Visa Inc.

www.visa.com

Visa Inc. Reviews

Updated January 31, 2015
Updated January 31, 2015
703 Reviews
3.0
703 Reviews
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Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
249 Ratings

Review Highlights

Pros
  • Visa has a reasonable work/life balance depending on geographic location (in 54 reviews)

  • Good pay (although for many years, this was not the case) and good benefits (in 55 reviews)


Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 25 reviews)

  • Mostly very mediocre people - especially middle / senior management (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Unsupportive Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Foster City, CA
    Former Employee - Director in Foster City, CA

    I worked at Visa Inc.

    Pros

    Good core products. Great global brand. Associated with big entities like the Olympics and NFL. Benefits on par with other large corporations. Good work/life balance overall. Ethical.

    Cons

    Mid-level management style consistently tends toward condescending, disrespectful, oppressive. Get the impression management is working against you, not with you. Very, very difficult to get promoted. Difficult to see projects through to fruition due to internal limitations. Internal systems don't talk to each other. A lot of red tape.

    Advice to ManagementAdvice

    Just about everyone at Visa is really smart and skilled in their respective field. Empower them and trust them to do it well and they will thrive.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    USED TO BE a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Highlands Ranch, CO
    Former Employee - Director in Highlands Ranch, CO

    I worked at Visa Inc. full-time (more than 5 years)

    Pros

    Great pay, benefits. Most of the people are great to work with.

    Cons

    Terrible work hours. There is no concept of work/life balance. Absolutely NO respect from senior and executive management. Very little opportunity for career growth. As was stated before, it used to be a great place to work. Changes in senior and executive management have ruined this company. Management says that it values its employees - I say ask around. You will get a better view of what really happens by asking the people that live it day after day. Many GREAT people are leaving Visa. Ask yourself why?

    Doesn't Recommend
    Negative Outlook
  3. 10 people found this helpful  

    middle of the road...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Foster City, CA
    Current Employee - Director in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    New ideas and new mentality is great for the company

    Cons

    some of the new hires (execs) are just dumb as a post -- not sure how they convinced the smart CEO to hire them!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    A Changing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chief Architect in Foster City, CA
    Current Employee - Chief Architect in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    Visa is changing in many ways. The CEO has made a big bet on Visa becoming a technology company. Lots of new action and opportunity to do good technical work that makes an impact on a major brand. Big focus on university recruiting and top senior talent. Move from safe technology to cutting edge. Move to work by FTEs and reduced outsourcing.

    Cons

    There is an "old guard" that is resentful of change to their laid-back lifestyle with rich comp packages. While there are some really smart and hard-working people, the company does not get rid of low performers. The old guard believes the business will keep on giving through secular expansion, just don't rock the boat. The old guard is old and does not trust young people or new people.

    Advice to ManagementAdvice

    You must destroy to create. Visa must do a major layoff to become a technology company.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Improving.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time (more than 10 years)

    Pros

    Great, benefits. Very global. OK salary.

    Cons

    Top down decision making, low levels of working employee empowerment, many management levels still afraid of change. Slow to adopt new technologies and improve internal processes, compare it to the UN from an administrative POV, i.e. getting something done takes time. HR is unreachable, layers and span limits strip excelelent managers from their staff in a completely arbitrary manner, salary/bonus/stock increases are thin and reducing. The new Technology leadership whirlwind creates worries. Finance and Risk are still in 1980s risk averse mode.

    Advice to ManagementAdvice

    You're on the right path, now accelerate. Review SVPs especially in the corporate functions.

    Recommends
    Positive Outlook
  7. 18 people found this helpful  

    Company Standards have gone downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time

    Pros

    Stock is up so those employees owning shares feel wealthy. Company trying to attract young hip tech types as well as a major push to onboard college hires.

    Cons

    Over the years, salary compared to other silicon valley companies is well below market rates. They addressed this during discussions with Managers but are unwilling to adjust it even though they will lose top talent to better paying companies

    Advice to ManagementAdvice

    Reward your employees throughout the year and stop spending money on corporate jets.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    A great place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    Really good perks and benefits. Few organizations can give you the experience, increase your knowledge base, and allow you to really take advantage of your skill set

    Cons

    It is difficult to move up in the organization without changing departments. The turnover in management in departments is an issue. It is hard to build a team when new management means new vision, new focus, and a large amount of time retraining the new manager. Work-life balance is difficult with the amount of hours you put in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Global impact, old school culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visa Inc. full-time (more than a year)

    Pros

    Good salary, great benefits, good work life balance. We had a lot of resources to pursue the projects that interested us. The world at Visa felt small in a good way—you constantly worked with colleagues in other countries, and visiting other places was easy.

    Cons

    Felt like an old boy's club. Very slow moving. Wishy washy management. Total kowtowing to top 100 leaders. Points for trying to grow from a financial institution to a tech company, but change is slow and the leaders do not have tech experience. Culture is very formal.

    Advice to ManagementAdvice

    Focus on all employees, not just top ones, to improve morale. Hire more a greater diversity of people and with more tech experience. Consider how you might need to change the culture from the ground up for happier employees and effective innovation.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Improving culture with room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Visa Inc. full-time (more than a year)

    Pros

    Great global brand recognition. Deep level of experience across the company. Many employees have worked in multiple roles. Leadership seems to be working hard to improve the company culture and approach to innovation. Competitive compensation package. Nice SF office and shuttle service.

    Cons

    Can be challenging competing with other companies in the Bay Area for talent. Large company trying to be more nimble and that isn't easy. Breaking down silos is essential to getting things done.

    Advice to ManagementAdvice

    Inspire and lead with data. Hire leaders (whether they are people managers or not). Empower employees to take meaningful risks to achieve goals. Move faster.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 55 people found this helpful  

    Was once a great place to work, new technology executive leadership is a class A bully

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director
    Former Employee - Senior Director

    I worked at Visa Inc. full-time (more than 10 years)

    Pros

    Excellent benefits, good compensation, great people in the trenches who are presented with road block after road block from executive management vs. empowerment and getting things done. Visa is undergoing a culture shift to a more agile lean organization, and I sincerely hope they're successful in the long run.

    Cons

    In the short term though... The company is not willing to admit the executive technology leadership was the wrong person to bring in. Leadership style is that of a class A bully who would rather degrade, demean, and insult you in front of an entire room than actually perform as a leader cultivating the talent that brought Visa to where it is. Demanding only hiring of ivy league talent and people with job offers from Facebook and Google is not the solution to a culture shift in a financial organization, and senseless executive style blogging on linkedin is not an effective motivation tool.

    The exit door is spinning faster than the entry door, and management is not willing to expose the primary reason which has been called out in countless exit interviews over and over again.

    Advice to ManagementAdvice

    The CEO needs to seriously reevaluate his hiring decisions and recognize what's happening to the individuals responsible for making Visa successful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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