Virgin Money

  uk.virginmoney.com
  uk.virginmoney.com

Virgin Money Reviews

Updated December 10, 2014
Updated December 10, 2014
7 Reviews
2.2
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jayne-Anne Gadhia
4 Ratings

Employee Reviews

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  1.  

    Virgin Money IT dept is a crazy mad place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Operations in Norwich, England (UK)
    Former Employee - IT Operations in Norwich, England (UK)

    I worked at Virgin Money full-time (less than an year)

    Pros

    At the Norwich office, the free lunches

    Cons

    Byzantine IT processes. Change mgt not working.
    All IT moving to Newcastle now.
    Decision making is done by a few individuals, you may be in charge of one platform and decisions about it will be made by a senior mgr from another group. That's why the good people leave.
    No training.

    Advice to ManagementAdvice

    There needs to be a clear out of IT mgt. Most have been there too long. 10 yrs+ and lack real world experience. The new bride is Northern Rock in Newcastle and the Norwich office is being drained down. Not sure it will be there in 3 yrs time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Promised so much, then went downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin Money (more than 5 years)

    Pros

    The association with Virgin brand

    Cons

    Great brand, shame about the senior management

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Disorganised with Poor Decisions being made

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Virgin Money as a contractor (less than an year)

    Pros

    It's tempting to work for a company that is portrayed as up and coming, and with potential to break apart banks that are traditionally more staid.

    Cons

    Confusing structure, IT department that is archaic and actively fights against change. Decisions are taken arbitrarily and without consideration of impact, and a lot of pushback from the old NR team. Norwich and Edinburgh teams put at a disadvantage as a result. Senior management reactionary and emotive, and delivery takes second place to how cheap it can be delivered - but cheapness comes at a cost.

    Advice to ManagementAdvice

    Make better investments in contract and permanent staff, listen to the teams working on the ground floor and consider how to run a business with using experience and knowledge more than relying on consultants who are there to make money from you, not with you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Management team have favorites. if your face does not fit you will never get on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Newcastle, England (UK)
    Current Employee - Customer Service in Newcastle, England (UK)

    I have been working at Virgin Money full-time (more than 3 years)

    Pros

    loved the job, and people I work with

    Cons

    tried to move up the ladder, however face did not fit so got know where. Managers are bullys.

    Advice to ManagementAdvice

    Get the right managers in place, not because they are a friend of someone else

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Professional in Gosforth, North East England, England (UK)
    Current Employee - IT Professional in Gosforth, North East England, England (UK)

    I have been working at Virgin Money full-time (more than 8 years)

    Pros

    Ok package if you get in on the right salary

    Cons

    No career progression
    Old technology
    More interest in overpriced contractors than internal staff

    Advice to ManagementAdvice

    Invest in your staff, allow them to progress, update the technology to cut out the red tape.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Sounds great doen't it...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Edinburgh, Scotland (UK)
    Former Employee - Anonymous Employee in Edinburgh, Scotland (UK)

    I worked at Virgin Money full-time (more than an year)

    Pros

    Comfortable, good benefits, nice people.. great location and building

    Cons

    Senior manager very dictorial.. they need to open their eyes to appreciating their staff and that that the way forward is coaching and developing. feedback was verging on bullying and very underhanded. agree performance management is vital but not to the point of pushing people over the edge and breaking theit confidence... which I did see with others.

    Advice to ManagementAdvice

    Reuslts are important but long term you wont have anything without people!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    OK Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Support Analyst in London, England (UK)
    Current Employee - Systems Support Analyst in London, England (UK)

    I have been working at Virgin Money full-time (more than an year)

    Pros

    GREAT Values but need to live up to the values.

    Cons

    Do not live up to the values.

    Advice to ManagementAdvice

    Need to be more unbiased after NR acquisition.

    Recommends
    Neutral Outlook
    No opinion of CEO

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