Virgin America Reviews

Updated April 12, 2015
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Employee Reviews

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  1. From Ticketing to Quality check. Company has a good way to work around other areas of operation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Auditor in San Francisco, CA
    Current Employee - Quality Assurance Auditor in San Francisco, CA

    I have been working at Virgin America full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity is always there. Growth a

    Cons

    Pay Scale is kind of low

  2. Fun, growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    An exciting brand to work for.

    Cons

    Still small compared to other major airlines, so growth opportunities are limited.

  3. Flexible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America

    Pros

    Flight Benefits
    40 1k Match
    Flexible
    PERSONAL GROWTH

    Cons

    Low Pay
    inconsistent POLICY
    Work life BALANCE

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  5. Fun job, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Team Member in Dulles, VA
    Former Employee - Guest Service Team Member in Dulles, VA

    I worked at Virgin America part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Awesome company, their vision is exciting. Flight benefits are great especially if you work as GST

    Cons

    The pay is mall grade, tight micromanagement

  6. Helpful (1)

    Work Hard, Play Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I love to work hard and see the results. It's fun to be the best and to know you are a part of success.

    Great people!

    Cons

    Not enough free time in salary positions to see the world!

  7. Helpful (3)

    IPO & Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in Los Angeles, CA
    Current Employee - Pilot in Los Angeles, CA

    I have been working at Virgin America full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    We just went public so we can expand.

    Cons

    Lowest employee payout from IPO in recent history. Told us we would be getting much more $ if we held in there and worked hard. No stocks, but money ranging from $1,000-$3,000. Executives received millions.
    Salaries were supposed to be competitive but are not. Plenty of excuses.
    Employees are shocked and morale is low. We have shelves of awards and feel undervalued.

    Advice to Management

    Pay us same/better rates as our competition. Benefits too. We beat them all on service, let's beat them all on compensation.
    It can be done, now is the time.

  8. Helpful (1)

    Lots of Pros, More Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin America full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The culture within the worker bees is awesome - flight benefits are great and hotel discounts are awesome BUT...

    Cons

    Managers in place with very little airline knowledge. They have no idea what lower level employees are doing

    Advice to Management

    From the top down - There should be 360 reviews - Managers to employees and employees to managers, the leadership is blinded by many managers/directors/VPs

  9. Overall a good company to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in San Francisco, CA
    Current Employee - Pilot in San Francisco, CA

    I have been working at Virgin America full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very progressive for an airline.

    Cons

    Tend to pay lower then the industry average.

  10. Helpful (1)

    low salaries for the area, no leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Virgin America full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good brand, innovative. Takes care of their customers

    Cons

    No career growth, favoritism, no real vision from leadership. Salaries are low for the bay area.

    Advice to Management

    Make sure you keep the teammates happy as they are the face to the customers.

  11. Great experience I will always take with me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Benefits
    - Great HR department that looks into any complaints
    - Great teammates

    Cons

    - Little room for growth
    - Some supervisors do not hide the fact they play favorites
    - leadership can be a bit disconnected at times (some hideout in the offices and come up only as flight is boarding)

    Advice to Management

    Listen to employees and be a little more sympathetic when real life gets in the way of attendance (car accidents, injuries - with doctors' notes - have all been counted against employees)

Virgin America Photos

In flight: Virgin America flight attendant (male) dressed in all black
In flight: Virgin America flight attendant (female)

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