Victoria's Secret Stores Reviews

Updated April 23, 2015
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3.3
1,955 Reviews
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Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
703 Ratings

Pros
  • Great discount and deals given to employees on different products every other month (in 106 reviews)

  • 30% employee discount with some free bras throughout the year (in 91 reviews)

Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 79 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 67 reviews)

More Pros and Cons

Employee Reviews

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  1. Category Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Love the store and the discount. The girls I work with are awesome. Pay is good and I usually don't work overtime.

    Cons

    Holidays are brutal. Visuals are most interpretation because the guidence we get are usually unrealistic. Which can be fun but also frustrating because you have no idea what you're getting in shipment so you never know what you're going to walk into. Also, I spend way to much time playing mediator on the sales floor because associates are paid a form of commission.

    Advice to Management

    Ask more feedback from your managers.

  2. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers/fun environment/ good discount

    Cons

    Long hours/rude customers/ a bit unorganized

  3. Fun place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    In order to better inform customers about product, new product was given to employees for free, or significantly discounted costs.

    Cons

    I don't like being required to push store credit cards to customers.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Visuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Associate
    Current Employee - Visual Associate

    I have been working at Victoria's Secret Stores part-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I think I got lucky, but I work with a great team and have made many friends working at my specific store location. They are great about working with your school/other work schedules. The employee discount/deals on product is good as well. The company as a whole has good values.

    Cons

    I have worked at VS for 6 years. I could have moved up to various supervisor roles but they don't offer full time status with benefits unless you are a store manager. I have expressed numerous times that I am interested in taking my career to the corporate level but nothing ever comes of this. Now I basically work there for the easy money, job stability, and gaining experience that I will most likely take to another company.

  6. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Sales Associate/Cashier in Albany, NY
    Former Employee - Sales Associate/Cashier in Albany, NY

    I worked at Victoria's Secret Stores (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great environment and staff

    And the discount

    Cons

    Inconsistent hours and long floor set hours

  7. Fun Brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun Brand, nice work environment

    Cons

    Replenishing the stores, folding clothes/ panties took more time than needed

  8. Sales Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Vancouver, BC (Canada)
    Former Employee - Sales Support in Vancouver, BC (Canada)

    I worked at Victoria's Secret Stores full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great team, management well prepared, good training support, benefits and career opportunities.

    Cons

    Work at weekends and holidays

    Advice to Management

    I believe the management are in the right path, just keep improving and investing in the staff's training.

  9. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great environment, freebies, flexible hours

    Cons

    Change in management, hourly pay was low

    Advice to Management

    Pay more!

  10. Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive work environment, support from superiors readily available, continuous job education

    Cons

    retail hours (nights, weekends, etc), on your feet for long periods of time.

  11. Helpful (1)

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    You receive a lot of discounted items, such as when you start you get quite a few free things, as well as really good deals on others. Each month they give away a free bra, or a bra really cheap, or a free perfume or really cheap. Its a great place to work if you like to wear their under garments! The company has a lot of opportunities as well. There is plenty of room for growth.

    Cons

    The commission environment makes it a very hostile place to work as a Sales Associate, because the people that work out on the floor steal sales, and do anything at all costs in order to make their average sales for the month so they get their incentive check, its all about whether you're okay with that sort of environment and stress or not.

    Advice to Management

    Watch how your Sales associates sell, because there is a lot of un fair selling going on in the store. Also, don't fraternize between management and sales associates, when there is commission involved in the job description, management hanging out with sales associates that are stealing sales, and being unfair makes it miserable for everyone else that works there because management just lets it happen. Watch your sales associates closely.

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