Visa Inc.

  www.visa.com
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Visa Inc. Reviews

Updated August 20, 2014
Updated August 20, 2014
596 Reviews

3.0
596 Reviews
Rating Trends

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Approve of CEO
Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
181 Ratings

Review Highlights

Pros
  • Compensation is quite good, with a fairly decent work life balance (in 46 reviews)

  • Good benefits, great brand name to trade on for your next job (in 48 reviews)


Cons
  • Mostly very mediocre people - especially middle / senior management (in 48 reviews)

  • No diversity and hardly management believe in work/life balance (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to be a consultant

    Current Employee - Senior Database Engineer  in  Bellevue, WA
    Current Employee - Senior Database Engineer in Bellevue, WA

    Pros

    I worked there as an Oracle consultant for 2 years. It's a good environment - people are friendly and knowledgeable. I was able to design and develop a lot of new code to improve their system. My efforts were appreciated and supported by my immediate team (Database Engineering) and by team of java developers who used my code.

    Cons

    It takes a lot of time to get something done by infrastructure teams - get access to Unix servers, get space added, change database parameters. Relationship between SysAdmin and DBA teams is not clear and it seems relationship is not clear to respective team members themselves.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Visa is still a good place to work, but they have to be careful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There are technical opportunities for those qualified; Benefits are good given the changes in the business environment.

    Cons

    Too much focus on PMP process; new mgmt has installed new processes related to hiring and forcing competitive bids on projects both of which can involve a lot of time.

    Advice to ManagementAdvice

    Cut back on the process --- Sr Managers should have, understand and be responsible for their decisions, budget and deliverables --- Upper management could then focus on direction.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    average place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Foster City, CA
    Former Employee - Software Engineer in Foster City, CA

    Pros

    visa is industry leader in its domain and is deciding to make technology centric its departments
    work-life balance is good

    Cons

    management is bad, too many people clamoring for same thing as there is not diversity of projects
    management does not know how to do career growth
    decision on who does what seems arbitrary and causes confusion
    seems small no of people control decisions on who works on what projects

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Steve Jobs was right when he said A players want to play with A players. This is where C players come to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director Product  in  Foster City, CA
    Current Employee - Senior Director Product in Foster City, CA

    Pros

    Great brand recognition. Decent pay and benefits with a generous PTO schedule.

    Cons

    Aside from the convergence to digitization of payments, much of the business is commoditized. You are swimming in a red ocean that fosters a culture of hostility and backstabbing. Every week takes 20 pounds of psychic energy to get through. A lot of people taking credit for other people's work. The amount of red tape to get something done completely paralyzes you--and know one will help you or say a kind word during the process. I've worked at other Fortune 500's, but the level of buearucracy here takes the cake. They want everything defined up front. The whole reason start ups are innovative is the flexibility to be agile as things change too quickly in technology. The process doesn't allow for fresh or out of the box thinking. Everyone is spread so thin, be prepared to write your own contracts b/c legal has no time, manage your own ARCHAIC procurement process, and be a bean counter as well because finance wants you to plan a year ahead and forecast accounts payables monthly. And everything above $250k needs to be approved by Ryan and Charlie (we're 60% profit margins!!!)

    There is a plethora of product managers who revel in making things more complicated than they need to be as it gives them a false sense of value or will somehow make them indispensable. Everyone is boiling the ocean to bring relevance to their benign position.

    Advice to ManagementAdvice

    Be surgical about your reorganization and cuts. Don't assume those of us who've been there 4 years or less are part of the incompetent old regime. Need to meet with the Sr Directors and below to truly know what's going on. 360 degree reviews would also allow for greater accountability among teams. And for the love of god, do something about the incompetency of GS. They consistently deliver the kitchen sink without the plumbing...at the highest price!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Visa review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great brand name to have on your resume
    Interesting space (mobile payments, alternative payments)
    Company is performing very well so stable job

    Cons

    Too many org changes
    Too bureacratic/lots of rules/c
    Difficult to make changes to existing patterns/policies

    Advice to ManagementAdvice

    Promoto mid level management internally in stead of hiring externally -
    If org changes needed, do it all at once in stead of multiple times in multiple disciplines

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Enjoyed the challenges. Great Company, but watch your back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Program Manager  in  Foster City, CA
    Former Employee - Senior Program Manager in Foster City, CA

    Pros

    Good pay, great benefits, access to current technologies.

    Cons

    Teamwork is challenged, as others have said, SLOW decision making, internal competition can be stifling or scary. Be prepared to work 12 hours/day or whatever it takes to meet deadlines. Exhausting. You may not have a cube or office, but just open seating, however they may also allow you to work from home nearby on VPN as long as you can show up for meetings. Security paranoia is understandable and also one of the reasons it is so difficult to get things done. Data integration is tricky with systems all isolated by firewalls. And projects all locked down and secured. "Skip Level meeting", (unless you scheduled it) means you are getting canned.

    Advice to ManagementAdvice

    Hold managers accountable for the core values, including diversity. Need more longer term stability in internal department organization. Every time you reorganize and jerk people around, employees waste time moving and re-securing their project data as well as their cube spaces (if they have a cube or office). System administrators cant keep up with demand for authorizing and de-authorize access, and migration of team folders and data. Big waste of time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Enjoyed working at Visa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There are alot of good people working for Visa.

    Cons

    To many obstacles to get things done

    Recommends
  9.  

    Public Relations Manager and Visa Latin America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Relations Manager  in  Miami, FL
    Former Employee - Corporate Relations Manager in Miami, FL

    Pros

    Good place to work. Smart people. Clear strategy. Growing company.

    Cons

    Can be boring at times. As most large corporations Visa can be slow and bureaucratic.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Going Down Hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good annual bonus (for now)
    Can achieve work/life balance (can be at a cost)
    Onsite Gym

    Cons

    Little room for advancement.
    Work/Life Balance may cost you your job in the next re-org or limit your annual rating
    Very siloed organizations and little collaboration that are often working against each other in terms of productivity
    Constant re-orgs that result in compounded and new problems from previous org
    Exec management hasn't a clue in terms of where Visa needs to go with IT, mobile, and debit processing.
    Several initiatives have been big losses for company related to the above.
    Upper management has 80s mentality on views of how they treat employees. Remote working is frowned upon and there is a great distinction between upper management and people who actually get work done.

    Advice to ManagementAdvice

    Going Public was one of the worst decisions. Since being public, innovation has dropped dramatically, employee benefits have shrunk, retention rates are low, and moral just plain sucks. We now have hired executives who haven't a clue on what Visa needs or does. They have little to no insight on the market and innovation. Typically, each exec change brings in a pre-determined change before even understanding the company, technology, or organization. Do it right, management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Nice place to work as contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor  in  Austin, TX
    Current Employee - Contractor in Austin, TX

    Pros

    Nice work life balance, since most of the teams follow agile/scrum. Nice pay. Great infrastructure.

    Cons

    Sometimes the processes will slow things down for us to get tasks done in the project.

    Right now FTE recruitment process seems too complicated.

    Advice to ManagementAdvice

    Regarding FTE recruitment there are too many constraints, which may lead to missing people with right skill and experience for the existing projects.

    Recommends
    Positive Outlook
    No opinion of CEO

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