Viki Reviews

Updated July 6, 2015
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15 Employee Reviews

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  1. Good experience overall, but of course could be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Viki full-time (Less than a year)

    Pros

    Great people Great team relaxed, tech atmosphere flexible hours

    Cons

    always staying late in the evenings (well past 6 o'clock) to get on calls/meetings with Singapore/Korea


  2. manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Viki full-time

    Pros

    tech company in san francisco

    Cons

    no equity, bonus sucks, lack of decision making, hours are really long, expected to work on weekends

    Advice to Management

    start over and get new management


  3. Helpful (4)

    Awesome place to be part of a extraordinary team.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in San Francisco, CA
    Current Employee - Vice President in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Viki full-time (Less than a year)

    Pros

    The people are A+, The leadership is incredible and insightful. The working environment is friendly and caring but focused and serious. The CEO and CFO are very smart and open people who you can bring ideas and strategy to and the actually welcome it. The HR TEAM is fantastic and cares about the employee and their experience at Viki. Benefits are awesome, pay is fair.

    Cons

    a lot of moving parts, the company has been bought by a very structured parent co. we are all hoping the viii culture remains independent and intact.

    Advice to Management

    The management team is solid and great people from the top down. More sushi would be nice!


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  5. Helpful (11)

    Weak CEO and exec team translates to negative atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Viki full-time (More than a year)

    Pros

    - Solid community of users - Friendly admin staff - Occasionally fun team events

    Cons

    - Weak leadership skills at the CEO and executive levels - Unfocused vision - Gossipy managers and lots of infighting among execs - Lack of trust in lower level managers who are forced to clear each and every decision with CEO, CMO, etc - Very, very low pay and poor benefits compared to other startups

    Advice to Management

    Asking employees to submit positive reviews on Glassdoor or whitewashing your ratings here is embarrassing. Own your mistakes and focus on real change.


  6. Helpful (1)

    Great potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Viki full-time (More than a year)

    Pros

    Talented team, unique opportunity, modern technology stack, lots of international travel.

    Cons

    Multiple offices around the world makes things more challenging.


  7. Helpful (8)

    Excellent product being mismanaged by poor leadership at the C-level

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Viki full-time (More than a year)

    Pros

    Pros include: a fun and unique tool, a sleek and beautiful website, and a big community of users.

    Cons

    Cons include: very, very weak and inexperienced leadership at the top. Lack of direction and focus means constantly chasing new targets and playing fire drill every week with some new crisis of some sort. Exec team was very much into employee gossip and generally harassing and unprofessional behavior. Lack of accountability for weak performers -- there's really very little you can do that will actually result in termination here, which unfortunately, means a lot of egregiously bad behavior goes unnoticed/unpunished.

    Advice to Management

    Most, if not all of the C level should be replaced. Take some time for self-reflection and take accountability for your own actions.


  8. Has potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Viki full-time

    Pros

    solid team, very international, unique product

    Cons

    needs more product and business focus, better internal communication

    Advice to Management

    I think common issues at most companies are magnified at Viki because it's a small team in four different offices. I can see that things have been moving in the right direction, especially over the last six months, with more rigorous decision making and some great recent hires. Last year there were some people who were fired for under-performance. It looks like the first negative review was made by someone in this group.


  9. Helpful (6)

    Great Product with Weak Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Viki full-time

    Pros

    Very smart product with a super active community.

    Cons

    Biggest con in one word: Management. No strong leadership or vision leads to poor communication across all teams and a terrible company culture. Focus seems to be on hiring cheaper staff in Singapore office rather than quality staff in the US. Difficult to have a good work/life balance with teams and offices 16 hours apart.

    Advice to Management

    Focus on stronger communication with employees, but particularly within management itself.


  10. Helpful (4)

    Lack of strong leadership translates to employee dissatisfaction and a revolving door of employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Viki full-time

    Pros

    Pros: good product, nice design, and wide reach in the community in at least one vertical (Korean content).

    Cons

    Lack of leadership means there is no clear product vision, and constantly moving targets that seem to change depending on the weather. Negative/blaming company culture leads to constantly revolving door of hires coming in/out. Periodic firings seem to come without warning, and appear to be based on "expensive" employees who get cut over lower paid, more affordable local (Singapore) staff.

    Advice to Management

    A unified vision - combined with putting the right people in the right seats - would definitely lead to success. Visionaries should not be leading in tactical roles. Virtually all decisions are being made by a very small handful of people; increasing responsibility to lower level leaders would be a healthy first step towards success.


  11. Helpful (1)

    Nothing fantastic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Viki full-time (More than a year)

    Pros

    Free lunch free drinks.. TGIF drinks n snacks. Great place for late comers. Most people walk in after 9.30am and stay no later than 7.30pm. They will pay if you have the skill sets they need. .

    Cons

    Seriously lack of communication from management. No career progression. Some managers are incompetent. No organization chart. No culture. No mission. No vision. Oh wait. I think It is to beat competitor Drama Fever.

    Advice to Management

    Share the strategy and plans to bring the company to the next level. Walk the talk. Build the culture.



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