Visa Inc. Reviews

Updated September 29, 2014
Updated September 29, 2014
610 Reviews
3.0
610 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
193 Ratings

Review Highlights

Pros
  • Visa has a reasonable work/life balance depending on geographic location (in 49 reviews)

  • Good pay (although for many years, this was not the case) and good benefits (in 54 reviews)


Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 26 reviews)

  • Mostly very mediocre people - especially middle / senior management (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A good place to work, with a lot of room for improvement!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Support Analyst  in  Ashburn, VA
    Current Employee - Senior Technical Support Analyst in Ashburn, VA

    I have been working at Visa Inc. full-time for more than 8 years

    Pros

    Fun place to work and a potential for a rewarding career, particularly in the Corporate headquarters in California.

    Cons

    Seems to foster an environment of leading by fear, which hinders individual productivity and ultimately slows growth for the company. Also, has the capability to allow employees to work remotely, from home, however old ways of doing business and fear from leadership that telecommuting would alleviate the need for people managers prevents them from moving forward,

    Advice to ManagementAdvice

    Work life balance should be made a priority for Visa. Invest in your employees and discover how they will invest in your business~

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    This experience was a mix of some really easy weeks and some with lots of overtime, but overall very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Foster City, CA
    Former Employee - Software Engineer in Foster City, CA

    I worked at Visa Inc. as an intern for less than a year

    Pros

    I really enjoyed the environment I worked in. With the mobile development team, everyone was fairly laid back but always ready and willing to work and help the interns with their work. Not as many intern events as some companies in the valley, but still had a few over the summer and it made it easy to do my own thing on weekends and explore the bay.

    Cons

    One con was the typical bureaucracy of a big company, sometimes it would take a week or more to get approval to make a small change to a project.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Amazing company to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Support Analyst  in  Miami, FL
    Current Employee - Senior Technical Support Analyst in Miami, FL

    I have been working at Visa Inc. full-time

    Pros

    They have a lot of growth opportunities within the company. I would also say that they raise you 5% of your salary every year depending on your role. Now, based on how you perform you can expect a higher percentage based on your contributions to the company, ex. training team members on a new trade, years with the company, they give you company stock, which by the way is at $215 a share which is nice ect. So what I'm trying to say is that's it's a company you won't find easily in South Florida.

    Cons

    I would say the cons are higher ups higher managers with absolutely no intelligence once so ever. But hey that's in every company right.

    Advice to ManagementAdvice

    I would say my advice to management is to learn some common sense.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 13 people found this helpful  

    Great Company - BAD LEADERSHIP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time for more than 10 years

    Pros

    Very ethical company that holds employees to similar high standards. Salary and benefits are competitive, although we've seen a decline (over the years) of the 401(k) match and annual salary increases are almost non-existent. Enormous opportunity to continue the decades of success...just need the right management in place and an appreciation for employees that are not recent college grads. IMHO, Visa is extremely diverse company - at least for those in the CA offices.

    Cons

    Serious decline in employee satisfaction since new CEO came on board. He and the president he brought in micro-manage leadership...it is there way or the highway. For a technology company you'd think the employee tools would be top notch - NOT - employees have to operate with pong-era technology to get things done. Award shares continue to decline as does the annual recognition increases, yet the CEO's income reported at $24 million (all-in). CEO is rude to employees that dare to question what is said at all-staff meetings and paints employee satisfaction as rosy when it is anything but.

    Advice to ManagementAdvice

    Charlie needs a serious attitude adjustment when it comes to dealing with the average employee. Demeaning them in all-staff meetings when they ask a question he doesn't like will further alienate him with the employee population. Charlie isn't the only issue but if he treats his leadership the way we've seen him treat employees at all-staff meetings, than that is probably why the next level of management is doing the same. Separately, college grads are not the answer for everything!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visa Inc. as an intern

    Pros

    Super flat structure, which is great

    Cons

    There are a lot of old people.

    Recommends
    Approves of CEO
  7.  

    Summer Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern  in  Foster City, CA
    Former Employee - Summer Intern in Foster City, CA

    I worked at Visa Inc. as an intern for less than a year

    Pros

    They have a good internship program that is growing. Lot of other interesting interns working in different field. You will be hooked up with a manager and intern buddy and really get a feel for a big company environment!

    Cons

    At the same time, a big company can make you feel kind of lost in the crowd. It's also hard to transfer groups if you do get a return offer and would have to apply again as if you didn't work there.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 7 people found this helpful  

    Great collaboration in the ranks but sr mgt disconnected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader  in  Foster City, CA
    Current Employee - Senior Business Leader in Foster City, CA

    I have been working at Visa Inc. full-time for more than 3 years

    Pros

    Great pay, decent benefits. Interesting work. Some cutting edge technology.

    Cons

    Agree with other comments about sr mgt. if you work for a powerful group and are one of the favorites of a given manager, life at Visa is good. For everyone else it's a struggle - lots of behind the scenes passive aggressive behavior to cause projects to fail or be cancelled after a lot of work and money spent.

    Advice to ManagementAdvice

    Better project approval and control up front to ensure vision is clear and projects are aligned with corporate goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 6 people found this helpful  

    Lots of leadership changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visa Inc. full-time

    Pros

    Good compensation and benefits, lots of multi-market job opportunities, well-known global brand, reasonable number of employees (<10,000) so you can make yourself known and build an effective network.

    Cons

    Lots of leadership changes in all functions, with no clear reason why the change is required. Unclear corporate strategy. New leaders often know little or nothing about payments. Compensation is getting less competitive as the job market picks up.

    Advice to ManagementAdvice

    Focus on the big things and leave the little things to others. This was a great company - it isn't any longer. I left for another role and am much happier. Lots of good people are looking to get out.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Management is taking time to implement their strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc.

    Pros

    New, Younger management taking its time to implement strategy which is good as the industry is changing fast. People are friendly and good to work with. Brand is strong worldwide which helps the business grow well. Benefits are comparable to other companies in Bay Area. Pay is on the higher end.

    Cons

    Annual strategic planning is a mess and takes up lot of time. Morale in some areas is suffering due to this. Process is too bureaucratic at times but management is trying to change it.

    Advice to ManagementAdvice

    Reduce bureaucratic processes faster, share your strategic vision of the company with the employees to boost the morale.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Company in change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time

    Pros

    Powerful, global brand, stable business

    Cons

    Starting to look like a foreign company. Poor diversity both from race and gender.

    Advice to ManagementAdvice

    practice what you preach.

    Recommends
    Neutral Outlook
    Approves of CEO

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