Visa Inc.
2.8 of 5 557 reviews
www.visa.com Foster City, CA 5000+ Employees

Visa Inc. Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.8 557 reviews

                             

61% Approve of the CEO

Visa Inc. CEO Charles W. Scharf

Charles W. Scharf

(164 ratings)

43% of employees recommend this company to a friend
557 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Compensation is quite good, with a fairly decent work life balance"
    in 41 reviews
  • "Good benefits, great brand name to trade on for your next job"
    in 47 reviews
Cons:
  • "Mostly very mediocre people - especially middle / senior management"
    in 48 reviews
  • "Salaries could be better for the people who actually do the hard work and work/life balance could be better"
    in 19 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

    2 people found this helpful  

    Stifling IT Policies

    Systems Administrator (Former Employee)
    Foster City, CA

    ProsLarge company with a global reputation.

    ConsTakes an unreasonable amount of time to get anything IT related accomplished.

    No, I would not recommend this company to a friend

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    Identity Crisis

    Anonymous Employee (Current Employee)

    ProsThe benefits are pretty good in terms of 401k & pension plan, decent PTO, and on-site facilities (gym, coffee shops, cafeterias).

    ConsToo many processes. Hard to get work done.

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    LatAm HQ

    Marketing Analyst (Current Employee)
    Miami, FL

    ProsGrowth, both domestic and LatAm focused worked

    ConsFeels a little clicke-ish, almost like high-school

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

    8 people found this helpful  

    House of (Credit) Cards

    Senior Director (Current Employee)
    Foster City, CA

    ProsThe people at Visa are amazing. Smart, talented, and fun to work with. The compensation is also outstanding. These are the only two reasons people stay here.

    ConsVisa used to be an inspiring, innovative, fun place to work with huge career growth opportunities. Sadly, it is a very different place now. The politics are perhaps the worst you will ever experience. Exec are greedy and power hungry. New leadership is ignorant and not trusting of the expertise of the employees that have built this company. No one can make a decision and there is zero employee empowerment. Nepotism is prevalent. Over complicated and outdated processes make it nearly impossible to get anything done...yet the expectation of employees to be nimble and move like a start up has everyone spinning and freaked out. Moving up and around within organization is increasingly more difficult....people are pigeon holed into positions and unless have strong advocates at the top are stuck. Telecommute policy is no more unless you have special status - which is random and inconsistent. There is no inspiration, no innovation...this place is toxic.

    Advice to Senior ManagementStop ruling with fear. Get to know your employees and trust them. Walk the halls instead of directing orders from the executive floor. Oh wait...you are all moving to the SF office...better make it a point to come to the main campus (where all employees are forced to drive into every day) and treat your people with respect. Make your people feel valued instead of like numbers...or they will leave. Stop placing the wrong people into leadership positions.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Bloated, Slow and Flat

    Senior Director (Current Employee)
    Foster City, CA

    ProsDecent work life balance. Comp is just OK. No ESPP.

    ConsBureaucratic and slow. A culture driven by fear. Incompetent Management in general. A lot of time and effort is wasted on CYA activities. If you are looking for a soul crushing career with some stability, this is your place. Picture each working day as follow: Show up, do what you are told, leave after 8 hours, never voice an opinion, repeat.

    Advice to Senior ManagementRead the reviews on Glassdoor

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Place to retire and not a place for passionate people

    Director (Current Employee)
    Foster City, CA

    ProsVisa has a good brand, leader in payment industry. It has deep pockets and consistence in revenue. Good place to retire

    ConsPolitics, back stabbing, poor management and always a top down leadership.

    Advice to Senior ManagementPlease talk to people who are working at ground level, reduce politic and review leadership style

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    2 people found this helpful  

    Lack of Vision

    Director (Current Employee)
    Foster City, CA

    ProsGreat benefits and good starting ground for a career in a corporate environment

    ConsLack of management, innovation and trust. The Board should truly look into the competencies of the senior management (especially in Human Resources). Inconsistency, lack of creativity, it will never change.

    Advice to Senior ManagementVisa would not be where it is today without the dedication of the employees who knew how to run a great company. New management, stop being so arrogant and really say to yourself, what will I bring to the table to make this place the leader.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great work relations

    Anonymous Employee (Former Employee)

    ProsA great company to excel, the benefits are wonderful, and office environment was conducive to excelling.

    ConsThe pay is not adequate with the sales work involved.

    Advice to Senior ManagementIncreasing pay for time spent working for company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

    6 people found this helpful  

    It's like the Titanic but no music is playing.

    Senior Account Executive (Current Employee)
    Foster City, CA

    ProsMost of the employees are genuinely nice, collaborative, smart and professional.

    ConsSenior management is comprised of pompous, arrogant and condescending individuals who think nothing of layoff's, purchasing a second corporate jet and hiring their cronies. The next level down is afraid to speak up in fear of being let go. It's difficult to get things done because of the bureaucracy and political climate. Innovation is lacking; impossible to develop new products; client needs are ignored and Finance runs the organization. Absolutely a horrible work environment.

    Advice to Senior ManagementHow many employee surveys need to be completed before anything of substance is changed? It's more than improving the cafeteria food and gym facilities. The corporate culture needs to drastically turn around. Get out of your offices, off the corporate jets and actually reach out further down in the company to speak with people who are fed up and want positive change.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    4 people found this helpful  

    Used to be a great place to work

    Anonymous Employee (Current Employee)
    New York, NY

    ProsVisa is full of great, smart people. It has good pay and benefits. Visa has a strong brand and a successful business model.

    ConsUnfortunately there are many challenges with new executive leadership. They have little regard for long tenured employees. We've seen too many good people leave the company. It's not a happy environment.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Visa Inc. reviews and ratings — including employee satisfaction and approval rating for Visa Inc. CEO Charles W. Scharf. All 557 reviews posted anonymously by Visa Inc. employees.