Videotron Reviews

Updated August 19, 2015
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3.7
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Robert Dépatie
8 Ratings

31 Employee Reviews

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  1. OK

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Videotron full-time

    Pros

    Good coworkers make you feel like you're part of a team. Good pay and benefits with stable hours and opportunities.

    Cons

    Can be extremely stressful at times. Expect to disagree with upper management. Management is focused on being promoted, not worried about workers.

    Advice to Management

    Make an effort to communicate with employees and improve employee guidance. Ask employees opinions to improve quality of work.


  2. Good Employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Montreal, QC (Canada)
    Current Employee - Project Manager in Montreal, QC (Canada)
    Recommends
    Positive Outlook

    I have been working at Videotron full-time (Less than a year)

    Pros

    Projects in various fields in IT, good benefits and great career opportunities.

    Cons

    IT department had several structural changes over the last 2 years, project management methodologies and processes are in constant change.


  3. Depends what team you work in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Montreal, QC (Canada)
    Former Employee - Project Engineer in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Videotron (More than 5 years)

    Pros

    Interesting technologies. Wide range of projects. Lateral moves are possible. Good work-life balance. Friendly people.

    Cons

    -Some departments are better than other, but there is an overall lack of confidence from Mgmt which leads to demobilization of the employees. Team managers have no tools or power to turn things around, and senior management is clueless about what could be done to mobilize their teams. -Career growth is possible if you're willing to wait in line to have the right seniority. (8-10 years). Management is not inclined to provide promotions based on performance. -Not enough intermediate career levels in engineering. Engineer wants to become Principal Engineer, but since management tries to keep principal engineers to a 1/10 ratio within teams, even though one is ready to be promoted, he will be put on hold with multiple evasive excuses.

    Advice to Management

    TRUST your employees, STOP micro-managing. Fear is NOT what you should feel in regards to your senior management, toughen-up and be bold !


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  5. Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent
    Current Employee - Sales Agent
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Videotron part-time (Less than a year)

    Pros

    Salary is very good when you sell Health Insurance Rebates on services

    Cons

    A lot of competition Some backstabbing depending on who you work with

    Advice to Management

    Listen more to sales agent Provide them tools to sell even more


  6. Duplicate of previous mixed bag review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Montreal, QC (Canada)
    Current Employee - Analyst in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Videotron full-time (More than 5 years)

    Pros

    If non-unionized pay and benefits. Long Christmas break, Work is done in-house not out-sourced Management has finally figured out how to sell mobile,

    Cons

    Few employees are genuinely happy to be there. Lots of conflict with union. Employees not trusted and micro-managed Too many committees Too few tools

    Advice to Management

    Trust employees with experience Deliver more tools


  7. Shock of cultures

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Montreal, QC (Canada)
    Former Employee - Senior Project Manager in Montreal, QC (Canada)
    Recommends
    Negative Outlook

    I worked at Videotron full-time (More than a year)

    Pros

    From the outside, the company looks great. Inside, it's another story. Lots to do as the company developed so quickly in the last 15 years so if you are resilient and a hard worker, there is a lot of successes to garner. If you have the right bosses, you will get great recognition, visibility and opportunities. Very good salaries and benefits.

    Cons

    Company has been there for over 50 years and started with TV cable only. So there is a big number of people who have been there for 20+ years, who are very old school. What defines expertise is knowledge about the organisation and internal processes. And internal acronyms ... In my book, expertise is business acumen, how you can think outside of the box to do things differently and better. So be ready to face stubborn and old-school people. On some instances, it's a whole department.

    Advice to Management

    Speed-up the process of shifting mentalities. There is an old culture with old values that slow down the business. Oh and give up on Lotus notes !


  8. Not a serious company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Montreal, QC (Canada)
    Former Employee - Analyst in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at Videotron full-time (Less than a year)

    Pros

    Friendly and dedicated co-workers. If they had good managers, their talents would be better used.

    Cons

    Complete lack of serious management. Most of them are more worried about been promoted.


  9. Helpful (2)

    Technical support Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Montreal, QC (Canada)
    Former Employee - Technical Support Representative in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Videotron full-time (More than a year)

    Pros

    - Great compagny to work for - Flexible hours. - Paid training. - Nice people to work with - Started with a nice salary(17$/hour) and you can get to like 27$ if you stick there long enough

    Cons

    Not much of cons about the compagny just about the job. It is a non-stop call taking and it can get exhausting very fast


  10. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good ambiance and the cowoker is good

    Cons

    the pay is just ok

    Advice to Management

    upgrade the pay


  11. Things were great before the competion ramped up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Montreal, QC (Canada)
    Former Employee - Manager in Montreal, QC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Videotron full-time (More than 10 years)

    Pros

    Excellent benefits,Salary, stimulating work. Strong union

    Cons

    Too many changes at the same time, not completing projects and launching projects and new procedures that are not tested leading to confusion and frustration.



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