Visa Inc Reviews
Updated Feb 14, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 183 ratings Employees are "Dissatisfied" |
CEO Rating
Based on 110 ratings
Chairman & CEO |
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Pros
* Great pay
* OK benefits
* Well recognized brand
Cons
Company is severely understaffed. We are continuously told to do more with less. When staff tries to explain the limitations with the manpower available, we are told that if we can't do the job then we must not be needed. Why not just have another group (that has more staff) take over our responsibilities? It has only gotten worse since the IPO and all anyone cares about is the all mighty dollar.
Advice to Senior Management
Stop outsourcing all of the jobs to Singapore. Qualified people should be hired regardless of location.
Pros
Good pay
Competitive benefits
Lots of competent people in technical roles, if you need help it can eventually be found
Global brand recognition
Cons
There's a culture of fear at VISA. Anyone who disagrees with Senior Management gets marginalized or terminated. Lots of good employees have been let go, and many times they get hired back later when it's found they were needed all along. Middle management spends most of its time generating reports for senior people who don't know what's happening but are sure some hanky-panky is afoot. The company is trying to evolve into the mobile and internet payment space, but is doing so by acquiring outside companies, not by changing from within. The stock bounces back and forth in a small range but never actually does anything. This is not a company most people would work for if they knew better.
Advice to Senior Management
Trust your people. Some very competent people work at VISA and usually they are harnessed by management, not freed to create new products and services. The federal government is hacking away at VISA's business model, and the company will have to change or eventually wither.
Pros
Base pay + bonus (which includes $ and equity) + PTO and benefits makes compensation competitive.
Work- life balance is manageable.
Cons
Drive to bring in talent from outside of the industry has gotten out of hand. Hiring too many too quickly in senior positions has led to a lack of a cohesive vision and strategy.
Pros
Multicultural, diverse, see many countries and cultures. Promotes work life balance, recent increase in talent development courses, recognized global brand leader - FIFA and Olympics sponsors
Cons
Antiquated senior management, slow to react, bureaucratic- little career guidance - anonymous leadership. People stagnate in jobs and not offered growth prospects. Inconsistent recruitment policies and procedures with little transparency in selection of candidates. Chronic understaffing compared to workloads resulting in lost opportunities or substandard client support.
Advice to Senior Management
Stop continually tinkering with the organisation, recruit enough bodies to go after the opportunities as you are creating false economies by running skeleton staff. Get harmonised recruitment policies and procedures, bulk up the staff to go after the opportunities and please show your faces from time to timeinperson.
Pros
Good Global Company to work for. Brand Name
Cons
Promotions and Performance Review very very subjective ...Not Clear.. Too much Ass Licking
Advice to Senior Management
Listen to your people
Pros
Telecommuting part time or full time depends on department.
Cons
Work was boring, and management lacks reasonable leadership.
Pros
+ bright colleagues
+ great benefits
+ good brand name
Cons
- decisions are made based on personal gains, not common interests
- poor management
- lack of work life balance
Advice to Senior Management
help leaders develop the mindset to genuinely engage and retain employees
Pros
Quality work....a lot of challenges and things to fix. Money is not a problem for any technical solution. Lot of talented people. Brand name.
Cons
Employees have a big time job insecurity leading to CYA attitude. Two arms of the company, operations and development have no clue of what the other arm needs. Operation wants a total control and development wants faster delivery. Everything in this organization is a ticket based reactive action and NO proactive action. With 400+ groups within 5500 employees, its such a chaos which group to contact for a problem. Working for VISA is tougher then work for Obama. Product support and project managers suffer a big time to find the correct group and resources.
Work and personal time balance is a big problem. Managers cannot prioritize work as everything is equally important and priority no. 1. The company is highly under staffed. Only people that are tied with long term benefits are trying to retire here as they will loose a lot of money if they resign. Just wait and see how many talented people remain with the company as soon as the economy picks up!
Advice to Senior Management
Try to create a sense of responsibility and ownership in your employees. Don't make them like the guy on a Mc Donald drive through window! You are not in the business of making burgers#@#@
With so many talented people, create an environment that would help people feel secured and responsible. Remember, as you treat your employees, you will get the same treatment back....
Pros
Awesome brand. Looks great on resume.
If you are in the payments industry trying to work around Visa, its a good experience to know why things are as dysfunctional as they are
Still have a retiremet plan in addition to matching 401k
Cons
Very male oriented culture.
Incredibly SLOOOOOOWWWWW decision making. Amazingly difficult to get things done unless you're "in" with the boys.
It's all about who you know here.
Advice to Senior Management
Retire.
Pros
Location. Industry. People. Change. Brand.
Cons
Government regulation. Economy. Litigation. Mgt change.



