Virgin America

  www.virginamerica.com
  www.virginamerica.com

Virgin America Reviews

Updated December 12, 2014
Updated December 12, 2014
104 Reviews
3.4
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Virgin America CEO C. David Cush
C. David Cush
74 Ratings

Review Highlights

Pros
  • The flight benefits are great and we stay in some pretty great layover hotels (in 12 reviews)

  • Great brand to be a part of in terms of recognition as a disruptive force in an otherwise mundane industry (in 6 reviews)


Cons
  • No work/life balance at least at my station (in 4 reviews)

  • Lots of people that are niave and new to the airline industry (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An Incredible Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Teammate in New York, NY
    Current Employee - Guest Services Teammate in New York, NY

    I have been working at Virgin America part-time (less than an year)

    Pros

    From training to actually working there, the experience has been amazing all along the way. The company culture follows the Richard Branson mindset: "Screw it, Let's do it." They are really the leader in the industry and are constantly innovating. The company cares about its teammates, guests, and the experience more than money. There are also plenty of opportunities for movement and improvement in the company.

    Cons

    Low pay but the companies provides plenty of benefits throughout the experience, from the little things like food vouchers to paid travel, training, and stipends. The company is still growing, however. It should get even better.

    IPO has already had a few negative effects on some teammates such as the in-flight.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    From Ticketing to Quality check. Company has a good way to work around other areas of operation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Auditor in San Francisco, CA
    Current Employee - Quality Assurance Auditor in San Francisco, CA

    I have been working at Virgin America full-time (more than 5 years)

    Pros

    Opportunity is always there. Growth a

    Cons

    Pay Scale is kind of low

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Flexible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America

    Pros

    Flight Benefits
    40 1k Match
    Flexible
    PERSONAL GROWTH

    Cons

    Low Pay
    inconsistent POLICY
    Work life BALANCE

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Fun job, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Team Member in Dulles, VA
    Former Employee - Guest Service Team Member in Dulles, VA

    I worked at Virgin America part-time (less than an year)

    Pros

    Awesome company, their vision is exciting. Flight benefits are great especially if you work as GST

    Cons

    The pay is mall grade, tight micromanagement

    Doesn't Recommend
    Positive Outlook
  6.  

    Fun, growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America full-time (more than an year)

    Pros

    An exciting brand to work for.

    Cons

    Still small compared to other major airlines, so growth opportunities are limited.

    Recommends
    Positive Outlook
  7.  

    Lots of Pros, More Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America full-time (more than 5 years)

    Pros

    The culture within the worker bees is awesome - flight benefits are great and hotel discounts are awesome BUT...

    Cons

    Managers in place with very little airline knowledge. They have no idea what lower level employees are doing

    Advice to ManagementAdvice

    From the top down - There should be 360 reviews - Managers to employees and employees to managers, the leadership is blinded by many managers/directors/VPs

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    IPO & Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in Los Angeles, CA
    Current Employee - Pilot in Los Angeles, CA

    I have been working at Virgin America full-time (more than 5 years)

    Pros

    We just went public so we can expand.

    Cons

    Lowest employee payout from IPO in recent history. Told us we would be getting much more $ if we held in there and worked hard. No stocks, but money ranging from $1,000-$3,000. Executives received millions.
    Salaries were supposed to be competitive but are not. Plenty of excuses.
    Employees are shocked and morale is low. We have shelves of awards and feel undervalued.

    Advice to ManagementAdvice

    Pay us same/better rates as our competition. Benefits too. We beat them all on service, let's beat them all on compensation.
    It can be done, now is the time.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Work Hard, Play Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America full-time

    Pros

    I love to work hard and see the results. It's fun to be the best and to know you are a part of success.

    Great people!

    Cons

    Not enough free time in salary positions to see the world!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Overall a good company to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in San Francisco, CA
    Current Employee - Pilot in San Francisco, CA

    I have been working at Virgin America full-time (more than 5 years)

    Pros

    Very progressive for an airline.

    Cons

    Tend to pay lower then the industry average.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great experience I will always take with me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin America

    Pros

    - Benefits
    - Great HR department that looks into any complaints
    - Great teammates

    Cons

    - Little room for growth
    - Some supervisors do not hide the fact they play favorites
    - leadership can be a bit disconnected at times (some hideout in the offices and come up only as flight is boarding)

    Advice to ManagementAdvice

    Listen to employees and be a little more sympathetic when real life gets in the way of attendance (car accidents, injuries - with doctors' notes - have all been counted against employees)

    Recommends
    Positive Outlook
    Approves of CEO

Virgin America Photos

In flight: Virgin America flight attendant (male) dressed in all black
In flight: Virgin America flight attendant (female)

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