Virgin Atlantic Airways

  www.virgin-atlantic.com
  www.virgin-atlantic.com
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Virgin Atlantic Airways Reviews

Updated August 25, 2014
Updated August 25, 2014
33 Reviews
4.0
33 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Craig Kreeger
2 Ratings

Employee Reviews

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  1.  

    Excellent company. Family feel but a big firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin Atlantic Airways full-time for more than 3 years

    Pros

    Free and discounted travel perks

    Cons

    Lower than standard salaries. As with all of the airline industry.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Various positions at the USA headquarters in Norwalk, CT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT

    I worked at Virgin Atlantic Airways full-time for more than 10 years

    Pros

    Travel benefits, 401k plan, profit sharing

    Cons

    All major decisions have to come from the UK, Outsourcing of many departments

    Advice to ManagementAdvice

    Keep more of the jobs in-house.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Excellent!!! Until 9/11 happened. Then there were a lot of changes.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin Atlantic Airways

    Pros

    The travel benefit's were great!!!

    Cons

    Dealing with irate customer's could get overwhelming!!

    Advice to ManagementAdvice

    Pay your employee's what they are worth!!!!

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  5.  

    Account Manager

    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Virgin Atlantic Airways full-time for less than a year

    Pros

    Entreprenuerial environment, fast-paced, creative, good health benefits, flight benefits, great opportunity for growth, flat organizational structure, open door policy, fun place to work

    Cons

    Travel industry is constantly in flux which requires employees to be adaptable to change. Lean staffing means you need to be proficient with MS Office products. These are not negative, just a reflection of the work environment.

  6.  

    Great Place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  New York, NY
    Current Employee - Sales Manager in New York, NY

    I have been working at Virgin Atlantic Airways full-time for more than 3 years

    Pros

    The Product & People, and the wonderful chairman Sir Richard Branson
    Will try things and see if it sticks, Virgin mentality, wonderful travel benefits.
    Love the renegade take on things, challenge the status quo.

    Cons

    Need to ensure that it is aligned with the "new" world. The try it all mentality can sometimes back fire. Need to get new IT systems and services, the company should focus on this area.
    Low salaries in the US compared to competition.

    Advice to ManagementAdvice

    Allow for talent to grow

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    The best UK Airline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FMU  in  New York, NY
    Current Employee - FMU in New York, NY

    I have been working at Virgin Atlantic Airways part-time for more than a year

    Pros

    fly free, great team members, excellent customer care

    Cons

    there are none that i can think of

    Advice to ManagementAdvice

    Great work!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Brief Experience but offered some stellar highlights

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TCO  in  Chicago, IL
    Former Employee - TCO in Chicago, IL

    I worked at Virgin Atlantic Airways full-time for less than a year

    Pros

    Spending an initial two weeks in London to train was stellar.

    Cons

    A little lacking in total overseas infrastructure.

    Advice to ManagementAdvice

    Need to focus on some form of Intra-Region travel of will ultimately suffer the same fate as Pan Am.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Fun environment for a job starter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Passenger Service  in  New York, NY
    Former Employee - Passenger Service in New York, NY

    I worked at Virgin Atlantic Airways full-time for more than a year

    Pros

    It's fun experience if you are an outgoing person

    Cons

    No benefit less chance to get promote

  10.  

    Accounting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Accountant  in  Los Angeles, CA
    Former Employee - Accountant in Los Angeles, CA

    I worked at Virgin Atlantic Airways

    Pros

    Easy to work there always

    Cons

    Boring to attend work there

    Advice to ManagementAdvice

    Nothing

    Approves of CEO
  11. 1 person found this helpful  

    Peel back the glossy layer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Norwalk, CT
    Current Employee - Manager in Norwalk, CT

    I have been working at Virgin Atlantic Airways

    Pros

    Virgin Atlantic has a reputation as an innovative company in the airline industry. The brand name is well recognized in and outside the industry and the products consistently win awards. People join for the company's reputation rather than pay.

    Cons

    The US office is essentially a sales outpost of a UK-based company. There is a low degree of autonomy and no transparency into decisions made in the UK. Senior management in the US has no formal business training so the company often feels like a family-run small business rather than a professional organization that's been around for 25 years. It's operated as such since it was founded so I don't see it changing unless they replace the senior team. Turnover in certain departments is very high because of this.

    Advice to ManagementAdvice

    C-level executives should spend more time in the US.

    Doesn't Recommend
    No opinion of CEO

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