Videotron

www.videotron.com
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Videotron Reviews

Updated March 1, 2015
Updated March 1, 2015
26 Reviews
3.7
26 Reviews
Rating Trends

Recommend to a friend
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Robert D├ępatie
10 Ratings

Employee Reviews

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  1.  

    Things were great before the competion ramped up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Montreal, QC (Canada)
    Former Employee - Manager in Montreal, QC (Canada)

    I worked at Videotron full-time (more than 10 years)

    Pros

    Excellent benefits,Salary, stimulating work. Strong union

    Cons

    Too many changes at the same time, not completing projects and launching projects and new procedures that are not tested leading to confusion and frustration.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Technical support Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Montreal, QC (Canada)
    Former Employee - Technical Support Representative in Montreal, QC (Canada)

    I worked at Videotron full-time (more than a year)

    Pros

    - Great compagny to work for
    - Flexible hours.
    - Paid training.
    - Nice people to work with
    - Started with a nice salary(17$/hour) and you can get to like 27$ if you stick there long enough

    Cons

    Not much of cons about the compagny just about the job. It is a non-stop call taking and it can get exhausting very fast

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Videotron

    Pros

    good ambiance and the cowoker is good

    Cons

    the pay is just ok

    Advice to ManagementAdvice

    upgrade the pay

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  5.  

    Superclub Videotron awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counselor in Rawdon, QC (Canada)
    Former Employee - Counselor in Rawdon, QC (Canada)

    I worked at Videotron part-time (more than 3 years)

    Pros

    Calm job, no rush, you get movies and videogames for free. This job is excellent for any students who seeks a part-time or full-time job. It's a really easy job and it will give you a nice experience value with customers.

    Cons

    It's Minimum wage, you only get 0.15$ raise after each 1024 hours of work, which is really disappoiting, but you save a lot of money by renting your movies and videogames for free.

    Recommends
    Negative Outlook
  6.  

    Great stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Videotron

    Pros

    - Established as a leader
    - Great career opportunities
    - Stability
    - People working there are astonishingly awesome to work with
    - Benefits are all-dressed. from health care to the whole shabang.

    Cons

    - Strong competition leading to constant pressure.
    - A bit of micro-management.
    - Working with somewhat outdated databases and tools which works but cuts off efficiency.

    Advice to ManagementAdvice

    Invest in the cons above.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Customer experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Account Manager in Montreal, QC (Canada)
    Current Employee - Sales Account Manager in Montreal, QC (Canada)

    I have been working at Videotron full-time (more than 5 years)

    Pros

    Company's value, low pressure and good friendship.
    They are leaders in the industry and are very focused on innovation.

    Cons

    Big place mean slow approval for changes.

    Advice to ManagementAdvice

    You must prove yourself swiftly if you are looking for a promotion. Otherwise, you simply become an agent.

    Recommends
    Positive Outlook
  8.  

    Great!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Montreal, QC (Canada)
    Current Employee - Financial Analyst in Montreal, QC (Canada)

    I have been working at Videotron full-time (more than 3 years)

    Pros

    Great work experience, good benefits, amazing work/life balance, and superb management.

    Cons

    Limited opputunity for international experience (only Quebec) .

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer in Montreal, QC (Canada)
    Former Employee - Programmer in Montreal, QC (Canada)

    I worked at Videotron full-time (more than a year)

    Pros

    - Good management
    - Work / Life Balance

    Cons

    - IT Support very slow
    - Legacy systems

    Advice to ManagementAdvice

    Keep Up

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great place for customer service experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Montreal, QC (Canada)
    Former Employee - Technical Support in Montreal, QC (Canada)

    I worked at Videotron full-time (more than 3 years)

    Pros

    Many training to improve technical knowledge and the company products and technologies
    Team work and tips sharing
    flexible working hours
    focus groups so as to solve problems
    the management team share the company vision with the employees and ask for the employees point of view so as to make it real.
    A union work place

    Cons

    limited career advancement withing the call center.

    Advice to ManagementAdvice

    some supervisors should be more professional when coaching theire employees

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    It is a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)

    I have been working at Videotron full-time (more than 5 years)

    Pros

    Competitive salary
    Good benefit -- Free illico, health insurance, bonus...
    Flexible hours
    Can work from home some time to reduce the time waste on commute

    Cons

    Compare to some large companies, Videotron still feel like a small company, lack of some formal procedures, not enought communication between departments.

    Recommends
    Positive Outlook
    Approves of CEO

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