Visa Inc. Reviews

Updated July 3, 2015
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Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
284 Ratings

Pros
  • Can achieve work/life balance (can be at a cost) (in 54 reviews)

  • Good benefits, great brand name to trade on for your next job (in 55 reviews)

Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 25 reviews)

  • The Board should truly look into the competencies of the senior management (especially in Human Resources) (in 50 reviews)

More Pros and Cons

763 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (149)

    "Was once a wonderful company to be part of"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Foster City, CA
    Current Employee - Vice President in Foster City, CA

    I have been working at Visa Inc. full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    World class brand, best company in its industry by far, doing good for people in emerging economies. Good people, decent salaries, good benefits. New CEO and President are trying hard to focus and inspire the company and making some progress. Depending upon what part of the company you're in, there is interesting and innovative work to be had. Glad to see focus on merchants and their needs.

    Cons

    Visa has lost its compassion for staff, especially those with experience and years of service, in its rush to be "cool" for new college grads and Silicon Valley kids. Diversity in the Technology organization is a joke. In the year he's been here, every single new hire the EVP of Tech has done at VP/SVP has been an Indian male. Most of the new SD's as well. The percentage of women in Tech at VP/SVP level is single digits and falling. If you're an Indian man, you're golden. If you're anything else and want more than an entry level job, consider a different place.

    Advice to Management

    Don't abandon the experienced and senior staff that got you here -- they built this place. Make a serious commitment to diversity and keep it.

    Visa Inc. Response

    Feb 25, 2015agency

    Thanks so much for your feedback. Diversity at Visa is always a priority across all levels and departments. We continue to focus on making great strides in diversity year after year.


  2. Sr. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great place to work, exciting to work and contribute towards a larger impact on clients

    Cons

    need strong people managers at leadership level to set clear goals and remove ambiguous direction

    Advice to Management

    promote from within, however, provide management training to employees with direct reports
    would like senior management to interact and meet staff on the floor


  3. Helpful (1)

    Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst

    I have been working at Visa Inc. full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Promotes within to harness homegrown talent

    Cons

    Frequent change casts doubt on secured future

    Advice to Management

    One step at a time


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Lack of Diversity in Upper Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Visa Inc. full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    People are really smart and the clients make coming to work exciting. Every day is a challenge. Lots of knowledge and history.

    Cons

    The lack of opportunities to grow and diversity in Upper management. When I look at upper management and only see two kinds of faces, it is discouraging. Why stay with a company for 20 years if there are no opportunities? The best person should always get the job . . Always. No one is entitled to anything. But, what I am seeing at Visa is unreal.

    Advice to Management

    If you are only going to hire certain types for upper management positions, can the rest of us be allowed to work from home? Or get some other perk?


  6. Great place to work

    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Visa Inc. full-time (More than 3 years)

    Pros

    Friendly and fast paced environment.

    Cons

    I have nothing negative to say about Visa.


  7. Helpful (3)

    Lots of change, little direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Foster City, CA
    Current Employee - Senior Director in Foster City, CA

    I have been working at Visa Inc. full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great brand, solid distribution model. Opportunities exist to move Pursue different roles inside company.

    Cons

    Arrogant executive management team that treats employees with disdain. Lack of diversity in management team- especially women.

    Advice to Management

    Respect the institutional knowledge inside the company. Don't try so hard to be Google. Be true to who we are- who we are is pretty amazing.


  8. Engieer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc.

    Pros

    good comp to work at

    Cons

    nothing so specific... however there is a room for improvement in various area.


  9. Helpful (3)

    Great pay with lots of red tape

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Staff Web Engineer in Highlands Ranch, CO
    Current Employee - Senior Staff Web Engineer in Highlands Ranch, CO

    I have been working at Visa Inc. (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great (starting to head towards good) benefits. Excellent pay and rewards such as bonus and stock. Health insurance just above average. There is always work that needs to be done, so it is never boring at this level.

    Cons

    Similar to many of the other larger companies in the area. The bureaucratic process impedes motivation to innovate, as the environment is designed to stagnate progress. Negotiate for the best salary at the beginning as raises are minimal. After 5 years, salaries tend to be lower than other companies, which promotes the desire to leave.

    Advice to Management

    To be the best, you pay the best. Don't stop on the hire date, continue and create an environment where you have employees for life, and a desire to stay and become greater than just a paycheck.


  10. Helpful (7)

    company is imploding and fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Foster City, CA
    Current Employee - Senior Director in Foster City, CA

    I have been working at Visa Inc. (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    the people are great (not executive management). very talented and hard working group of individuals

    Cons

    executive management is arrogant and they only look out for themselves. compensate them well but leave the worker bees behind--the same workers who makes the products and who makes them look good. you have a CEO who makes employees who ask questions at employee meetings feel incompetent.
    investment priorities are in the wrong places...a building that was just recently renovated and still being paid for is being renovated yet again. You have a dysfunctional technology leadership, probably the 2nd most arrogant just below the CEO, who for the life of him doesn't want to hire anyone else other than male southeast indians. this is a company who promotes diversity, claims diversity as a priority, but it's all lip service.

    Advice to Management

    practice what you preach. stop trying to be "hip". stop following the culture of the valley and be an innovator for once and lead


  11. Helpful (4)

    Politics and bureaucracy impede success

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Leader in Palo Alto, CA
    Former Employee - Senior Business Leader in Palo Alto, CA

    I worked at Visa Inc. full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Benefits are great and that's about it

    Cons

    Very political, frequent mini layoffs, very bureaucratic and who gets promoted depends on the whim of management

    Advice to Management

    If you want to be a startup you need to get rid of the lifers in middle management



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