to move up in the company.

    Cons

    No credit for getting credit cards.

  3.  

    Love working there but tired of retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Cleveland, OH
    Current Employee - Sales Associate in Cleveland, OH

    I have been working at Victoria's Secret Stores part-time (more than a year)

    Pros

    Discount, and positive work enviornment

    Cons

    Don't get raises often and over scheduled

    Recommends
    Positive Outlook
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  5.  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Sales Associate in Erie, PA
    Current Employee - Sales Associate in Erie, PA

    I have been working at Victoria's Secret Stores part-time (more than a year)

    Pros

    The company wants you to know its products—they give employees gratis & discounts so that they know & love the inventory. They also provide benefits. Really good experience; I feel I understand the operations behind a retail store.

    Cons

    Very competitive among some associates depending on position. People have selling goals and this causes problems.

    Advice to ManagementAdvice

    Need to stress that associates should work as a team to better run the store together. The competitive atmosphere is causing cattiness.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Learned a lot on how to provide top customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Victoria's Secret Stores part-time (more than a year)

    Pros

    -nice perks
    -working at well known top retail company
    -great training on customer service
    -interesting customers
    -work is sometimes challenging

    Cons

    -entry level
    -work politics
    -having to face hard-to-deal-with customers
    -hard to move up the ladder
    -on call shifts

    Advice to ManagementAdvice

    I have worked with great managers at a high value store, managers there were superb. Very professional and admirable. I have also worked at a low value store where there were a lot of politics going on, and the managers were not very professional.

    Recommends
    Neutral Outlook
  7.  

    overall great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Category Manager
    Former Employee - Category Manager

    I worked at Victoria's Secret Stores full-time (more than 3 years)

    Pros

    Associate discount and gratis (free products), fun work environment, great interactions with team members and clients, competitive pay

    Cons

    Micro managed, pressure from upper management to perform, cliques and favoritism, competitive and cut throat

    Approves of CEO
  8.  

    I loved working for Victoria's Secret

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Danville, VA
    Former Employee - Sales Associate in Danville, VA

    I worked at Victoria's Secret Stores part-time (more than a year)

    Pros

    -gratis nearly every month (free/$15 new products to give personal testimony)
    -

    Cons

    -now sales associates work for commission
    -blackout dates during all of December-January and June (cannot take off during these months because of holidays and sales)

    Recommends
    Positive Outlook
  9.  

    Great company that takes time to get to know the employees.

    Former Employee - Sales Associate/Cashier in Knoxville, TN
    Former Employee - Sales Associate/Cashier in Knoxville, TN

    I worked at Victoria's Secret Stores part-time (more than a year)

    Pros

    Great work environment, you get a lot of hours, pretty flexible around school schedule

    Cons

    You have a call in before or after almost every shift. You hardly know what time you'll actually be working. Closing takes FOREVER

    Advice to ManagementAdvice

    Try working on the scheduling so hours are more consistent

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Life changing experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Manager in Lansing, MI
    Current Employee - Category Manager in Lansing, MI

    I have been working at Victoria's Secret Stores full-time (more than a year)

    Pros

    Great company to work for. Good work life balance. Bonus programs. Continuous training for growth.

    Cons

    Expect to work weekends.

    Recommends
    Positive Outlook
  11.  

    Good place to work if you're the right "type"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Pros

    Discount was nice, not applicable on sale merchandise.

    Cons

    Lots of accusations of buying merchandise for other people which is against the rules. Discount was only to be used for your "spouse and legitimate children", which I found to be intrusive on my personal life.

    Recommends
    Neutral Outlook
    No opinion of CEO

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