Victoria's Secret Stores

  www.victoriassecret.com
  www.victoriassecret.com

Victoria's Secret Stores Reviews

Updated October 24, 2014
Updated October 24, 2014
1,553 Reviews
3.3
1,553 Reviews
Rating Trends

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Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
564 Ratings

Review Highlights

Pros
  • Great discount and deals given to employees on different products every other month (in 103 reviews)

  • 30% employee discount with some free bras throughout the year (in 88 reviews)


Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 76 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 64 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's fast paced and ALWAYS be open for change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in Columbus, OH
    Current Employee - Sales Specialist in Columbus, OH

    I have been working at Victoria's Secret Stores full-time (more than 3 years)

    Pros

    A great discount to wear what you sell.

    Cons

    Miscommunication of managers. Very clicky. Standing all day.

    Advice to ManagementAdvice

    Better communication. Reward those that are making a positive difference in your stores.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Empowering Environment for low pay and little room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Flow Supervisor in Jackson, MI
    Former Employee - Merchandise Flow Supervisor in Jackson, MI

    I worked at Victoria's Secret Stores part-time (more than 3 years)

    Pros

    Empowering Evironment
    Educational
    Positve Team Environment
    Culture
    Philanthropic
    Great Incentives
    Fun
    Energetic

    Cons

    Very Low Pay
    Hard to have growth within the company
    Employees are expendable
    Expectations too high for pay level
    Separation of Management and Employees leads to sometimes hostile work environment
    Lack of support from company for low volume location
    No affordable benefits for lower level employees
    Extreme income fluctuation even with open availability to work
    Does not allow for true community support

    Advice to ManagementAdvice

    This company was, in all, my favorite job I've ever had. In the end, I couldn't survive on the wage. I understand that retail pay is not very high. However, it is a specialized sector of retail that the associates and managers are expected to be the experts of, after all Victori's Secret is Best at Bras. I think, that Victoria's Secret Culture is a great idea with poor follow through. Value your low level employees, they pave the way for you to, not just make money, but do better. Better in sales, Better at Bras, Better at being a part of the community.

    Allow for locations to support thier local community through more than a canned food drive. Allow for donations. Allow for the store to go into the community and support it. The community supports the store, so the store should support back.

    Don't forget the small stores, don't forget the small communities, and don't forget the "small" employees. These are the backbone of your organization.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Company has gone from focusing on the customer and associate experience to money, money, money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Manager
    Current Employee - Category Manager

    I have been working at Victoria's Secret Stores full-time (more than 10 years)

    Pros

    I enjoy my teammates and have made a lot of lifetime friends there.

    Cons

    You work almost every weekend and every holiday. Management now has discretion when it comes to new hire pay rates, so a newbie can make $10+ per hour, when a tenured, amazing associate still only makes $7.50. It's also going to commission based, which they are calling "bonusing"

    Advice to ManagementAdvice

    Treat people fairly, and don't forget about your best, most tenured associates. They are the ones that really run the store and keep your loyal customers coming back

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Pay Sucks

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Pros

    Nice Discounts
    Fun atmosphere
    Great Co-workers
    Loving Mangers

    Cons

    Promotions
    Very Low pay for the pressure on selling

  6.  

    Not the best retail place I've worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - PINK Sales Associate in Chicago, IL
    Former Employee - PINK Sales Associate in Chicago, IL

    I worked at Victoria's Secret Stores part-time (less than an year)

    Pros

    Decent discount
    Tried to make a cool culture
    Fellow employees were nice

    Cons

    Get paid on company card
    Overbearing sales techniques
    My particular store did not have good work-life balance. They were not good about requesting time off or you you find people to take your shifts.

    Advice to ManagementAdvice

    Victoria's Secret sells itself. The overbearing sales techniques make guests uncomfortable and you can tell. I also felt awkward making the 3points of contact rule. It's just too much.

    Getting paid on that card is a pain in the butt. Pay your employees normally.

    Doesn't Recommend
  7.  

    As a shopper it's good, as an employee, not worth it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sarasota, FL
    Current Employee - Sales Associate in Sarasota, FL

    I have been working at Victoria's Secret Stores part-time

    Pros

    Employee discount is good. Some lower management are very helpful.

    Cons

    There isn't a proven way to tract customer's and sales associates together. To cut throat and the management is ALWAYS demanding employee's get people to open a credit card. Training is VERY inadequate.

    Advice to ManagementAdvice

    Learn how to interact with your employees and get off your petistal!

    Doesn't Recommend
    No opinion of CEO
  8.  

    Unfair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in New York, NY
    Former Employee - Sales Associate/Cashier in New York, NY

    I worked at Victoria's Secret Stores part-time (more than an year)

    Pros

    Everything is self explanatory mediums tops

    Cons

    Always a hassle to get schedule changes not understanding they want their way or nothing. They say equal employer but so not ture they won't hesitate to fire you no matter what you have done for them if your schedule to 11 make sure you don't make plans to meet anyone up because they'll be waiting for you for another 45mins

    No opinion of CEO
  9.  

    Low salary among company but incentives were great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Category Manager in Charleston, SC
    Former Employee - Category Manager in Charleston, SC

    I worked at Victoria's Secret Stores full-time (less than an year)

    Pros

    Free bra almost every month. New perfumes meant either a decent size tester or for management the actual bottle. Discount decent at 30% off.

    Cons

    Micro managers and not much room for change. Pay is low. Management is pushed to constantly critique staff and coworkers.

    Advice to ManagementAdvice

    Lay off the intense critiquing of co-workers and staff.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Okay work, good perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Associate in Clackamas, OR
    Former Employee - Sales Support Associate in Clackamas, OR

    I worked at Victoria's Secret Stores part-time (more than an year)

    Pros

    Great perks, $15 bras and perfume from time to time

    Cons

    Working as a sales support associate means working terrible hours, like 9pm-6am or starting at 4 or 5am. Terrible wages and asking for time off isn't always approved. Always sucks when you have a ton of on call shifts and have to put plans on hold until you figure out if they're going to need you or not

    Advice to ManagementAdvice

    Actually care about your employees and pay them decent to reduce turnaround.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Fun, but hard work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Pros

    The lower level employees were cool
    The discount was great

    Cons

    Scheduling conflicts
    Almost mandatory overnights
    Cliques even within management

    Advice to ManagementAdvice

    Up the pay and incentives and people will stay.

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