Visa Inc. Reviews

Updated August 1, 2015
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Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
303 Ratings

Pros
  • Can achieve work/life balance (can be at a cost) (in 54 reviews)

  • Good benefits, great brand name to trade on for your next job (in 55 reviews)

Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 25 reviews)

  • The Board should truly look into the competencies of the senior management (especially in Human Resources) (in 50 reviews)

More Pros and Cons

799 Employee Reviews

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  1. Helpful (165)

    "Was once a wonderful company to be part of"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Foster City, CA
    Current Employee - Vice President in Foster City, CA

    I have been working at Visa Inc. full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    World class brand, best company in its industry by far, doing good for people in emerging economies. Good people, decent salaries, good benefits. New CEO and President are trying hard to focus and inspire the company and making some progress. Depending upon what part of the company you're in, there is interesting and innovative work to be had. Glad to see focus on merchants and their needs.

    Cons

    Visa has lost its compassion for staff, especially those with experience and years of service, in its rush to be "cool" for new college grads and Silicon Valley kids. Diversity in the Technology organization is a joke. In the year he's been here, every single new hire the EVP of Tech has done at VP/SVP has been an Indian male. Most of the new SD's as well. The percentage of women in Tech at VP/SVP level is single digits and falling. If you're an Indian man, you're golden. If you're anything else and want more than an entry level job, consider a different place.

    Advice to Management

    Don't abandon the experienced and senior staff that got you here -- they built this place. Make a serious commitment to diversity and keep it.

    Visa Inc. Response

    Feb 25, 2015 – agency

    Thanks so much for your feedback. Diversity at Visa is always a priority across all levels and departments. We continue to focus on making great strides in diversity year after year.


  2. Helpful (27)

    Everywhere you might want to be

    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Visa Inc. full-time

    Pros

    Great company overall for benefits, perks, learning potential and overall good people. There are some very... very knowledgeable people who can teach you sooo much and are willing to! mgmt. is trying very hard to change the culture and provide more 'employer of choice' perks, parties, shuttles, etc... which make it competitive with other like companies.

    Cons

    The major CON is managers who instill fear (that have wrap sheets in HR a mile long to begin with) have the power! how these people get promoted in the first place is a mystery to many. The culture at Visa is definitely changing. Some for the good, some for the bad. The new culture is all about young, college (top tier school) grads and interns. It is always a good idea to get new 'blood' with a different way of thinking in.. but.. the way its being done is at the expense of a lot of the 'seasoned employees' with all the knowledge who need to train the influx of the younger crowd. It is great to see the young, bright employees filling the halls. unfortunately, So many talented, Visa educated folks are flying the coop. Many of the new hires only want to stay a couple of years I hear... you might not appreciate your dedicated employees now.. but you might want them back later.

    Advice to Management

    Read all of the comments here .. I mean all. there is a definite theme I noticed with many 'like' complaints. it is very true about mgrs. that instill fear , HR is soo unfair and a joke and the company is becoming a majority of males of a certain race. just get in an elevator on any floor... any bldg... and look around you. Oh, and the work from home thing... I think it should be explained why some folks in the same dept. are allowed to do it, but others are not. it is one of the most unfair practices I have seen happen here.


  3. Helpful (21)

    the great technology leadership exodus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Visa Inc. full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great business model - provides stability still a good paymaster

    Cons

    zero trust in employees - everything is doubted including your ability none of the tech VP's and SVP's are left from a year ago - everyone is out the door - Sinking ship much ?

    Advice to Management

    Wait till all of the great talent is gone ...after all interns can do everything


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  5. Helpful (21)

    Lack of Diversity in Upper Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Visa Inc. full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    People are really smart and the clients make coming to work exciting. Every day is a challenge. Lots of knowledge and history.

