Virgin Atlantic Airways
3.8 of 5 32 reviews
www.virgin-atlantic.com Crawley, United Kingdom 5000+ Employees

Virgin Atlantic Airways Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.8 32 reviews

                             

0% Approve of the CEO

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Craig Kreeger

(1 ratings)

80% of employees recommend this company to a friend
32 Employee Reviews
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    Excellent company. Family feel but a big firm

    Anonymous Employee (Former Employee)

    ProsFree and discounted travel perks

    ConsLower than standard salaries. As with all of the airline industry.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Various positions at the USA headquarters in Norwalk, CT

    Anonymous Employee (Former Employee)
    Norwalk, CT

    ProsTravel benefits, 401k plan, profit sharing

    ConsAll major decisions have to come from the UK, Outsourcing of many departments

    Advice to Senior ManagementKeep more of the jobs in-house.

    Yes, I would recommend this company to a friend

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    Excellent!!! Until 9/11 happened. Then there were a lot of changes.

    Anonymous Employee (Former Employee)

    ProsThe travel benefit's were great!!!

    ConsDealing with irate customer's could get overwhelming!!

    Advice to Senior ManagementPay your employee's what they are worth!!!!

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    Account Manager

    Account Manager (Current Employee)

    ProsEntreprenuerial environment, fast-paced, creative, good health benefits, flight benefits, great opportunity for growth, flat organizational structure, open door policy, fun place to work

    ConsTravel industry is constantly in flux which requires employees to be adaptable to change. Lean staffing means you need to be proficient with MS Office products. These are not negative, just a reflection of the work environment.

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    Great Place!

    Sales Manager (Current Employee)
    New York, NY

    ProsThe Product & People, and the wonderful chairman Sir Richard Branson
    Will try things and see if it sticks, Virgin mentality, wonderful travel benefits.
    Love the renegade take on things, challenge the status quo.

    ConsNeed to ensure that it is aligned with the "new" world. The try it all mentality can sometimes back fire. Need to get new IT systems and services, the company should focus on this area.
    Low salaries in the US compared to competition.

    Advice to Senior ManagementAllow for talent to grow

    Yes, I would recommend this company to a friend

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    The best UK Airline

    FMU (Current Employee)
    New York, NY

    Prosfly free, great team members, excellent customer care

    Consthere are none that i can think of

    Advice to Senior ManagementGreat work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Brief Experience but offered some stellar highlights

    TCO (Former Employee)
    Chicago, IL

    ProsSpending an initial two weeks in London to train was stellar.

    ConsA little lacking in total overseas infrastructure.

    Advice to Senior ManagementNeed to focus on some form of Intra-Region travel of will ultimately suffer the same fate as Pan Am.

    Yes, I would recommend this company to a friend

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    Fun environment for a job starter

    Passenger Service (Former Employee)
    New York, NY

    ProsIt's fun experience if you are an outgoing person

    ConsNo benefit less chance to get promote

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    Accounting

    Accountant (Former Employee)
    Los Angeles, CA

    ProsEasy to work there always

    ConsBoring to attend work there

    Advice to Senior ManagementNothing

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    Peel back the glossy layer

    Manager (Current Employee)
    Norwalk, CT

    ProsVirgin Atlantic has a reputation as an innovative company in the airline industry. The brand name is well recognized in and outside the industry and the products consistently win awards. People join for the company's reputation rather than pay.

    ConsThe US office is essentially a sales outpost of a UK-based company. There is a low degree of autonomy and no transparency into decisions made in the UK. Senior management in the US has no formal business training so the company often feels like a family-run small business rather than a professional organization that's been around for 25 years. It's operated as such since it was founded so I don't see it changing unless they replace the senior team. Turnover in certain departments is very high because of this.

    Advice to Senior ManagementC-level executives should spend more time in the US.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Virgin Atlantic Airways reviews and ratings — including employee satisfaction and approval rating for Virgin Atlantic Airways CEO Craig Kreeger . All 32 reviews posted anonymously by Virgin Atlantic Airways employees.