Visa Inc.

  www.visa.com
  www.visa.com

Visa Inc. Reviews

Updated November 20, 2014
Updated November 20, 2014
647 Reviews
3.0
647 Reviews
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Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
220 Ratings

Review Highlights

Pros
  • Visa has a reasonable work/life balance depending on geographic location (in 51 reviews)

  • Good pay (although for many years, this was not the case) and good benefits (in 55 reviews)


Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 25 reviews)

  • Mostly very mediocre people - especially middle / senior management (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    EVP of Technology Destroyed Innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GIS
    Former Employee - GIS

    I worked at Visa Inc. full-time (more than 8 years)

    Pros

    Good salary, the employees who helped build Visa (the ones that are left) are among the brightest individuals I've had the honor of collaborating with, and decent benefits.

    Cons

    The CEO's first hire was his biggest mistake. The EVP of Technology destroyed IT almost immediately. This man preaches "innovation," then strips telecommuting and institutes draconian rules that have not only hinder innovation, but have caused a mass exodus of top talent. He's dictated that we only can hire from Ivy league schools, when he isn't even a graduate of an Ivy league school himself. At this point, so much of Visa's top talent has left, that Visa is positioned for a major breach.

    In all the years I've been with Visa, and through all the changes in leadership, NEVER has IT been in such a critical state. Additionally, all new hires just happen to be Indian males, which would be considered discrimination if they were all white males. Overall, the state of Visa is not only sad, but pathetic. It will take a breach before the CEO realizes that his first hire was his biggest mistake. We've lost confidence in upper management - but have fun on your two jets, Charlie.

    Advice to ManagementAdvice

    My advice is to the board - your CEO and his cronies are going to destroy Visa. Top management has lost confidence in executive leadership - and if you all just sit there and do nothing, you will be a part of destroying Visa as well.

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    Worst company for Software engineers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Foster City, CA
    Current Employee - Software Engineer in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    There is job security. Pay and benefits are above the market range. There is work-life balance. Visa is one of the most recognized brands on the planet, so it looks good on your resume. It has awesome location in downtown San francisco. Company shuttles across the bay are for free transportation.

    Cons

    There is no technology innovation happening here at Visa. Each and every release of Visa checkout is marred with at least 2-3 P0's either right after/before the release. This is the only company which spends millions of dollars in hiring Software engineers for support jobs (PTS team) and make them just create JIRA tickets with logs. Product decides something and software engineers code something else and as a result there are many P0's. To add salt to the wound, support teams (PTS) takes ages to resolve the issues as its management is useless. As a result there is a lot of chaos in the technology department whenever a new feature for visa checkout is launched. Management always tries to put the blame on software engineers even though its product/support fault!

    Advice to ManagementAdvice

    Whats the point of having Partner Technology Services (PTS) team when Merchant support team can do whatever PTS can do ( file tickets with some logs)? Remove multiple layers of support as it unnecessarily increases the time in resolving issues and causes lots of overhead.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Account executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visa Inc.

    Pros

    Great opportunities. Good annual incentives, company focus on training and development

    Cons

    Processes can cumbersome and time consuming. Still not quite there with career development but the company is working hard on it. Management bonuses should be linked to employees performance to encourage staff development.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Dissapointing

    Former Employee - Call Center Manager in Miami, FL
    Former Employee - Call Center Manager in Miami, FL

    I worked at Visa Inc. full-time (more than 3 years)

    Pros

    Lots of room for advancement.

    Cons

    Leadership is lacking in a major way.

    Advice to ManagementAdvice

    Practice what you preach.

  6. 3 people found this helpful  

    Not a good place for software engineers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Visa Inc. as a contractor (more than an year)

    Pros

    Good pay, decent benefits, great brand to list on resume which is recognized worldwide. There is job security. Good location in downtown San Francisco

    Cons

    Visa doesn't care about software engineers. They are treated like second grade citizens compared to business folks. There is a lot of attrition at Software/ Sr . Software Engineers level.
    This is the only company which hires Software engineers for Support jobs (PTS team) with Software engineer titles! . Prospective job applicants please don't fall into this support /software engineer trap.

    Advice to ManagementAdvice

    Dont let the hiring managers hire software engineers for support jobs!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Positive experience, but not as good as it was...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Miami, FL
    Current Employee - Senior Director in Miami, FL

    I have been working at Visa Inc. full-time (more than 10 years)

    Pros

    Used to be a place where the employee was at the center. Nowadays, the pros are around the Industry and corresponding growth.

    Cons

    Everchanging leadership team who believe are rediscovering the wheel.

    Advice to ManagementAdvice

    Listen to employees, apreciate experience.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 14 people found this helpful  

    Bankers running a tech company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in San Francisco, CA
    Current Employee - Vice President in San Francisco, CA

    I have been working at Visa Inc. full-time (more than 8 years)

    Pros

    -Market leader in terms of sheer transaction volume
    -Very sound and reliable core systems

    Cons

    -New executives are tone deaf in terms of both communicating with employees and what makes the best tech/brand companies different from traditional ones...especially banks
    -Policies and decisions appears to be held among 3-4 executives and everyone else is just the recipient of their decisions
    -Buying modern new furniture, adding flat screens and free coffee in the lobbies do not create a tech company mindset; empowering employees to make decisions, ripping out the 20+ layers of approvals and allowing employees to work from wherever they want to get the job done do
    -Arguing over silly things like who gets a phone and which employees pay for the own

    Advice to ManagementAdvice

    Expand your peer group and spend time with CEOs and executives who have led dynamic tech companies in Silicon Valley and less time on what worked at the bank

    Hire leaders outside of your background/experience. Enough Chase and McKinsey hires already

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc.

    Pros

    everything is great in the company

    Cons

    nothing, to complain about, perfect

  10. 8 people found this helpful  

    Hierarchical, micro managing, super conservative, old boys network.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Foster City, CA
    Former Employee - Director in Foster City, CA

    I worked at Visa Inc. full-time (less than an year)

    Pros

    None that I can think of.

    Cons

    Layers off bureaucracy and red tape for the simplest of requests delaying initiatives beyond belief. C Level Executives involved in the most mundane decisions, what sodas to offer in the vending machine (selected by the CFO) and more. Each decision required level upon level of review and approval resulting in presentation version in the 40s.

    Advice to ManagementAdvice

    Let your employees do their jobs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 7 people found this helpful  

    Senior Most Leadership Needs to Respect Individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time (more than 10 years)

    Pros

    Good pay, good stock, good individuals

    Cons

    Sr. most leaders are so driven by competition and wall street they've forgotten how Visa become successful. To be innovative you must be open to debate. Reacting to questions defensively or dismissing individuals will not foster collaboration.

    Neutral Outlook
    Disapproves of CEO

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