Victorinox Swiss Army Reviews

Updated March 29, 2015
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2.2
21 Reviews
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Rene Stutz
9 Ratings

Employee Reviews

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  1. Good job that teaches you how to deal with customers in a respectful manner while offering maximum assistance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in White Plains, NY
    Current Employee - Sales Associate in White Plains, NY

    I have been working at Victorinox Swiss Army part-time (less than a year)

    Pros

    good hours, taught sales techniques, learned about business,

    Cons

    slow work traffic, not enough compensation, no commission, a lot of sales training

    Recommends
    Neutral Outlook
  2. Significant Change Needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victorinox Swiss Army full-time (more than a year)

    Pros

    Great brand. Great products. Strong commitment to customers. Good employee discount.

    Cons

    Low non-competitive salaries and unrealistic work hours expectations. No career advancement. No professional development. Poor communications to employees.

    Advice to ManagementAdvice

    Show appreciation to employees - even if money isn't available time off perks go a long way. Trust your employees to do the job they were hired to do - micromanagement is discouraging to employees and a key contributor to losing talent (especially when salaries are so low and raises rare). Perform annual 360 senior management reviews and listen to feedback - all employees need professional development and that starts from the top down.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. not good, people are very fake

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Monroe, CT
    Current Contractor - Anonymous Contractor in Monroe, CT

    I have been working at Victorinox Swiss Army as a contractor (more than a year)

    Pros

    great discount on the products

    Cons

    They do not recognize talent, give false hope all the time. They underpay and over work the employees.

    Doesn't Recommend
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  5. Great brand but weak leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victorinox Swiss Army

    Pros

    Brand = #1! People =#2

    Cons

    Leadership has weak communication and strategic decisions are not made because there are too many reactionary results.

    Advice to ManagementAdvice

    Develop the people and effectively delegate

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victorinox Swiss Army

    Pros

    Fantastic brand loyalty and pride in company heritage.

    Cons

    Compensation is not on par. Little room for advancement. Unclear leadership. Poor communication. Morale and climate of the company employees has rapidly declined.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Pittsburgh, PA
    Former Employee - Account Executive in Pittsburgh, PA

    I worked at Victorinox Swiss Army

    Pros

    Family owned company that cares about their employees

    Cons

    The structure changed a lot so it was never clear the direction. Sometimes we sold direct, sometimes through distribution.

    Advice to ManagementAdvice

    Make things clearer for the distribution channels.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Racially Biased Hiring

    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY

    I have been working at Victorinox Swiss Army full-time (more than 3 years)

    Pros

    Great brand! Great Growth Potential

    Cons

    Poor Management Ethics and vision for team building

    Advice to ManagementAdvice

    Hire People from the country you are operating in and not getting everyone from Overseas!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. So sad!!!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victorinox Swiss Army

    Pros

    Some of the products are fabulous. Great heritage brand. Beautiful stores. Decent benefits. Pretty amazing pay for management considering the volume of their stores. Huge potential because the history of the brand is so great:

    Cons

    Communication is a huge opportunity for this organization. Whether it's the overall focus of the brand or when a manager "disappears" (they would just disappear off conference calls), employees feel more respected when properly communicated with.

    Hiring - ugh. Wtf. They over-utilize recruitment firms and temp workers resulting in a less than committed work force. It's super easy to be promoted because they are clueless regarding hiring. If you are a warm body and are nice to the right people and there is an opening you will be promoted. Yay for you even if you suck.

    Buying - the person who buys the apparel is so lacking in taste and direction. Apparel is really pushed (highly profitable for any brand) and is SO UGLY and so low quality it is ruining the brand.

    Upper management - some really smart people work for this brand. But there must be no oversight because they make terrible decisions with seemingly no consequences. Like hiring under-qualified morons to run the business.

    Advice to ManagementAdvice

    Start over. Everything you have done is messed up and the people you have on staff are wrong! The U.S. is a different market than Europe is so you can't just bring Swiss people in to run things (even if they're great). You need amazing talent at the top who understands the U.S., how to run a successful business and most importantly understands people.

  10. Run... Don't walk.... Don't hesitate....Look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Monroe, CT
    Former Employee - Anonymous Employee in Monroe, CT

    I worked at Victorinox Swiss Army full-time

    Pros

    not many pros... Some good people, although many people are B/C level in their respective areas as this company puts forth no investment in its employees. Benefits package is good, although other companies offer competitive ones as well. Products are good...just be a customer and not an employee.

    Cons

    Severe lack of investment in the morale and compensation of employees. Management likely put into role based on factors other than management background and training. They'll talk about a specific culture, what they are referring to is the lack of of organization, funding, leadership, and direction from the top down. This company is privately held and the parent is based in Switzerland where the morale and ethics are bound to be held to a high standard. The US arm becomes to feel as a indigent stepchild in juvi. Funding is extremely tight and if they can avoid spending they will. While the parent company will set the direction and has the funds it surely does not flow into the US arm.

    Advice to ManagementAdvice

    Hire a reputable outside firm and do a top down review in its entirety. Of course this will fall upon deaf ears with the parent company. As long as the US arm sells and distributes product, it has served its purpose. At the cost of its employees. Oh don't forget to ask about the "volunteering" to "help" with their warehouse sales.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. Great company with great products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Victorinox Swiss Army part-time (less than a year)

    Pros

    Innovative products. Fantastic brand history and hertitage. Great outlook for the future. Possibility to move up intentionally (can take some time). Superb discount and benefits.

    Cons

    Employees should be fired when they are clearly breaking the rules(way to many second chances). Not holding persons accountable from associates to store manager.

    Advice to ManagementAdvice

    Make sure that people are all paid the same starting price based on skill and assets they bring to the sales floor. Hold people accountable.

    Recommends
    Positive Outlook
    No opinion of CEO

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