Visa Inc. Reviews

Updated April 18, 2015
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3.0
763 Reviews
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Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
283 Ratings

Pros
  • Visa has a reasonable work/life balance depending on geographic location (in 54 reviews)

  • Good pay (although for many years, this was not the case) and good benefits (in 55 reviews)

Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 25 reviews)

  • Mostly very mediocre people - especially middle / senior management (in 50 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (106)

    "Was once a wonderful company to be part of"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Foster City, CA
    Current Employee - Vice President in Foster City, CA

    I have been working at Visa Inc. full-time (more than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    World class brand, best company in its industry by far, doing good for people in emerging economies. Good people, decent salaries, good benefits. New CEO and President are trying hard to focus and inspire the company and making some progress. Depending upon what part of the company you're in, there is interesting and innovative work to be had. Glad to see focus on merchants and their needs.

    Cons

    Visa has lost its compassion for staff, especially those with experience and years of service, in its rush to be "cool" for new college grads and Silicon Valley kids. Diversity in the Technology organization is a joke. In the year he's been here, every single new hire the EVP of Tech has done at VP/SVP has been an Indian male. Most of the new SD's as well. The percentage of women in Tech at VP/SVP level is single digits and falling. If you're an Indian man, you're golden. If you're anything else and want more than an entry level job, consider a different place.

    Advice to Management

    Don't abandon the experienced and senior staff that got you here -- they built this place. Make a serious commitment to diversity and keep it.

    Visa Inc. Response

    Feb 25, 2015agency

    Thanks so much for your feedback. Diversity at Visa is always a priority across all levels and departments. We continue to focus on making great strides in diversity year after year.

  2. Technical writer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Writer in Highlands Ranch, CO
    Former Employee - Technical Writer in Highlands Ranch, CO

    I worked at Visa Inc.

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good environment to work in.

    Cons

    Not really any cons for the company.

    Advice to Management

    Great job

  3. Helpful (2)

    Senior Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - California in Foster City, CA
    Current Employee - California in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good company to work for if you have strong interpersonal skills and has a process oriented mindset. Work-life balance is generally good.

    Cons

    Payment card industry is a breed of their own. This is not quite like a bank and not really a technology company so one needs to understand that and keep an open mind to work well here.

    Advice to Management

    Stabilize the management team and spend more time orienting new employees to the company to make them successful from the get-go. Changing two layers of management at the same time is disruptive so be strategic in succession planning.

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  5. Integrating well and being made to feel a-part-of instantly! Great experience joining so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Recruiter in Foster City, CA
    Current Employee - Technical Recruiter in Foster City, CA

    I have been working at Visa Inc.

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The People
    The Business Transformation and New Technology Platforms being conceived, planned and built
    The Benefits, Work/Life Balance ...VISA takes care of its people
    The very cool brand and image VISA has supporting the Olympics and other events

    Cons

    It takes a bit to get to know everyone. There's a lot of people here. But it's worth extending your hand to meet some and get acquainted with them every day.
    It's a process heavy company (for good reason most of the time: security, privacy, compliance) but it can feel change or evolution happens slowly

  6. Helpful (13)

    Trust? Sr leadership continues to make retroactive employee impacting impacting changes

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc.

    Disapproves of CEO
    Disapproves of CEO

    Pros

    My immediate manager is ethical and does not have hidden agendas.

    Cons

    Today the leadership announced a retroactive compensation change. An FAQ document was published with this question: Why are we hearing about this halfway through the fiscal year?

    Advice to Management

    In order to have transparency to visa employees, I would recommend more thought go into how and when decisions are made and communicated. After the fact communications do NOT build trust. And of course this change does not affect senior leaders.

  7. Helpful (10)

    Senior Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Foster City, CA
    Current Employee - Senior Director in Foster City, CA

    I have been working at Visa Inc. full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good brand and lots of smart, talented people.

    Cons

    10,000 person global company that operates like a 100,000+ company. Bad place for women -zero opportunity and they don't even try. HR forces a curved rating of all employees during review cycle. Enormous turnover in HR which is telling in itself. Flexible work schedule means you must be in the office everyday or be a full time tele-commuter. Most departments don't permit telecommuting. Some departments don't allow employees outside San Fran Bay Area so limited opportunities to hire talent in other Visa locations.

    Advice to Management

    Diversify management team, quit implementing cumbersome processes and tools that work poorly. Quit hiring and promoting white and Indian men. Offer flexible work environment and enable a broad US based work force.

  8. Helpful (12)

    Beware of the gangs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Contractor - Anonymous Contractor in Foster City, CA
    Current Contractor - Anonymous Contractor in Foster City, CA

    I have been working at Visa Inc. as a contractor (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Payment Industry knowledge, good pay, work life balance is also okay

    Cons

    Upper management lacks the skill, they dont want people under them to grow. There are gangs formed by Indians and they just think about their growth as opposed to Company’s growth.

    Advice to Management

    Right managerial skill is to think about your employees and help them grow. Stop forming gangs and hire people of your acquaintance who do not have skills suited to their roles.

  9. Helpful (1)

    Senior Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visa Inc.

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    You can work on the same business case for four years and get paid more in salary than the business case will ever make. Awesome work life balance and no stress about what work you have to deliver because no one does much on the business side.

    Cons

    Indians should be counted as a race separate from White, black, Hispanic, Other Asians. If you break them out, other Asians are also minority. You will do well if you are a brown make or female. They all help each other and no one blinks an eye.

    Advice to Management

    Look into diversity issues

  10. Helpful (2)

    Old boys club and hierarchical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Visa Inc. full-time (more than 5 years)

    Positive Outlook
    Disapproves of CEO
    Positive Outlook
    Disapproves of CEO

    Pros

    Great business model with much potential for growth.

    Cons

    Old boys club but set to change with the old guards leaving following change in senior management. In addition, quite a hierarchical place and you have to be a "politician" and play your cards well to get recognition!

    Advice to Management

    1) Get down from the ivory tower, open your eyes wide and start realizing who are the real people working and not depend on "performers".
    2) You are not any more special than all the other employees so stop behaving so high and mighty.

  11. Great place to work for software developers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Foster City, CA
    Current Employee - Senior Software Engineer in Foster City, CA

    I have been working at Visa Inc.

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    wide range of challenging projects to work on

    Cons

    cannot complain about anything in particular

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