Virgin America

www.virginamerica.com

Virgin America Reviews

Updated January 29, 2015
Updated January 29, 2015
107 Reviews
3.5
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Virgin America CEO C. David Cush
C. David Cush
76 Ratings

Review Highlights

Pros
  • The flight benefits are great and we stay in some pretty great layover hotels (in 12 reviews)

  • Great brand to be a part of in terms of recognition as a disruptive force in an otherwise mundane industry (in 6 reviews)


Cons
  • No work/life balance at least at my station (in 4 reviews)

  • Lots of people that are niave and new to the airline industry (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services in New York, NY
    Current Employee - Guest Services in New York, NY

    I have been working at Virgin America

    Pros

    Wonderful Co workers very flexible the pay is decent but I have been there forever

    Cons

    Management not in sync with each other becoming more of a legacy carrier everyday

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    The corporate culture has been a unique & diverse experience,yet can differ drastically from airport station to station.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Teammamte in Jamaica, NY
    Current Employee - Guest Service Teammamte in Jamaica, NY

    I have been working at Virgin America full-time (more than a year)

    Pros

    * Customer service is promoted via a teamwork environment.
    * Music playing is permitted and can greatly help elevate your mood.
    * Travel incentives are cool and extracurricular actives are fun.
    * Brand brings a sense of pride.

    Cons

    * West Coast based airline, target attention towards west coast stations. Other stations get neglected.
    * Every airport stations is managed differently and somewhat independently, leaving room for much management error.
    * Pay scale varies based on locality, however quality and quantity of work is the same . Company blames airport ordinances & state regulations, yet insist they care about employees. Some employees are living in poverty levels.

    Advice to ManagementAdvice

    * Improve East Coast regional & local management by challenging them to be at the same level as west coast counterparts.
    * Hold local station management accountable for valid teammate grievances. A correction plan should be stimulated.
    * Rotate local leadership responsibility so that favoritism is not solely towards the "chosen" few.
    * Show more respect & appreciation to frontline teammates by allowing them to rate their local leadership.
    * Improve professional in the workplace.

    Recommends
    Neutral Outlook
  3.  

    It's exciting and you never know what's around the corner.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Scheduler in Burlingame, CA
    Current Employee - Crew Scheduler in Burlingame, CA

    I have been working at Virgin America full-time (more than a year)

    Pros

    Quality benefits and being able to travel quite a bit.

    Cons

    Long days and high stress as well sometimes.

    Advice to ManagementAdvice

    Be more involved with your staff and take feedback to grow the department if possible.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    An Incredible Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Teammate in New York, NY
    Current Employee - Guest Services Teammate in New York, NY

    I have been working at Virgin America part-time (less than a year)

    Pros

    From training to actually working there, the experience has been amazing all along the way. The company culture follows the Richard Branson mindset: "Screw it, Let's do it." They are really the leader in the industry and are constantly innovating. The company cares about its teammates, guests, and the experience more than money. There are also plenty of opportunities for movement and improvement in the company.

    Cons

    Low pay but the companies provides plenty of benefits throughout the experience, from the little things like food vouchers to paid travel, training, and stipends. The company is still growing, however. It should get even better.

    IPO has already had a few negative effects on some teammates such as the in-flight.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    From Ticketing to Quality check. Company has a good way to work around other areas of operation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Auditor in San Francisco, CA
    Current Employee - Quality Assurance Auditor in San Francisco, CA

    I have been working at Virgin America full-time (more than 5 years)

    Pros

    Opportunity is always there. Growth a

    Cons

    Pay Scale is kind of low

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Flexible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America

    Pros

    Flight Benefits
    40 1k Match
    Flexible
    PERSONAL GROWTH

    Cons

    Low Pay
    inconsistent POLICY
    Work life BALANCE

  8.  

    Fun job, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Team Member in Dulles, VA
    Former Employee - Guest Service Team Member in Dulles, VA

    I worked at Virgin America part-time (less than a year)

    Pros

    Awesome company, their vision is exciting. Flight benefits are great especially if you work as GST

    Cons

    The pay is mall grade, tight micromanagement

    Doesn't Recommend
    Positive Outlook
  9.  

    Fun, growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America full-time (more than a year)

    Pros

    An exciting brand to work for.

    Cons

    Still small compared to other major airlines, so growth opportunities are limited.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Work Hard, Play Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America full-time

    Pros

    I love to work hard and see the results. It's fun to be the best and to know you are a part of success.

    Great people!

    Cons

    Not enough free time in salary positions to see the world!

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Overall a good company to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in San Francisco, CA
    Current Employee - Pilot in San Francisco, CA

    I have been working at Virgin America full-time (more than 5 years)

    Pros

    Very progressive for an airline.

    Cons

    Tend to pay lower then the industry average.

    Recommends
    Neutral Outlook
    No opinion of CEO

Virgin America Photos

In flight: Virgin America flight attendant (male) dressed in all black
In flight: Virgin America flight attendant (female)

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