Visa Inc.

  www.visa.com
  www.visa.com

Visa Inc. Reviews

Updated November 20, 2014
Updated November 20, 2014
647 Reviews
3.0
647 Reviews
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Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
220 Ratings

Review Highlights

Pros
  • Visa has a reasonable work/life balance depending on geographic location (in 51 reviews)

  • Good pay (although for many years, this was not the case) and good benefits (in 55 reviews)


Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 25 reviews)

  • Mostly very mediocre people - especially middle / senior management (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 30 people found this helpful  

    "Was once a wonderful company to be part of"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Foster City, CA
    Current Employee - Vice President in Foster City, CA

    I have been working at Visa Inc. full-time (more than 8 years)

    Pros

    World class brand, best company in its industry by far, doing good for people in emerging economies. Good people, decent salaries, good benefits. New CEO and President are trying hard to focus and inspire the company and making some progress. Depending upon what part of the company you're in, there is interesting and innovative work to be had. Glad to see focus on merchants and their needs.

    Cons

    Visa has lost its compassion for staff, especially those with experience and years of service, in its rush to be "cool" for new college grads and Silicon Valley kids. Diversity in the Technology organization is a joke. In the year he's been here, every single new hire the EVP of Tech has done at VP/SVP has been an Indian male. Most of the new SD's as well. The percentage of women in Tech at VP/SVP level is single digits and falling. If you're an Indian man, you're golden. If you're anything else and want more than an entry level job, consider a different place.

    Advice to ManagementAdvice

    Don't abandon the experienced and senior staff that got you here -- they built this place. Make a serious commitment to diversity and keep it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 30 people found this helpful  

    Was once a great place to work, new technology executive leadership is a class A bully

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director
    Former Employee - Senior Director

    I worked at Visa Inc. full-time (more than 10 years)

    Pros

    Excellent benefits, good compensation, great people in the trenches who are presented with road block after road block from executive management vs. empowerment and getting things done. Visa is undergoing a culture shift to a more agile lean organization, and I sincerely hope they're successful in the long run.

    Cons

    In the short term though... The company is not willing to admit the executive technology leadership was the wrong person to bring in. Leadership style is that of a class A bully who would rather degrade, demean, and insult you in front of an entire room than actually perform as a leader cultivating the talent that brought Visa to where it is. Demanding only hiring of ivy league talent and people with job offers from Facebook and Google is not the solution to a culture shift in a financial organization, and senseless executive style blogging on linkedin is not an effective motivation tool.

    The exit door is spinning faster than the entry door, and management is not willing to expose the primary reason which has been called out in countless exit interviews over and over again.

    Advice to ManagementAdvice

    The CEO needs to seriously reevaluate his hiring decisions and recognize what's happening to the individuals responsible for making Visa successful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Positive experience, but not as good as it was...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Miami, FL
    Current Employee - Senior Director in Miami, FL

    I have been working at Visa Inc. full-time (more than 10 years)

    Pros

    Used to be a place where the employee was at the center. Nowadays, the pros are around the Industry and corresponding growth.

    Cons

    Everchanging leadership team who believe are rediscovering the wheel.

    Advice to ManagementAdvice

    Listen to employees, apreciate experience.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good Company, Glass Ceiling hard to break Through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Foster City, CA
    Current Employee - Senior Business Leader in Foster City, CA

    I have been working at Visa Inc. full-time (more than 5 years)

    Pros

    Good Benefits and overall good work-life balance.

    Cons

    SIlos really hurt career growth and much of the seasoned staff is entrenched and unwilling to move to make room.

    Advice to ManagementAdvice

    Keep opportunities open to employees and beware of poachers from tech companies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 12 people found this helpful  

    Times are changing ... 10 year professional employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service in Washington, DC
    Current Employee - Client Service in Washington, DC

    I have been working at Visa Inc. full-time (more than 8 years)

    Pros

    Good starting salary, frequently overpaid to start.

    Cons

    Benefits were average to begin with. Now, coming in 2015 health care benefit costs are doubling if not tripling (deductibles, out of pocket maximums, etc). The HR department is non-existent for the most part: have a question? call the provider (Cigna, etc.). The word has already been informally passed that raises will be paltry and bonuses (which were at one time very good) will be much smaller this year. This despite the fact that Visa basically prints money! We've become a cheap, penny-pinching company --- unless you happen to be working on the project that is the current flavor of the month. Middle-management has become a stale, unprofessional and ill-trained group that is entirely self-interested: managing up to their bosses is all that matters. Most of all, if you don't work at HQ in Foster City good luck.

    Advice to ManagementAdvice

    Clean out middle managers -- move them to new groups every two years. Expand their knowledge and skills while keeping them from building out mini-empires. Stop squeezing employees when we're sitting on billions in cash.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great pay, sponsorships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Foster City, CA
    Current Employee - Manager in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    Compensation, global workforce at HQ

    Cons

    Inefficient, lack of international opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  8. 30 people found this helpful  

    Exec Technology Leadership has insulting, degrading leadership style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in San Francisco, CA
    Current Employee - Senior Director in San Francisco, CA

    I have been working at Visa Inc. full-time (more than 5 years)

    Pros

    The workers, who are intelligent, personable and hard working. The brand is strong and most employees feel pride in the global reach of the company.

    Cons

    Technology Executives make all hiring decisions under an edict to look primarily at ivy league education instead of a balanced background. Spend more time writing nonsense "leader wannabe" blogs on linkedin while insisting every purchase be accompanied by a 5+ page justification doc. Delays announcement of departing employees to hide the fact they left because of Technology Executives. Obscured the budgeting process, creating a proliferation of uncontrolled spreadsheets.

    In one year, new Technology Execs gutted the intellectual capital of the company. Worse, the top company leadership knows it and will not act because it was their first hire.

    Advice to ManagementAdvice

    Demonstrate your leadership and admit you hired the wrong person.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good. Could be great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Miami, FL
    Current Employee - Senior Business Leader in Miami, FL

    I have been working at Visa Inc. full-time (more than 5 years)

    Pros

    Good work-life balance and benefits. Global perspective. Mobility. New Sr. Management have the chance to refresh the culture.

    Cons

    Too many obsolete executives in high positions.

    Advice to ManagementAdvice

    Replace old managers and put in place a more dynamic culture.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 8 people found this helpful  

    Hierarchical, micro managing, super conservative, old boys network.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Foster City, CA
    Former Employee - Director in Foster City, CA

    I worked at Visa Inc. full-time (less than an year)

    Pros

    None that I can think of.

    Cons

    Layers off bureaucracy and red tape for the simplest of requests delaying initiatives beyond belief. C Level Executives involved in the most mundane decisions, what sodas to offer in the vending machine (selected by the CFO) and more. Each decision required level upon level of review and approval resulting in presentation version in the 40s.

    Advice to ManagementAdvice

    Let your employees do their jobs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Not a good place for software engineers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Visa Inc. as a contractor (more than an year)

    Pros

    Good pay, decent benefits, great brand to list on resume which is recognized worldwide. There is job security. Good location in downtown San Francisco

    Cons

    Visa doesn't care about software engineers. They are treated like second grade citizens compared to business folks. There is a lot of attrition at Software/ Sr . Software Engineers level.
    This is the only company which hires Software engineers for Support jobs (PTS team) with Software engineer titles! . Prospective job applicants please don't fall into this support /software engineer trap.

    Advice to ManagementAdvice

    Dont let the hiring managers hire software engineers for support jobs!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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