Virgin America Reviews

Updated August 23, 2015
139 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.4
Rating Trends
Recommend to a friend
Approve of CEO
Virgin America CEO C. David Cush
C. David Cush
98 Ratings

Pros
  • The flight benefits are great and we stay in some pretty great layover hotels (in 12 reviews)

  • Great brand to be a part of in terms of recognition as a disruptive force in an otherwise mundane industry (in 6 reviews)

Cons
  • No work/life balance at least at my station (in 4 reviews)

  • Salaries are also on the lower side, as the airline industry is very competitive (in 5 reviews)

More Pros and Cons

139 Employee Reviews

Sort: Popular Rating Date
  1. Satifactory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Virgin America full-time (Less than a year)

    Pros

    Great benefits, great traveling experience and if you want growth the company is a great place to be.

    Cons

    No transportation to training facility in San Francisco.

    Advice to Management

    Cater to your trainees... they become the future of your company.


  2. Virgin Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Irving, TX
    Current Employee - Guest Service Agent in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin America full-time (More than a year)

    Pros

    Great company culture, and it's a growing airline with a promising future. Everyone in the company seems to carry a very easy going personality which is great for forming work relationships.

    Cons

    It's one of the lowest paid in the industry, and understandably the operation is small compared to bigger airlines. But it is demoralizing at times. Also management tends to delegate bigger responsibilities to favored employees.

    Advice to Management

    CEO is very personable and will take the time to personally talk to each and every teammate. But on a station level, management should play favorites less, and focus more on quality performance.


  3. Nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Ops in Burlingame, CA
    Current Employee - Tech Ops in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin America full-time (Less than a year)

    Pros

    Excellent company to work full. Aggressive and innovative leaders in the aviation field. The people are friendly and open. Plenty of growth opportunities. Fun travel benefits.

    Cons

    I have no complaints of the company as a whole but it is super expensive to live in the bay area. You cannot buy a house on the peninsula, close to work, for under $500,000.

    Advice to Management

    The management seems to have an open door policy. Only senior level management has offices. Everyone else co-mingles amongst each other. No advice so far.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Best Domestic Airline 8 Years in a Row. Great Culture!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Teammate in Dallas, TX
    Current Employee - Guest Services Teammate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin America part-time (Less than a year)

    Pros

    Great young vibrant company with tons of room for growth and new destinations. It's a small airline so will know people from different stations and HQ. Company really looks out for the employees. Company parties and events throughout the year where you can fly in and attend. Free flying after 30 days and going to training at HQ in San Francisco is AWESOME and paid.

    Cons

    Pay starts higher than other airlines, but then other airlines catch up and beat the rate after a while. The uniforms are expensive so replacing an item can be a bit costly mid-year before yearly allowance; Dress is $100! The number of buddy passes is low compared to other airlines, only get 8 per year. Hard to advance unless you are willing to relocate to San Francisco

    Advice to Management

    Continue to keep the team members happy and we will continue to be awesome.


  6. Helpful (2)

    In-Flight Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in San Francisco, CA
    Former Employee - Flight Attendant in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at Virgin America full-time (Less than a year)

    Pros

    Fantastic benefits, fresh, hip and forward thinking company that cares about the overall experience of their passengers.

    Cons

    Pay, but thats for any airline :-)

    Advice to Management

    I would take the time to really understand your students in training before giving them their strikes and warnings. Some actions do not call for termination.


  7. InFlight Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Menlo Park, CA
    Former Employee - Anonymous Employee in Menlo Park, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin America (Less than a year)

    Pros

    Great destinations, easy flights, good crews to work with. Long overnights at some downline airports.

    Cons

    Young company at the time I worked there. Processes and guides were still being formalized. Needed more structure better leadership.


  8. awesome company with amaing benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight Team Member in San Francisco, CA
    Current Employee - In Flight Team Member in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin America full-time (Less than a year)

    Pros

    free travel for myself, my companion, and parents, desirable layover locations, health based incentive program, supportive team members, progressive company culture, most work weeks are less than 5 days

    Cons

    work schedule is constantly changing,

    Advice to Management

    keep up the good work!!


  9. Fun, but not as glamorous as you might think

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at Virgin America full-time (More than 3 years)

    Pros

    Culture is awesome Hire like-minded, fun individuals so you will love your coworkers! Travel! Good 401k, health benefits

    Cons

    Pay is below industry standard. Lots of unpaid time at work (delays, boarding, etc)

    Advice to Management

    Keep creating a culture people love and maybe a bit more compensation


  10. Pricing and Revenue Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Very progressive vision and thinking by the CEO. -Because the company isn't limited like most airlines by having built processes around outdated reasoning, Virgin has the ability to build from scratch best-in-practices processes.

    Cons

    -Like any smaller company, Virgin doesn't have extensive breadth or depth of data for extensive analysis like some other airlines.

    Advice to Management

    Continue to be progressive in your vision and actions.


  11. Helpful (1)

    You will LOVE your job. But. . .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Amazing people work at this company. The culture is awesome and the experience is life changing. Very supportive and lots of room for growth if you want it.

    Cons

    There's a lot of unrest and a lot of growing pains as a company between the workforce and corporate headquarters. You have to be very independent to be able to handle the stresses and politics.

    Advice to Management

    Put yourself in our shoes.



Showing 139 of 139 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.