    Cons

    The lack of opportunities to grow and diversity in Upper management. When I look at upper management and only see two kinds of faces, it is discouraging. Why stay with a company for 20 years if there are no opportunities? The best person should always get the job . . Always. No one is entitled to anything. But, what I am seeing at Visa is unreal.

    Advice to Management

    If you are only going to hire certain types for upper management positions, can the rest of us be allowed to work from home? Or get some other perk?


  6. Helpful (37)

    company is imploding and fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Foster City, CA
    Current Employee - Senior Director in Foster City, CA

    I have been working at Visa Inc. (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    the people are great (not executive management). very talented and hard working group of individuals

    Cons

    executive management is arrogant and they only look out for themselves. compensate them well but leave the worker bees behind--the same workers who makes the products and who makes them look good. you have a CEO who makes employees who ask questions at employee meetings feel incompetent. investment priorities are in the wrong places...a building that was just recently renovated and still being paid for is being renovated yet again. You have a dysfunctional technology leadership, probably the 2nd most arrogant just below the CEO, who for the life of him doesn't want to hire anyone else other than male southeast indians. this is a company who promotes diversity, claims diversity as a priority, but it's all lip service.

    Advice to Management

    practice what you preach. stop trying to be "hip". stop following the culture of the valley and be an innovator for once and lead


  7. Positive change in progress. Lots more work to be done

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team. Management does try to make improvements as needed for critical issues

    Cons

    Getting things done can be cumbersome. Some planners and leaders are way out of their depth. Too much kingdom building. More accountability needed

    Advice to Management

    Leadership development needed. Remove roadblocks so that staff can innovate


  8. Helpful (5)

    Good brand, good model, not a great employer

    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Visa Inc. full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The business model is rock solid and it will likely continue to grow for years to come. Pay is also quite good.

    Cons

    Very challenging work culture, with lots of people there seemingly just to pull a pay check. Lots of red tape combined with an unwillingness to even respond to email unless you outrank them. While it's a great place to ride out the tail end of your career, not a good place to build on and wouldn't recommend to anyone getting started or early in their career.


  9. System Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Ashburn, VA
    Current Employee - Systems Analyst in Ashburn, VA

    I have been working at Visa Inc. full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great training program and company culture.

    Cons

    None so far. The worst thing I have had to deal with was waiting to get hired.

    Advice to Management

    Keep it up, just keep salary in line with competitors to keep the best talent.


  10. Helpful (6)

    Crazy company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unemployed in Baltimore, MD
    Former Employee - Unemployed in Baltimore, MD

    I worked at Visa Inc. full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The pay was medium grade and the hours was great got to make major money doing overtime and also Health Benefits was super. If you want a retirement plan check they got all that covered. Also promotions was nice getting a extra 1000 bonus was great! Rewarding employees with a night on the town by giving free movie tickets or gift cards was also very fun to have happen.

    Cons

    The downside is Promoting from within was very little and sometimes the mangers didn't want you to leave and after being a customer service rep learning so many products I figure why not be promoted. Also major downside is depending what job you take you will be outsourced for a cheaper labor employee. Also after leaving this company no other company can contact them to verify that you worked their only information available via website about your duties. Severance pay was good but short lived in this economy need a lot more to live off after being let go at no fault of your own.

    Advice to Management

    My advice to management is simple trust more in American employees and stop trying be cheap everything in America is going to cost you money that's how it is. Also please value your employees more through cause they are back bone of your company!


  11. Helpful (6)

    Mostly Positive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Highlands Ranch, CO
    Current Employee - Senior Software Engineer in Highlands Ranch, CO

    I have been working at Visa Inc. full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good Pay, Great Benefits, Flexibility, and work life balance.

    Cons

    In the midst of an attempt at culture shift. Hard to get work done due to bureaucracy and process overhead. Technology vision is a bit lacking at all levels. Diversity concerns within the executive management structure under the CTO.

    Advice to Management

    Innovate, don't copy. Keep development in-house. Continue being responsive to employee needs.



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