Visa Inc.

  www.visa.com
  www.visa.com

Visa Inc. Reviews

Updated November 26, 2014
Updated November 26, 2014
648 Reviews
3.0
648 Reviews
Rating Trends

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Approve of CEO
Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
220 Ratings

Review Highlights

Pros
  • Visa has a reasonable work/life balance depending on geographic location (in 54 reviews)

  • Good pay (although for many years, this was not the case) and good benefits (in 55 reviews)


Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 25 reviews)

  • Mostly very mediocre people - especially middle / senior management (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Plenty of opportunity to improve IT, but old timers don't let it happen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA

    I worked at Visa Inc. full-time

    Pros

    Lots of opportunity to improve and optimize the Infrastructure. Low hanging fruits to cut costs. keep buying most expensive hardware. No innovations.

    Cons

    Few old timers have it their way. They are there to collect the pay check and bonus. Nothing gets done. Reorgs every six months or so. No one wants to do things differently

    Advice to ManagementAdvice

    Hire A players. Not just talk. Most managers hire B players so they look good and have job security.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Technology leader implementing swift changes - much needed though painful for some

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time (more than an year)

    Pros

    Sharp people with industry best knowledge in payments.
    Streamlined and flattened organization structure that empowers individuals
    Technology leader focus on delivery and is breaking down the bureaucratic and hierarchical culture

    Cons

    Still too many processes before development can start.
    Consensus decision making - need to decentralize and empower

    Advice to ManagementAdvice

    Need cross-organizational change management to implement simplified processes. Otherwise, Good job so far!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Hot and Cold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Foster City, CA
    Current Employee - Senior Director in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    Market share leader that has resources to develop and deliver great solutions. Definitely well set to explode their business in the future of payments. It is super exciting what is coming in the future. New leadership is driving the business in a good direction, despite it creating a lot of turmoil and disagreement. If you are assertive and clear on what you want to do and willing to voice your opinion you will do well and be rewarded. Those who do that, have great careers at Visa. Pay and benefits are REALLY good, definitely above Silicon Valley average.

    Cons

    Internal infrastructure is archaic and it is really, really hard to collaborate and complete simple tasks, like opening a PO or transferring a large file. The place is not fun and it seems like there isn't support to have fun. A lot of the culture stems from the days of when Visa was an association, so it is silo'd and doesn't operate like an innovative tech company. If you join the company, know you are on a mission to help transform the company to be more like a tech company.

    Advice to ManagementAdvice

    If you want to bring in "tech" talent and become a "tech" company you need to stop hiring people from Chase and AMEX and start hiring people from Google, Apple, Facebook, etc. And look at those companies for how innovation is done and how they have created "fun" environments that cultivate collaboration and innovation.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Sr. Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    Great benefits. Two to one 401 matching plus pension plan. You get to work on different technologies. Good work/life balance. The brand is strong and most employees feel pride in the global reach of the company.

    Cons

    Too many red tapes. Hiring can be made faster, Technology Executives make all hiring decisions

    Advice to ManagementAdvice

    Please offer free parking and Visa signage in Bellevue
    A cafeteria would be nice along with more perks similar to the Foster City office

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 25 people found this helpful  

    Great Company - BAD LEADERSHIP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time (more than 10 years)

    Pros

    Very ethical company that holds employees to similar high standards. Salary and benefits are competitive, although we've seen a decline (over the years) of the 401(k) match and annual salary increases are almost non-existent. Enormous opportunity to continue the decades of success...just need the right management in place and an appreciation for employees that are not recent college grads. IMHO, Visa is extremely diverse company - at least for those in the CA offices.

    Cons

    Serious decline in employee satisfaction since new CEO came on board. He and the president he brought in micro-manage leadership...it is there way or the highway. For a technology company you'd think the employee tools would be top notch - NOT - employees have to operate with pong-era technology to get things done. Award shares continue to decline as does the annual recognition increases, yet the CEO's income reported at $24 million (all-in). CEO is rude to employees that dare to question what is said at all-staff meetings and paints employee satisfaction as rosy when it is anything but.

    Advice to ManagementAdvice

    Charlie needs a serious attitude adjustment when it comes to dealing with the average employee. Demeaning them in all-staff meetings when they ask a question he doesn't like will further alienate him with the employee population. Charlie isn't the only issue but if he treats his leadership the way we've seen him treat employees at all-staff meetings, than that is probably why the next level of management is doing the same. Separately, college grads are not the answer for everything!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visa Inc.

    Pros

    Good work environment. good values.

    Cons

    Poor commuting facility, poor cafeteria.

  8. 3 people found this helpful  

    Medicore

    Former Employee - Global Systems Engineering
    Former Employee - Global Systems Engineering

    I worked at Visa Inc. as an intern (less than an year)

    Pros

    Great pay, friendly people, great new office in Austin, TX, they really care about trying to please their interns,

    Cons

    Wasn't placed on a good team based on my interests, didn't have a team - only a boss to report to, not too many intern events within Austin.

    Advice to ManagementAdvice

    more training for interns and get to know their boss before working with them.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 19 people found this helpful  

    Going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Foster City, CA
    Current Employee - Manager in Foster City, CA

    I have been working at Visa Inc. full-time (more than 10 years)

    Pros

    Most Visa employees are smart, friendly and committed, with great experience and positive attitudes. However, they are leaving in droves.

    Cons

    A new leadership team is enacting random changes to existing processes which increase the workload of project managers and people managers, and bullying anyone who dares disagree. Respected existing leaders are leaving the company. Additionally, after announcing the end of forced rankings in yearly reviews, they are being applied as usual.

    Advice to ManagementAdvice

    Hire and promote people who don't agree with everything you say. Follow through on your commitments. Don't assume that new is always better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    This experience was a mix of some really easy weeks and some with lots of overtime, but overall very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Foster City, CA
    Former Employee - Software Engineer in Foster City, CA

    I worked at Visa Inc. as an intern (less than an year)

    Pros

    I really enjoyed the environment I worked in. With the mobile development team, everyone was fairly laid back but always ready and willing to work and help the interns with their work. Not as many intern events as some companies in the valley, but still had a few over the summer and it made it easy to do my own thing on weekends and explore the bay.

    Cons

    One con was the typical bureaucracy of a big company, sometimes it would take a week or more to get approval to make a small change to a project.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 11 people found this helpful  

    Company in change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time

    Pros

    Powerful, global brand, stable business

    Cons

    Starting to look like a foreign company. Poor diversity both from race and gender.

    Advice to ManagementAdvice

    practice what you preach.

    Recommends
    Neutral Outlook
    Approves of CEO

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