Visa Inc.

  www.visa.com
  www.visa.com

Visa Inc. Reviews

Updated December 15, 2014
Updated December 15, 2014
664 Reviews
3.0
664 Reviews
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Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
229 Ratings

Review Highlights

Pros
  • Visa has a reasonable work/life balance depending on geographic location (in 54 reviews)

  • Good pay (although for many years, this was not the case) and good benefits (in 55 reviews)


Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 25 reviews)

  • Mostly very mediocre people - especially middle / senior management (in 50 reviews)

More Highlights

Employee Reviews

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  1. 36 people found this helpful  

    Exec Technology Leadership has insulting, degrading leadership style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in San Francisco, CA
    Current Employee - Senior Director in San Francisco, CA

    I have been working at Visa Inc. full-time (more than 5 years)

    Pros

    The workers, who are intelligent, personable and hard working. The brand is strong and most employees feel pride in the global reach of the company.

    Cons

    Technology Executives make all hiring decisions under an edict to look primarily at ivy league education instead of a balanced background. Spend more time writing nonsense "leader wannabe" blogs on linkedin while insisting every purchase be accompanied by a 5+ page justification doc. Delays announcement of departing employees to hide the fact they left because of Technology Executives. Obscured the budgeting process, creating a proliferation of uncontrolled spreadsheets.

    In one year, new Technology Execs gutted the intellectual capital of the company. Worse, the top company leadership knows it and will not act because it was their first hire.

    Advice to ManagementAdvice

    Demonstrate your leadership and admit you hired the wrong person.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good Company, Glass Ceiling hard to break Through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Foster City, CA
    Current Employee - Senior Business Leader in Foster City, CA

    I have been working at Visa Inc. full-time (more than 5 years)

    Pros

    Good Benefits and overall good work-life balance.

    Cons

    SIlos really hurt career growth and much of the seasoned staff is entrenched and unwilling to move to make room.

    Advice to ManagementAdvice

    Keep opportunities open to employees and beware of poachers from tech companies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 15 people found this helpful  

    Worst company for Software engineers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Foster City, CA
    Current Employee - Software Engineer in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    There is job security. Pay and benefits are above the market range. There is work-life balance. Visa is one of the most recognized brands on the planet, so it looks good on your resume. It has awesome location in downtown San francisco. Company shuttles across the bay are for free transportation.

    Cons

    There is no technology innovation happening here at Visa. Each and every release of Visa checkout is marred with at least 2-3 P0's either right after/before the release. This is the only company which spends millions of dollars in hiring Software engineers for support jobs (PTS team) and make them just create JIRA tickets with logs. Product decides something and software engineers code something else and as a result there are many P0's. To add salt to the wound, support teams (PTS) takes ages to resolve the issues as its management is useless. As a result there is a lot of chaos in the technology department whenever a new feature for visa checkout is launched. Management always tries to put the blame on software engineers even though its product/support fault!

    Advice to ManagementAdvice

    Whats the point of having Partner Technology Services (PTS) team when Merchant support team can do whatever PTS can do ( file tickets with some logs)? Remove multiple layers of support as it unnecessarily increases the time in resolving issues and causes lots of overhead.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Neo-caste system alive and well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time (more than 5 years)

    Pros

    If you're a Brahmin, meaning that you've graduated from one of the selected 20 top colleges in the United States, you get money and power.

    Cons

    You can work 100 hours a week and you will never get promoted or be given more influence and money, because you are not a Brahmin. Many times that is what the job demands, because in parts the of Technology organization there is no planning, no schedules, no collaboration with the reasoning that "we are Agile"

    Advice to ManagementAdvice

    Have your legal department make sure hiring and promotions are executed in a fair and equitable manner.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 9 people found this helpful  

    Senior levels are absent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Foster City, CA
    Current Employee - Anonymous in Foster City, CA

    I have been working at Visa Inc. full-time (more than an year)

    Pros

    Not many, work life balance is best pro for the company

    Cons

    Read carefully comments about the executives, they are an accurate reflection of ones you hear around the halls at Visa. HR is a standing joke, and vast swathes of employees are demoralized and disengaged.

    Advice to ManagementAdvice

    Please own to bad hire mistakes... Many of your senior execs are not suitable or are not "moving the needle"
    Hold yourself and senior execs to the same standards you expect of employees.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Hot and Cold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Foster City, CA
    Current Employee - Senior Director in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    Market share leader that has resources to develop and deliver great solutions. Definitely well set to explode their business in the future of payments. It is super exciting what is coming in the future. New leadership is driving the business in a good direction, despite it creating a lot of turmoil and disagreement. If you are assertive and clear on what you want to do and willing to voice your opinion you will do well and be rewarded. Those who do that, have great careers at Visa. Pay and benefits are REALLY good, definitely above Silicon Valley average.

    Cons

    Internal infrastructure is archaic and it is really, really hard to collaborate and complete simple tasks, like opening a PO or transferring a large file. The place is not fun and it seems like there isn't support to have fun. A lot of the culture stems from the days of when Visa was an association, so it is silo'd and doesn't operate like an innovative tech company. If you join the company, know you are on a mission to help transform the company to be more like a tech company.

    Advice to ManagementAdvice

    If you want to bring in "tech" talent and become a "tech" company you need to stop hiring people from Chase and AMEX and start hiring people from Google, Apple, Facebook, etc. And look at those companies for how innovation is done and how they have created "fun" environments that cultivate collaboration and innovation.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great pay, sponsorships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Foster City, CA
    Current Employee - Manager in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    Compensation, global workforce at HQ

    Cons

    Inefficient, lack of international opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good. Could be great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Miami, FL
    Current Employee - Senior Business Leader in Miami, FL

    I have been working at Visa Inc. full-time (more than 5 years)

    Pros

    Good work-life balance and benefits. Global perspective. Mobility. New Sr. Management have the chance to refresh the culture.

    Cons

    Too many obsolete executives in high positions.

    Advice to ManagementAdvice

    Replace old managers and put in place a more dynamic culture.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Payment leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Foster City, CA
    Former Employee - Summer Intern in Foster City, CA

    I worked at Visa Inc. as an intern (less than an year)

    Pros

    - Great people
    - Leading marketing position
    - Great benefits

    Cons

    - long hours from time to time

    Advice to ManagementAdvice

    Build the culture

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    visa is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance in Denver, CO
    Current Employee - Quality Assurance in Denver, CO

    I have been working at Visa Inc. as a contractor (less than an year)

    Pros

    people there work hard, good and stable

    Cons

    use visa system, so difficult for you to find a new job

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