Virgin America Reviews
Updated Jan 14, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 18 ratings Employees are "Very Satisfied" |
CEO Rating
Based on 16 ratings
CEO |
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Pros
People you work closely with (on the front lines, not supervisors/manager)
Flight benefits, health benefits
Uniforms as compared to others in the industry
Cons
Supervision at local station-target employees, not flexible with employees that want to be there, but have other jobs. Play favorites. Not supportive and around a lot of the time.
Salary is extremely low
Advice to Senior Management
Work with employees. Do not play favorites. Follow the beliefs the company was founded on and stick with them. Could be a great location to work for the company if management/supervisor changes were made. The employees can work well together and management destroys those working relationships.
Pros
Friendly atmosphere
Management cares about there employees and they are understandable when situation arises outside of work
Everyone knows what's going on within the company because the CEO keeps everyone updated through emails and there is an all hands webcast that any employee cab listen in on live between the CEO and VPs
Cons
There is Not enough flight destinations from JFK
There is not enough destinations to tourist locations
Maintenance needs a larger maintenance office
Advice to Senior Management
Try and add more flights from New York and more tourist locations
Pros
Great brand- elite clientele... people love to fly Virgin ! We have the best customers that want us to suceed as an airline. Good health insurance and 401k benefits. Good uniforms- You have some flexibility to change or swap some shifts. HQ is great -
Cons
Super low pay for the industry!! This is a tough job both physically and mentally... we should be compensated accordingly!! ( making $11 an hr.. should be more like $15/$16) . Most everyone working here has more than this job to make ends meet :( You bid for hours-- you can end up with hours that do NOT work for you or your family ( nothiing you can do about it-- you are stuck with it until the next bid 3-4 months later). Not enough vacation time off. Some of the older hires are just doing time and not interested in going the extra "virgin" mile. Airport work environment (village) could be improved for a better work day and peaceful place to take breaks/lunch.
Advice to Senior Management
Quietly watch and listen-- dont play favorites and fall into old habits and let things go, because that is easier. There are people who are are creating a negitive work environment for others.. they need to go . Get positive/ DRAMA FREE people in here.Its great to have ambitious people working here.. but not at the expense of the team. Good work enviroment= Happy employees
Pros
Great Brand to work for
Public is very positive about the brand
Equipment is new and fresh
very changeable in doing different things
Cons
Very immature middle management
do not have yet a employment evaluation program after 4 years in ops
Advice to Senior Management
Get employment developement plan for your people
and a employee review plan
Pros
Good atmosphere at the headquarters. The culture that was amazing. People were amazing and they are motivate to work. Not only do they want you to succeed, they are interested in your career path as well.
Cons
Location was not the most ideal. I would have liked to be located in the New York, Los Angeles, Miami, or Dallas office. The Bay Area was not the most ideal place to be.
Advice to Senior Management
Better salaries would be better. The CEO was a great guy. The otehr executives were very nice as well. It was amazing how involved they were with their employees. I suggest more company outings.
Pros
People genuinely love working there
The company puts Guests first and they love the product
Growth provides opportuntities to advance
Cons
Not enough people to complete all the projects the leadership wants to do
Still has the challenge of being an airline and dealing with oil prices, competition, etc.
Pros
interesting and challenging problems are the key, the context of the problem is clear and I know what is expected of me.
Cons
not enough man power to conduct the experiment even though the management initially promise they will hire another intern. Could be frustrating from time to time.
Advice to Senior Management
Need more appreciation for statistics, the ground staff generally don't know why I was there, and were skeptical about the work i do.
Pros
It's a fun and friendly work environment. People love to travel with us, and we are appreciated as individuals.
Cons
Its not for everyone. The schedule is not very consistent and you are away from home a lot.
Advice to Senior Management
We love you guys :) Keep up the good work. Thanks for making us feel like family!
Pros
Company culture and people are great
Cons
Overwhelming workload (hdq) and somewhat inadequate pay and benefits
Pros
Virgin America is trying to "make flying fun again". In the process they like for their own employees to have fun at their own jobs and as a result have a positive impact on those passengers who fly with us. They look for positive outgoing people who are good at what they do, like working in teams and helping others.
Cons
The only negative that I can think of is the airline is still relatively small....but we are growing fast. So if you want extensive flying benefits it might be a while.
Advice to Senior Management
Keep up the great work and the vision. The direction we are headed is exactly correct, we just need to be able to manage the potholes that come along the way.


