Virgin Media Reviews

Updated September 2, 2015
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3.6
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Recommend to a friend
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Tom Mockridge
34 Ratings

Pros
  • Great people working there excellent training (in 9 reviews)

  • Good work life balance and reasonable terms and conditions (in 5 reviews)

Cons
  • Senior Management not engaged with junior sub-ordinates (in 6 reviews)

  • They have little capital to spend to grow the business so they are constantly cost cutting (in 3 reviews)

More Pros and Cons

120 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Brilliant!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hammersmith, England (UK)
    Current Employee - Anonymous Employee in Hammersmith, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than a year)

    Pros

    Dynamic 'Virgin' culture, sense of empowerment, pride in the brand - everyone wants to do a great job. Liberty Global investment is fantastic and helping Virgin Media to compete in a challenging market

    Cons

    The entrepreneurial spirit means it is very fast paced so it may not suit everyone. Make sure you are ready for a roller coaster ride before you join!

    Advice to Management

    Keep the Virgin spirit alive - it's a winning culture


  2. Good atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time (More than 3 years)

    Pros

    flexibility secured distance times travel

    Cons

    break times strict times distance zones

    Advice to Management

    more salary


  3. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Project Manager in Andover, NH
    Former Employee - Implementation Project Manager in Andover, NH
    Neutral Outlook
    No opinion of CEO

    I worked at Virgin Media (More than a year)

    Pros

    Nice offices, flexible working conditions,

    Cons

    Us and them mentality between Permanent and contracted staff. No perks for contract staff, no opportunities to develop. Lack of strong management or coherent processes. Sexism is ignored by senior management- no female senior management in networking and no inclusion or development of women.

    Advice to Management

    Look to other technological organisations in the UK that are much more diverse in in their make up of employees. Remove the men only meetings and openly address the sexism which is blatant and uncomfortable for women working there.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. The place to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in Liverpool, England (UK)
    Current Employee - Technical Specialist in Liverpool, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than 5 years)

    Pros

    Long term IT strategy.. Opportunity for advancement and adoption of devops and agile methodologies

    Cons

    Bloated enterprise.... Typical corporate red tape... Too long to roll out real improvements

    Advice to Management

    Cut the politics


  6. Great training and incentives

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Delivery Manager in London, England (UK)
    Former Employee - Training Delivery Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media (More than a year)

    Pros

    Great benefits & incentives. A well known brand to work for. Learn a lot about products and services. Great training.

    Cons

    Long hours and fast paced. Sometimes job can come with pressure. Difficult to gain promotions within the company

    Advice to Management

    Better communication with staff & take on suggestions


  7. A Virgin company in name only

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in Birmingham, England (UK)
    Current Employee - Technical Specialist in Birmingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Virgin Media full-time (More than 3 years)

    Pros

    Great colleagues, collaboration between teams, tight knit community at the coal face

    Cons

    Management out of touch, no career path, no tutoring, it's all about the revenue

    Advice to Management

    No point in advice, the management changes frequently and is only looking after themselves.


  8. Virgin Media

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Manager in Hammersmith, England (UK)
    Current Employee - Commercial Manager in Hammersmith, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Virgin Media full-time (More than 3 years)

    Pros

    Amazing work environment. Friendly, hardworking, driven people.

    Cons

    Not much room for advancement within the company.


  9. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture and team ethic. Excellent leadership and structure... Fast paced and flexible with competitive rewards and benefit programme.

    Cons

    Some team structures cause cross functional working to be a little difficult


  10. Helpful (2)

    Structure Overall Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin Media full-time

    Pros

    Worked there for 7 years, volunteer days, birthday off, decent perks, 1--2-1's decent

    Cons

    Liberty Global crushed a lot of the old VM spirit


  11. Bad management appointments

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible dress-code Good benefits Some nice people...really have nothing else to add

    Cons

    Management genuinely uninterested.common practice to not hear from your line manager for weeks? All engagement is fake and forced. No VM culture, all for show... No customer centricity.. Constant cost cutting exercises Punished for speaking up or having an opinion No IT plan.. Technology provided is antiquated...still running off ISDN30s!

    Advice to Management

    Rethink management team. Such a gap between the top and frontline. A wasted layer in there pretending everything is ok



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