Virgin Media
3.5 of 5 55 reviews
www.virginmedia.com Hook, United Kingdom 5000+ Employees

Virgin Media Reviews

Updated Apr 16, 2014
Virgin Media – “Bring your personality to work”

All Employees Current Employees Only

3.5 55 reviews

                             

75% Approve of the CEO

(no image)

Tom Mockridge

(4 ratings)

60% of employees recommend this company to a friend
55 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good benefits including staff discount (if you're in a cable area) good holidays"
    in 7 reviews
  • "Great brand, great people, great products and we always put the customer first"
    in 4 reviews
Cons:
  • "Gives the impression that senior management didn't know what they were doing a lot of the time"
    in 4 reviews
  • "had lots of buzz words but no real action"
    in 2 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Too Many Structural Changes to Feel Comfortable..., 121 Structure not suited to Job Role.

Access Engineer (Current Employee)

I have been working at Virgin Media full-time for more than 5 years

ProsFantastic People and Qualities, Excellent Benefits and Holidays, Staff Package, and fun environment, Great Services.

ConsBad Management styles and structural changes make people feel uneasy and unsafe in their jobs. The loss of union representation takes a downturn and now VM has their own Voice Forum which can be manipulated to however they want it.

Advice to Senior ManagementEmployee time and company money is being spent on the Access Aspire 121 structure!... It takes on average an engineer 8 hours over the month to complete and is too big and bulky compiling evidence etc!.... Fantastic company and job and i love working there, but some people are practical and good at it (which is why we are Engineers) , some people are just not paperchasers and office workers... in fact we hate paper!

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • No Opinion of CEO

 

Great place to work

Human Resources - Employee Services (Former Employee)
Hook, England (UK)

I worked at Virgin Media full-time for more than 5 years

ProsGreat atmosphere, great company to work for, most of the offices are very modern, discounts with Virgin companies - i really appreciated my discount with Virgin Atlantic, felt valued as an employee.
Fun place to work

ConsVery hierarchical if you arent interested in working for a large company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Exciting but over stretched

Account Manager (Current Employee)
Manchester, England (UK)

I have been working at Virgin Media full-time for more than a year

Pros- talented people
- good customer reputation
- numerous national locations
- clear and defined process
- excellent remuneration and benefits

Cons- fiddly systems
- usual corporate politics
- poor product vision
- thinly spread in some areas

Advice to Senior ManagementRe-invigorate product management and focus on what we're good at, stop trying to be all things to all men. Do some things very well as opposed to going a lot of things ok!

– I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • No Opinion of CEO

 

Started off as a great company

Human Resources - Employee Services (Former Employee)
Hook, London, England (UK)

I worked at Virgin Media full-time for more than 3 years

ProsWorking in Hook offices was enjoyable. Good work life balance and reasonable terms and conditions. All employees like working under the Virgin banner and spirits were always raised when Branson visited the site.

ConsTime I was there was the management focused on cost reduction, debit restructuring, and trying to merger the former ntl and telewest organisations. Very political atmosphere.

Advice to Senior ManagementLook after the employees rather than the venture capitalists and board. Plan for the future, not by how much profit you need to make each quarter.

No, I would not recommend this company to a friend

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VM

Anonymous Employee (Former Employee)

I worked at Virgin Media as an intern

ProsThe company operates within a very entrepreneurial environment. its really like a startup

ConsCulture only fit for certain category of people

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Love working at VM

Manager (Current Employee)
Hook, South East England, England (UK)

I have been working at Virgin Media full-time for more than 5 years

Prosgreat company to work for, competitive benefits especially VM products. Good atmosphere, relaxed dress code and fun. Lots of engaging activities.

Conssometimes too much change in a short space of time

Advice to Senior ManagementGet out and about more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

Poor management

Customer Relations (Former Employee)
Sheffield, England (UK)

I worked at Virgin Media full-time for more than 3 years

ProsBranding and employee benafits such as tribe membership and gym discounts.

Conshours of work
group vision
had lots of buzz words but no real action

Advice to Senior Managementcut the dead weight

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Lots of structural changes alongside rapid growth and success

Senior Commercial Manager (Former Employee)
London, England (UK)

I worked at Virgin Media full-time for more than 5 years

ProsThe Virgin brand is exciting and there are some great people that work there. Home entertainment on 4 screens and communication are interesting areas to work on.

ConsThe company is large and fragmented being essentially a merger of several other companies. This impacts everything from the culture to the layers of processes in place, It can be frustrating. Also there has been some major restructuring,

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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experience at virgin media

Anonymous Employee (Current Employee)

I have been working at Virgin Media

Prosflexible working
great learning
well organized processes

ConsI have not come across anything

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  • Culture & Values
         
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  • Disapproves of CEO

 

Working For NTL Realy

Support Analyst (Former Employee)
Sheffield, England (UK)

I worked at Virgin Media full-time for more than 3 years

ProsHalf resonable salary.
Good benefits including staff discount (if you're in a cable area) good holidays.

ConsConstant re-organisations and targets.
I worked in IT, absolutely no training, management had no idea about IT.
I would say that my career wnet backwards 2 years for every year I was there.
Don't fool yourself this is a Virgin company in name only. You are working for NTL.

Advice to Senior ManagementTraining, put managers in place because of management skills not because they've been there long enough or suck up to the right people.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Virgin Media reviews and ratings — including employee satisfaction and approval rating for Virgin Media CEO Tom Mockridge. All 55 reviews posted anonymously by Virgin Media employees.