Virgin Media Reviews

Updated July 28, 2015
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3.5
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Tom Mockridge
31 Ratings

Pros
  • Great people working there excellent training (in 9 reviews)

  • Good work life balance and reasonable terms and conditions (in 5 reviews)

Cons
  • Senior Management not engaged with junior sub-ordinates (in 6 reviews)

  • They have little capital to spend to grow the business so they are constantly cost cutting (in 3 reviews)

More Pros and Cons

113 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Outbound cold calling Manchester

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Sales Advisor
    Current Employee - Outbound Sales Advisor

    I have been working at Virgin Media full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Culture in the cold calling department is the best I have worked in. Everyone shares best practise. Customers are treated with respect and the products are excellent and a joy to sell. The team work is brilliant, and the managers are all excellent and really believe in the staff. Motivational, focused, driven and fun work environment which makes every day an absolute joy.

    Cons

    As it's expanding more space is needed.

    Advice to Management

    Brilliant, brilliant, brilliant! I can't say enough positive things as to what a brilliant department I work in.

    Virgin Media Response

    Jun 11, 2015 – Resourcing Supplier Manager

    Hi there, thanks for the great feedback. We're really pleased you're enjoying the role and working for Virgin Media. We know you're all a bit tight for space in there and we're working on it. Have ... More


  2. Good atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY

    I worked at Virgin Media full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexibility secured distance times travel

    Cons

    break times strict times distance zones

    Advice to Management

    more salary


  3. Helpful (1)

    Structure Overall Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin Media full-time

    Pros

    Worked there for 7 years, volunteer days, birthday off, decent perks, 1--2-1's decent

    Cons

    Liberty Global crushed a lot of the old VM spirit


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Brilliant!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hammersmith, England (UK)
    Current Employee - Anonymous Employee in Hammersmith, England (UK)

    I have been working at Virgin Media full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic 'Virgin' culture, sense of empowerment, pride in the brand - everyone wants to do a great job. Liberty Global investment is fantastic and helping Virgin Media to compete in a challenging market

    Cons

    The entrepreneurial spirit means it is very fast paced so it may not suit everyone. Make sure you are ready for a roller coaster ride before you join!

    Advice to Management

    Keep the Virgin spirit alive - it's a winning culture


  6. Helpful (4)

    Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin Media full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    3 days off a week and the days go really quick but it's 8-7 for 3 days

    Cons

    Very hard on figures, can hit all your targets so they find something unrelated to penalise you with

    Advice to Management

    Stop trying to stab each other in the back and get brownie points by doing so


  7. management intelligence

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Farnham, South East England, England (UK)
    Former Employee - Systems Analyst in Farnham, South East England, England (UK)

    I worked at Virgin Media

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good company.good perks.regular salary reviews.good working environment.

    Cons

    not kept fully informed of imminent work changes

    Advice to Management

    keep staff informed of changes


  8. It's okay, good for C.V

    Current Employee - Brand Ambassador in London, England (UK)
    Current Employee - Brand Ambassador in London, England (UK)

    I have been working at Virgin Media (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Can enhance your marketing skills

    Cons

    Bad communication and lots of independence without guidance


  9. Working at Virginmedia on field.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Technician in London, England (UK)
    Current Employee - Field Technician in London, England (UK)

    I have been working at Virgin Media full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, chance to progress if your chosen, overtime is good when available. Discounts through virgin tribe.

    Cons

    Basic salary way below avg. Crap annual pay increments. Stressfull. Some managers manipulate the vm system against you so know your rights!! Forced to work over your hours to complete work. If not then you can get picked on.

    Advice to Management

    Get with it! most of you managers have been on the ground too. But now your managers you forget where you came from. They bleed you for all you got. stop worrying about your figures kpis etc. Look after your workers first. The you will get figures. we have a life outside of work.


  10. Fun yet dedicated

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Virgin Media part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun environment - supported from the top down Everyone really cares about making the business work better The 'people' factor is really important There are lots of opportunities for promotion/ new roles from within the organisation Pay and benefits are decent

    Cons

    There's a lot of change, but if you recognise this and are ready, a lot opportunities arise from it too

    Advice to Management

    The great culture at Virgin Media is worth looking after. As the business moves forward, don't lose sight of this!


  11. Data developer: Fun, exciting and engaging place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Developer in Birmingham, England (UK)
    Current Employee - Data Developer in Birmingham, England (UK)

    I have been working at Virgin Media full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great social, work/life balance, you'll enjoy time with the people you work with and always something fun going on in the office. Generous starting Salaries and annual bonuses, combined with perks such as sharesave, pension, discounted cable/broadband/mobiles services as well as Smaller discounts on flights and trains.

    Cons

    Getting a pay-rise in the same role can be difficult and the annual salary review is usually only a minimal increase and rarely anything more.

    Advice to Management

    Ensure that people's salaries are increased accordingly in the job they're in so they don't have to keep looking for a pay-rise in a new role. Try to have Managers and Team Leads who have some technical background and aren't just pure managers.



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